assistant manager

store manager

surveillant de magasin de détail

visual merchandising manager

retail assistant manager

Ever New



I worked as a Lead at EverNew Pacific Centre for approximately two years. During my time here, I had the opportunity to work in fashion, develop my skills in retail operations, and gain valuable experience with the brand, which I genuinely enjoyed and was committed to long-term.

However, over time, my overall experience was significantly affected by management practices and workplace culture. I found that communication, support, and workload distribution were not always consistent, which at times impacted team morale and store operations.

There were situations where tasks and responsibilities were not always distributed fairly across shifts, which sometimes resulted in certain employees carrying a heavier workload. I also felt that feedback was not always effectively acknowledged or addressed.

Additionally, I believe there were gaps in consistency around training, operational support, and health and safety practices within the store.

I also experienced a workplace environment where employees often felt blamed for issues regardless of circumstances, and even after putting in significant effort and completing a high volume of work, contributions were not always recognised and were at times met with criticism instead of support.

Due to these ongoing challenges, my experience began to significantly impact my mental health and overall well-being. While there is a narrative suggesting I left solely for personal reasons, I want to clarify that I had intended to stay longer and continue with the company, but ultimately had to make the decision to leave earlier than planned because of these workplace conditions.

It raises concern as to how many more employees need to resign before meaningful changes are made to management practices. I would not be surprised if additional employees choose to leave if these issues remain unaddressed.

I am sharing this feedback in the hope that it supports improvement in communication, management practices, and employee support moving forward.

Disappointing Experience: Overlooked and Overextended.

My experience working at Ever New in Melbourne left me with mixed feelings. While I was committed to the role, I consistently dedicated myself to being a diligent and hardworking team member. I focused on providing excellent customer service, managing the fitting rooms efficiently, and completing all my assigned tasks to the best of my ability.

Unfortunately, despite my efforts, I often felt that my contributions were not fully recognized or valued by management. This was particularly disheartening, as I received positive feedback directly from customers on several occasions, who expressed their appreciation for my helpfulness.

Additionally, I found the strict dress code policy to be a significant challenge. The requirement to wear either Ever New clothing or all-black attire was difficult to maintain on a minimum wage salary. This policy felt disconnected from the financial realities of the staff, and I hope management might reconsider the practicality of this expectation for its team members.

drama focused, will not let you take break. requested for weekend time off due to family visiting with the plan of going out of town and was told to turn my second bedroom into a walk in closet so no one could come and visit me (family and friends). made me work 3 weeks straight, there were days with no break because management would not show up. upper management doesn't take action right away due to their "hr perspective." we had an assistant manager yet made me present to the CEO. they really know how to take advantage of people and treat you like you are nothing. needs to have clear communication with team because it would be almost as if upper management will put words in your mouth. worst company i ever paid for. future employees, make sure you're not missing any hours from your pay or make sure they ready all the necessary documents to get you started working so you're not missing weeks of pay.

What is the best part of working at the company?
Love fashion and environment !!  
We have a very good team.  

What is the most stressful part about working at the company?
Meet goals when customer traffic its low
 

What is the work environment and culture like at the company?
We are very social oriented.  The fashion its fantastic oriented to all kind of women style and women activities .  We work to make the customer happy every time they came to our store, listening and helping to find what they are looking for.
.

What is a typical day like for you at the company?
Be prepared to have a productive day, meeting every day goal,  meeting , helping and making happy every customer, get done all task of the day.  Do refill and merchandising.

Do not ever work at Ever New, be it Vaughan Mills, Square One, Eaton Centre, anywhere. There is no benefit. You can only buy for yourself nothing as gifts. Also, the pay is pointless out of what they make you do. No bonus no commission, and no regard of doing good. The management is poor and disrespectful as well. Manager was really rude and never regarded that I need time to spend with family, would make me come in on emergencies. Manager is a hypocrite at time. Coworker is amazing, but I would never work somewhere where my manager is terrible and people are great! I want both manager and employees great. 

Stay AWAY from Ever New, one month experience was more than enough. Ready to quit!

Since a new store opened, management was very pushy on sales and sometimes expected you to talk to customers that did not want to be helped. While the Hudson's Bay location was still open, non-Key holders would be assigned to the store's pad location and sell for 7 hours by themselves. It felt like solitary confinement because no one would come to Hudson's Bay and you would stand or walk for hours with nothing to do. They made me work more at the Bay than the standalone store which I interviewed for. Employees make 0 extra earnings from the store yet they push you like you make commission, and always felt like I was receiving judgement from the manager.

This is a start-up business. There is no management system so everyone is doing everything. They have problems with the inventory, payroll, stock, shipping, recieving, merchendising, warehouse. Everything is wrong in this company and because of a weak management all problems are reflected to the lower levels of employees. I can't even call this a company. It is more like a small family business owned and run by unprofessional people. Working here was a waste of time because I didn't learn anything. Worstly, no one knows EverNew. This makes my experience working for this business worthless.

There’s really no benefit to this work place unless your desperate for work. Their salaries aren’t competitive. They could care less about their workers and honestly. The head office is out in Australia and ask the most stupid questions about the business. The hardly ever visit and that’s probably why I’m the next 10 years, this company will be out of Canada. They don’t put enough thought into doing things differently. They want to be exactly like their competitors and that’s foolish for a company that’s suppose to stand out. 

Having worked at Ever New as a Sales Associate and being promoted to a part-time partial key-holder, I have experienced work from a worker as well as a management perspective. A typical day at my work depends on the time of the year. Generally, summers and holidays are very busy and stressful, yet thats the fun part of working in the sales industry: getting to sell, help and satisfy the customers. During the quieter times of the year, our team, being very tight-knit, organizes dinners and play activities outside work hours to keep the fun going of working together.

My personal experience at Ever New has given me the opportunity to build a family-like bond with my coworkers. At every location they are capable of being the most up-beat people you will ever meet as they sincerely want to have conversations with all around them. They are relatable individuals that vary from a diverse group and adaptive personalities to those that they encounter. However, management at these locations are either very motivating or they seem uncertain on how to approach tasks.

Top Job Titles	Average salary
Assistant manager 2 salaries reported	$20.00 per hour
Store manager 2 salaries reported	$55,239 per year
Surveillant de magasin de détail 3 salaries reported	$28.36 per hour
Visual merchandising manager 1 salary reported	$70,000 per year
Retail assistant manager 1 salary reported	$16.00 per hour

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