territory manager

marketing intern

Imperial Tobacco Canada

CEO is the perfect example of someone who suffers from the Napoleon complex. He is nothing more than a corporate shill to ensure shareholders are pleased. Has had no people leadership training, No ability to be in touch with the evolving needs of people and culture. Fails to inspire. No forward future mind set. 

The company is the industry leader in profitability but nothing more. 

Managers/leaders are devoid of soft skills. Almost formally coached to demean the efforts of the field. Nothing you do is ever good enough - if you are not favored. 

There is a hierarchy that head office employees are a class above the field. They don’t respect reps to the point that at corporate events they host separate social events so they do not have to associate - (so much for inclusiveness). 

Leaders and head office constantly frown upon what the field delivers. 
Although none of them could execute to the expectation that they themselves set. 

Strong existence of nepotism and favoritism. For career growth, delivering performance on KPIs are a small metric to success. It’s mostly superficial that’s based on appearance (physically), fashion, use of buzz words and sports metaphors, and showcasing small projects that have no lasting benefits to the business. 

Salary is below industry standard. 
The bonus structure is awful. You are based on achieving volume targets that are built by head office objectives (not market reality) and changes constantly to control payout factor to maintain budget.

-Company vehicle is inferior to competitors. 
-Work life balance is non existent and frowned upon.
-The culture or lack there of is focused on taking the most from its employees,
-High rep turn over vs competitors.

I typically complete between 8 to 10 visits to retail stores within my territory of Central NL. In these accounts I aid in the management of the tobacco category and assist with many aspects of the business such as inventory control and pricing strategies.

Throughout my time with Imperial I have learned to effectively manage my time. My territory requires me to manage almost 200 stores across a vast geography. I have also learned the value of teamwork as we constantly use each others "best practices" to sell, distribute and negotiate in trade.

The most difficult aspect of the job is the geography that must be covered in a rural territory and the different market pockets that exist. Each account requires a different technique and tool box in order to complete the objectives at hand. This is also the most enjoyable part of the job as it keeps every day interesting and teaches one many different techniques and the adaptability required in order to succeed!

Great place to work when I started over 15yrs ago but after so many reorganizations and a continuing decline in the market and company’s constant market share decline, by the time I left it wasn’t as good as what it was once.  They try too much while competition doesn’t do much yet they still grow in share while ITCO’s share declined.  Management also isn’t that great anymore and numerous turnover from management down to sales level.  They promoted a great place to work but it’s a toxic work environment and culture. Expect re-orgs every few years as company and market is just on a downhill trend.  My last few years I just stayed because of the compensation nothing more.  Do yourself a favour and just look for other more progressive and growing companies!

If you picture the tobacco industry as slimy manipulative and crude...you ain't missing much from their corporate side.   They basically act the same way.  Theres no real development, territory account reps get the brunt of things.  They are connected to convience stores and gas bars, but most vendors dislike you and will find ways to give you a hard time. They have money (or had) and they have invested it in a lot of stupid things like their annual conference in Montreal or hiring a psychologist to analyze management trainees.   Love to see a 22 year old, fresh out of college get checked on what spectrum they fall in.  Useful? Not sure, but for ITCO, it seems to be.   oo yea and lots of firing to get in with the times. Least there are some creative HR peeps/consultants out there who would glamorize their work/life culture

This is a company that doesn't respect the people working there. 
All positions with the HR agency are contractual.

Management is biased. Decisions are taken randomly and everything is kept secret. No transparency whatsoever. 
Hierarchy is so high that anyone is unapproachable. 

Bottom line: forget about professional development, advancement opportunities or increase in salary. This is where you start you career and quit when you get something better.

Negotiation, Stakeholder Management, Agency Relationship Management, Cost Effectiveness, Business Acumen, Prioritisation  and Efficiency are few of many learnings throughout my career at Imperial Tobacco.
Great school to learn from with much opportunity to grow, although company is shrinking with many budget cuts and increased centralisation.
Engagement is low, culture and legacy is disappearing, budgets being slashed, leadership is weak but salary and benefits are high compared to the market although the gap is rapidly decreasing.

The opportunities for growth are quite rare, no comission compensation and very small bonuses, you bring the company close to a quarter of a million dollars in sales and they give you a 50 dollar gift card. The environment is chill, they dont have many office parties or events but the job is quite laid back a lot of the times, but in sale periods be ready to be micro managed to death. You get somewhat training but access maybe each quarter and free access to Udemy if you're into that.

Multi Task driven company with the freedom for the territory manager to complete and manage their own priorities in a given time.
Strong relationship with customers his required to full fill the prioritize given.
a very good Active listener to complete and built relationship.
I'm very well plan and pay attention to details to concluded great deals
Try to convince partners by building a strong case and plan with objectives to met.
Freedom is the best part from this job.

Employees are being over worked and under paid. Management makes weird decisions when comes time to promote employees. Most non-management employee are contractors and have no benefits whatsoever. 

Overall job is good to gain experience with various softwares used within the industry (SAP mostly, and some excel). After a year or two, you should move on to something better. 

Great if you are a part-time student or recent graduate.

I've been working at BAT for nearly two years in a couple of roles and couldn't recommend it highly enough. ITCO really cares about its people with generous compensation, industry-leading perks and benefits, and a great corporate culture. Being promoted is easy to achieve if you're focused on results and driving your business. At BAT, you get what you give. If you're focused and work hard, the world is your oyster. 

Top Job Titles	Average salary
Territory manager 7 salaries reported	$68,572 per year
Marketing intern 3 salaries reported	$22.33 per hour

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