housekeeper

front desk agent

service à la clientèle

réserviste

nettoyeur

Microtel Inn & Suites

The average workday during the busy season is 6-8 hours a day. The GM is a nice guy who is very approachable and easy to talk to but he avoids confrontation and dealing with certain situations that would lead to confrontation and him being labelled the bad guy. The current housekeeping manager disrespects, mistreats, bullies, and uses the GM as a weapon against her staff. Staff can go to the GM about her and he will avoid the whole situation or come off as he is defending her deplorable and despicable behaviour. It is rather sad, he would ruin his reputation as a great boss and being a nice guy over somebody who creates hostility and hate for the job and the company within an extremely short time of being hired. If staff go to the owners, the owners tell you if she isn't the manager then somebody else will be and you will still be unhappy with something. Plain and simply they rather keep this current housekeeping manager than the many good employees they have lost because of her. They will continue their high turn over rate and blame it on being the type of business they are. The rest of the staff I worked with made dealing with the housekeeping manager bearable. The hardest part of the job going to work and dealing with the housekeeping manager who happily taunts her staff that the GM and the company has her back protected. The staff morale is extremely low. They put a happy face on for the guests to hide the discontent and mutiny happening within. All the while, they are job hunting on company wifi. The most enjoyable part of the job is the rest of the staff and the guests.

Working for the Microtel Inn and Suites by Wyndham was always a great personal challenge for one who enjoys sunny days with the surprise of a rain shower.  The probability of all sunny days does not allow for personal growth process.  To genuinely express and convey care with guest experience at the hotel, depended on attitude and personal goal achievement.    The hotel was a great size of 100 guest rooms, a handful of dedicated housekeeping staff who took pride in  learning and sharing proper clean methods.  There was always room for growth and to advance into new paths and knowledge within the hotel departments.  It takes a communicative management staff to groom and notice these rising stars and guide them to greater positions.  The Microtel has that management.  The consistency in managment helps mold professionalism for those looking to continue in the hospitality field.

Beautiful hotel, but management just blames everything on everyone else that works there and same with head office.  They do not stand behind there employees there only in it for the money.  You are over worked, and barely ever have advanced notice to what your schedule is or will be, you never know if you will get your days off as management would never go in to fill in on peoples sick days.  Management is good until a mistake is made, and then it’s a pick and choose what staff member will be blamed.  Favouritism to certain nationalities is a big thing, I mean a hotel that has 25+ staff and only has 2 actual Canadians working there, and there is the pressure on those 2 pushing them out the door

The general manager and the mgmt staff give you every opportunity to learn, try and advance in duties and responsibilities. If you royally mess up the owners and GM don't hold it against you. 2nd chances are rare in companies but with this one they do everything possible to give it.
The typical work day in housekeeping is around 6-7 hours and sometimes on rare occasions much longer. The staff I worked with were great and sometimes we didn't always agree with or like each other but that's to be expected in any group of people from staff to family. The hardest part is learning you are going to hurt from muscles you didn't know you had and that some guests aren't always pleasant. The enjoyable part of the job was talking with the guests who you sometimes just woken up with your knocking on their door.

get into work and face someone with an attitude, someone who knows that they don't want you there..got along with all my coworkers, which supervisor never liked ,when we were joking with others, The most enjoyable part of the day was going to work and enjoying the people you work with and thinking that you did your job. 
The hardest part of the job was to clean a massive messy room in an appropriate time without getting onto trouble for taking too long..
I learned to go to work, do what you can do, you're only human, try to work on timing yourself and work in that timeframe to finish the job. watch the way you joke about things, you never know whos behind that corner or door..

What is the best part of working at the company?
it offers a good working environment. The company has dental and health benefits 

What is the most stressful part about working at the company?
if you are not used to working by yourself it could be somewhat stressful. When customers are dissatisfied and demands something that is beyond what you can offer or something doesnt work 

What is the work environment and culture like at the company?
Nice. everyone has been very friendly from management to housekeepers. 

What is a typical day like for you at the company?
dpends on the day, could be slow or busy

One of the worst places I've ever worked at. If you like gossip, back biting and a overall toxic inviorment..this place is for you! ( sarcasm). The head housekeeper is nothing but a two-faced gossip bag. All nice to your face ,and does nothing but talk about others when no one is around. I worked there ( unfortunately) for 6 years, and everyday I'd have to mentally prepare myself to show up. Absolutely terrible work culture. If you want to keep your mental health , I'd advise not to work here. Management sucks. Managers keep leaving. No communication what so ever. Totally negative and toxic. 

What is the best part of working at the company?
Interaction with guests from around the world. 

What is the most stressful part about working at the company?
Checking guests in quickly and efficiently. Communicating with guests that speak poor or no English 

What is the work environment and culture like at the company?
Very good. Management and staff are a great group of people. 

What is a typical day like for you at the company?
Busy. Hours go by quickly. Keep general area clean and tidy,  check guests in and respond to their inquiries as well as suggestions on things to see and do.

well well where do I start in the beginning it was a great wage and with previous experience easy to jump into.. as my time when on I found after a change in management that some of the staffs true colors came out. And to find out I was hired at the top of the pay scale with no raises while I found out at our sister property someone was making more than the scale 
Originally was hired to evening front desk but as time went on my previous experience the used to have me work any shift in any order  wqs promised that I wouldn't be all over the place but I was lied to about that

I have 2 nights shifts a week which including doing a nightly audit balancing for the day, assigning rooms for the people arriving the next day. I also work a Saturday morning breakfast shift that starts at 5:30 in the morning that is the hardest part of my job getting up at 4 am also working nights is hard to stay awake and NOT enjoyable. My co - workers are great well the 15 minutes that I see of them before they leave or I leave the shifts I work I haven't seen management since my training shifts 2 weeks ago.

Top Job Titles	Average salary
Housekeeper 7 salaries reported	$19.18 per hour
Front desk agent 4 salaries reported	$18.10 per hour
Service à la clientèle 5 salaries reported	$15.35 per hour
Réserviste 1 salary reported	$28.00 per hour
Nettoyeur 5 salaries reported	$18.46 per hour

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