registered practical nurse

support worker

customer care coordinator

registered nurse - medical / surgical

registered nurse

Helping Hands Healthcare

WORKING FOR THIS AGENCY IS THE BIGGEST CAREER MISTAKE THAT I HAVE EVER MADE!!!!!

The scheduling staff are friendly and respectful however the nurse educators, HR department and CEO are super rude, unprofessional, unsupportive, punitive and poor listeners. They do not know how to handle complaints and concerns. They will always blame their staff in a threatening fashion to get them to do what they want. Instead of supporting them in taking appropriate measures and in investigating the matter.

There is always an error on my pay-stubs and they take months to correct the issue. That is after you have made many attempts to reach them and prove that you did actually put in those hours. 
Their way of tracking your working hours is archaic,unreliable, unrealistic and lengthy (after a long and busy shift you have to beg a hospital staff to sign a time sheet and then take a picture of it and email it into the agency). 

They absolutely will NOT pay you for overtime, or missed breaks which occurs 99% of the time. For example, my patient had a code blue at the end of my shift and I had stayed two hours overtime and the agency refused to pay me.

The nursing assignments are heavy and often unfairly assigned by unit staff (sickest and admissions go to agency staff first). Unfortunately the agency provides no support in this matter as their priority is making the hospitals happy so they do not loose out on their contract being renewed every three years. They are money hungry!!

This is truly the worst employer I have ever worked for. I highly recommend a place that is unionized or where you are supported. Where policies and procedures are implemented and you as an employee are protected from all the nonsense that takes place at this Mickey Mouse establishment. 

Truly one does not make more money working for an agency, at least not at this one. Outweigh the pros and cons when deciding to work for an agency. However, if you choose to work for one, this agency is NOT recommended unless you want a taste of He** on Earth!

Working at this company is a mistake. They will offer you the job on spot because no one else will work here. The environment is so stressful, managers are disrespectful and not understanding what so ever. They hire people but don’t have the adequate resources to provide them. The hours are horrible even their employees are fed up with them - be prepared to work the most gruesome schedule ever with no say what so ever. If you chose to speak up, you’re met with attitude. The worst agency to every work at, I wouldn’t recommend this to anyone. They ask too much of you for the work that is required, it can be achieved in a much simpler manner. Phones are constantly ringing, their training is a joke. They don’t prepare you for anything the job actually includes. The most disorganized company to work at, no professionalism at all - managers show up in their bonnets. They expect you to bend over backwards. 1/10, and that is being generous. 

Never joke around these people, or someone might get offended. I mean unless you are a head of a department. I wouldn't recommend this even as a temporary job. They do not know how to train, they just hand you a binder and expect you to train yourself. You'll be micromanaged like never before. The TL’s in charge are always away from their desk, gossiping and joking around with the supervisor, while everyone else is working. If the management hears the phone go off more than one ring, they have a meeting about it. When it comes to taking time off they are nice at times…….. Just don’t expect much from them as they “act” nice to your face. 

I usually go to hospitals at Oakville,Milton and Georgetown. I haev experience working in the Med/Surg and Complex continuing care. I like working in the hospital setting. I get to learn something new everyday.its different co workers everyday, but its not bad as I get along with everyone and meeting new people and working with them makes it more enjoyable. I like serving people and thus I love my job as I am always working with and for the people. I think its a great way to give back to the community.

Regardless of working in a contract position, the team at Helping Hands made me feel like a part of the family. Management was also helpful in supporting my own personal career goals and worked with me to achieve them. I have greatly enjoyed my time with the company and will be quite sad when my contract is over. 

Started out as a great place to work with fair bosses but than management changed and so did the environment and so most of the staff that was with the company for ears left and the hours wasn't based on how long you worked there but other decisions and so staff with seniority like me got no hours and so I left.

I wouldn't recommend this even as a temporary job. Turnover is extremely high. The work environment is plain toxic along with management being toxic. No room for growth or support in any way possible. Shifts were horrendous. You'll be micromanaged like never before.
It would have been fun and a great place to work had it not been for the toxic environment. Everyone leaves after a while 

great company to work for,always busy,always something new to learn,good support from managers,most part good work culture, not having a break while working is stressful,seeing or hearing some one being thankful for the help they received.

Very kind and Friendly people to work with

Jobs primarily in Hospital settings, they should do some more community work

Very supportive off staff, will attend meetings with staff if this is required or not

A good agency to work with. The staff is very supportive and helpful. It's just extra shifts when I am available on my days off. They work placements all over the GTA and in Toronto so a car is essential for getting around to. No minimum amount of shifts is guaranteed.

Top Job Titles	Average salary
Registered practical nurse 39 salaries reported	$40.56 per hour
Support worker 36 salaries reported	$24.60 per hour
Customer care coordinator 4 salaries reported	$21.00 per hour
Registered nurse - medical / surgical 15 salaries reported	$64.03 per hour
Registered nurse 17 salaries reported	$55.32 per hour

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