sales lead

retail sales associate

responsable des ventes

seasonal associate

chef d'équipe

Famous Footwear

Average retail job, but great coworkers and management. Consistent encouragement from management to reach goals (daily, weekly, monthly, and yearly) and very flexible with scheduling around my irregular class schedules and occasional time off requests.

A usual shift consisted of greeting customers, helping them find products, and ringing them through at the cash. Always walking the salesfloor to visit every customer and tidy aisles/shelves. 

Only thing I didn't love was the ever-increasing targets for rewards, accessories, and PPT/UPT percentages. Increasing them each year worked to motivate us but constant monitoring of these goals (multiple checks during every shift) added a lot of pressure. Felt like we had to bother customers like commission workers, but without the extra pay.

Pay was exactly minimum wage, no more no less. Not much room from advancement, possibly from sales associate to assistant manager if your numbers and seniority were good enough. Had one associate manager advance to store manager, but only after store manager had left to work at another location.

Overall, positive working environment and employees were happy and well treated. Didn't love the change towards a more pushy approach to customers, but you gotta do what you gotta do.

I really enjoy working at Famous Footwear. To be honest, I would be staying there if I could only get a few more hours. My friend told me about the job (She was already working there) and said she would put in a good word for me. I immediately noticed a difference in the atmosphere of the workplace, when compared to my last job. Everyone was fulfilling their duties, but they seemed so relaxed and genuinely happy to be there. At my old job, we were civil with each other, but we were always under pressure from our supervisor faster (Not necessarily better) at what we were doing, and it was an unspoken understanding that none of us wanted to be there any longer than necessary. At Famous Footwear, I feel there is a lot less pressure on my coworkers and I to simply make as many sales as possible, and that we are more focussed on connecting with our customers and providing with the best service we can.

Positive attitude from every level of staff give the workplace a welcoming environment. Management encourages productivity and recognizes accomplishments and initiatives taken by other staff. The workplace has a relatively high morale with a positive attitude towards the job and the customers.
A prominent issue in the store is watching for crime and preventing theft. Management handles every incident with utmost caution and concern for oneself, staff, and customers.
Management sometimes face supervisory challenges that is reflected in the organization and overall productivity level in the store.

They hire you ti be sales associate but what you are really working as is Loss prevention unit. say, if you were doing your job and helping a customer and a thief steals one pair of shoes while you were busy its on you. they expect you to both engage with customers and prevent theft. they are cheap enough not to put sensors on shoes like all other places do cause its expensive. if its so expensive then at least hire a separate unit of loss prevention and don't expect sales associate to two jobs in one.
also my hours were all over the place. some weeks i would get 21 hours, some weeks only 7. i forgot to mention i was a part timer.

There is not much to being a sales associate at Famous Footwear. You will learn to use a digital cash register and handle cash, receipts, and such. Will have to memorize the location and types of shoes carried in the store, but this comes easily with time. Depending on which store you are located at, the managing varies. As for where I am, we have some more lenient managers and some more strict, which I think for the particle field and store we are in having a more strict manager is a bit overwhelming and sometimes makes you not want to work because they take the enjoyment out of it. Overall, not a bad place to work, but only for a limited time.

Manager is extremely moody, which creates tension among the workplace. The manager picked on me constantly, and they blame store associates for stollen items. They are controlling and it feels like your punching into prison when you get there. You get one 30 min break for even 7+ hour shifts, which is no where near enough time to get food and eat. I’ve worked in retail for a few years and this was by far the worst place. Working here was making me overall unhappy even in my personal life, when I left it felt like a breath of fresh air. If your thinking about applying, don’t. 

They can be so disorganized at times the managers always want you to be selling socks like that's the o my thing people should buy, the pay rate is poor hopefully when 2018-2019 an the minimum rate goes up. The store manger always wants to blame associates for when people steal the shoes An the cameras in the store don't even work. If your not her favourite associates don't look for hours cause she won't give it to you

Management was very toxic.  A lot of unnesseary backstabbing between managers acting like children which got put onto sales associates.  

When POC walked in they were to be greeted extremely fast.  Not for customer service sake but because they were viewed to be more likely to steal from managements point of view. 

If your apart of the LGBT community this is a place you want to avoid.  Homophobia and transphobia are rooted within management so if you ever have an issue it would be hard to get help from the root of the cause.

I worked here for just over a year and it was genuinely one of the worst experiences of my life. The store manager went on mat leave 3 months early and I was the only manager in store. I was there 7 days a week open to close while I was in school and trying to maintain any type of social life. The higher management didn’t come to help and the only evidence that there  was or acknowledgement that I was getting thrown to the wolves was a thank you here and there. 

What is the best part of working at the company?
happy environment, treat staff with respect. A great team! 

What is the most stressful part about working at the company?
I found that it was not to stressful at all for retail .

What is the work environment and culture like at the company?
everybody feels like family at Famous footwear

What is a typical day like for you at the company?
receive stock, customer service and sales.

Top Job Titles	Average salary
Sales lead 10 salaries reported	$20.58 per hour
Retail sales associate 10 salaries reported	$18.00 per hour
Responsable des ventes 1 salary reported	$18.85 per hour
Seasonal associate 8 salaries reported	$18.48 per hour
Chef d'équipe 8 salaries reported	$19.69 per hour

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