order picker

delivery driver

purchaser

customer service associate / cashier

chauffeur livreur

Kays Wholesale Inc.

This employer is one of the most unpracticed, unsafe, unguaranteed, demotivational, unreliable, severely low employee morale workplaces I have ever worked in my entire life. I was hired as a professional to be an assistant to the CEO and work in office related support, communications and customer support. I received very little training and was actually told I had the very lucky opportunity to be trained whatsoever as I ended up taking over for a different person (in marketing, which is also completely not the job I was hired to do either). All employees had struggles with the CEO and owner as she does not listen and support her employees. There is little to no training or guidance. Focus on fast paced nature is good for customer service but very poor in supporting your back end and employee community. This workplace is literally by the skin of its teeth avoiding what could possibly be a severe workplace injury or accident due to the super hurried nature and not focused enough on individual concerns and safety and security for employees. Ultimately, this is a wholesale warehouse, which I do identify is important for all employees to be well versed in the business practices in all areas. However, putting an untrained office professional in the extreme physical demands of the warehouse without any sort of guidance or safety equipment, or information on how to handle matters such as quality and efficiency when this is clearly not demonstrated by other employees due to no fault of their own, but because this workplace has a "figure it out yourself" environment, which when left to interpretation can have a severe impact eventually on the physical and mental wellbeing of its respective employees. Honestly, everyone is running around like chickens with their heads cut off because there is no detail to training or support efforts. It is quite literally trying to manage quality and control by pulling the middle card out of a house of cards and everyone falling apart as to, who pulled the card? Why was the card pulled? Who on earth would do such a thing? Well how much did you charge for that card? Now how much are the rest of the cards worth since they fell on the floor? Where the heck did you get this stack of cards to begin with? Why do they smell like that? Does anyone know what specific sheet/ size/ roll count/ brand toilet paper that business ordered from last summer? WHY IS EVERYBODY YELLING? WHAT IS ON FIRE????

Let's be clear, I know how ridiculous that last statement is but if you have the answers to these questions and you are willing to bet your livelihood and paycheck on asserting you have the correct answers in the exact way the CEO WANTS to hear them, (and not necessarily what the facts actually are). Then by all means, please seek an opportunity with this company.

Poorly organized. Very poor morale. 

Training is inadequate or nonexistent and communication from/ with management is poor beyond imagining.

An all around unpleasant environment, which reeks of a "trust no one" mindset, and rightly so. There is no team and no camaraderie - just a group of people (many of whom I believe would thrive in a better environment) suffering through the days for a paycheque. 

I was advised in early December that my particular role was being eliminated - to be effective five days prior to Christmas - as "things would be slow," and then immediately noticed the position advertised as a low wage "Internship" the following week and marked as "Urgent." 

That's what you're dealing with here. 

I am doubtful there will be improvement, as I saw no attempt from management to recognize their failings and make any sincere effort to improve conditions, to place value on employees, or to utilize their strengths. It appears the easier solution is to classify employees as "crazy, "disgruntled," etc. and to keep cycling them through. 

I would not in good conscience recommend this employer.

I enjoyed work at Kays Wholesale. It is busy but it makes the days go by quickly. Very friendly customers and employees who work together to make sure things get done. The reviews on here disappoint me because I know they are not true and it is sad that disgruntled employees would leave such harsh reviews. It is a family run business and overall a great place to work. Would recommend to anyone who wants to earn an honest paycheque and become part of a great team.

Horrible place to work. Managers expect way too much. Little to no training involved then expected to find every item by yourself after one day of training. Managers are all great until you can't give them what they want and they turn on you. Way too many clicks within the store. Front end cashier is a witch.

No complaints about working at Kays Wholesale, great ownership, great team, and fair pay. Depending on the job the labor can get busy. Summers are a lot busier but the hours are fair!

Amazing company to work for!  Friendly and helpful co workers, managers, and owners.     
I enjoyed my time there, and have learned alot!
Definitely highly recommend working for this company.

always moving , shipping and receiving orders, neatly organize products in the store. 9-5 shifts.  everyone was friendly, got the opportunities to make new friends and traveled to other places in the province.

Fired me in order to mooch government funding, Rather than keeping a full timer employed, the company hired a summer student whom they had to train during a busy season.

Easy to work for, friendly co workers and managers. Lots of space, lots of candy, customers are always nice. Very friendly work environment. Will order anything you need.

They expect everything and can't handle mistakes and there is no confidentiality ,
The way they ridicule you in front of customers and other staff is embarrassing

Top Job Titles	Average salary
Order picker 2 salaries reported	$17.25 per hour
Delivery driver 2 salaries reported	$19.00 per hour
Purchaser 1 salary reported	$50,000 per year
Customer service associate / cashier 2 salaries reported	$17.13 per hour
Chauffeur livreur 2 salaries reported	$19.00 per hour

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