hvac mechanic

hvac technician

plumber

maintenance mechanic

apprentice plumber

Naylor Building Partnerships

A typical work day starts at 7:00 am (could be earlier depending on the job location) with meeting at a company location or actual job site, where supplies and equipment will be loaded into the company vehicle. Technicians work independently or have apprentices support them throughout the day or a combination of both. 

Jobs consist of picking up parts & equipment, servicing, demolishing, repairing and construction of mechanical systems from electrical, plumbing, refrigeration and H-vac across southern Ontario.

Overall the management and dispatch team are okay depending on the location you are working out of, with some locations being better than others. The workplace culture is decent but lacks diversity which can be challenging and could take some getting used to depending on the individual. 

The job can be difficult as there is quite a bit of a learning curve. You need to be tech savvy or at least have an okay knowledge of how to use smartphone and app technology along with basic data entry skills. There are also a wide array of tools and equipment you must learn or have the knowledge to use and operate effectively depending on the department you are working in. If you have prior experience then you will learn and adapt quicker then an apprentice who is green. 

With all that being said the job can be very fun and you can and will learn a multitude of skills if you are willing to learn. Most technicians aren't the best teachers or have the best teaching methods but the ones that do are very knowledgeable and do their jobs very well. Better training and a better system for teaching apprentices can be developed though. 

In conclusion Naylor is a good company to work for depending on the location you work out of, the manager, your team of techs and the dispatcher. Travelling around Ontario can be fun and everyday is kind of like an mini adventure with lots of new things to learn and discover.
The technicians are knowledgeable with a sense of pride in quality work and craftsmanship. If you can overcome the hurdles then

Worked at this company for a while and many many issues within management, dispatch and technician's. 

Issues begin with sales and the competitive nature of taking on HVAC contracts, the company will give you minimal amount of time to complete maintenance and inspections. This results in many issues at sites being overlooked as technicians are trying their best to stay within time allotments. The trickle down of this is a mess as an on call technician during high volume service call times where you’re cleaning up a mess of technicians that either haven’t or choose not to do their jobs, which result in no enforcement from management.

Management favouritism towards certain technicians is a major issue and upper management has proven they will do nothing to fix this long term.

This business is great if you’re an established mechanic looking to run your own business through Naylor acquired customers, but not as a training ground for newer technicians. Get as much exposure to equipment as possible as a younger tech and move on as this company will not and does not believe in training you. 

Overall an ok, non union company that has a lot of work to do in regards to retaining good technicians.

You are just a number here at Naylor. For a company that has repeatedly won 'Best Managed', its fairly ironic that all the comments here indicated anything but 'best managed'. The work hours are long and company profits high; disproportional to ones salary. Each day is a new mess, with a new task thrown at you by senior management. At Naylor, stress leaves seem to be a right of passage for most employees, often with each department having numerous people on leave in succession of the last. This problem is often compounded by managements lack of willingness to hire more and/or appropriate staff. Tasks are often  dumped on people who are the most competent (and then they go on stress leave or burnout), without any additional compensation.   Naylor has a toxic culture; people are generally on edge, especially given any type of random interaction from ownership. Obtrusive, passive owners who regularly berate employees when something doesn't go their way.

I remain at Naylor due to my co-workers; as we essentially help each other make it through each day.

I worked for Naylor just little over a year. The job wasn’t for me but the sales team was great! The managers are always there to help you out as well as the operations managers and technicians to answer any questions. You’re on your own a lot. The job entails cold calling, business to business drop offs and getting your own leads, booking appt, on site assessments of the building equipments, bids for cities and townships etc. I found the work slow and daunting. The first year your manager is with you and supportive all the way through. I was let go after my first year because I didn’t hit quota; I was shocked by it because two weeks prior being let go I had a great review. However, they took care of me with 6 weeks of benefits and compensation to follow. No hard feelings, it was a blessing in disguise.  

Great company for short term growth. non union with a little union feel. This place was great in terms of never feeling slow, but when things got hectic managers blamed you for not keeping up. If contracts were priced with inadequate hours to coverage basic maintenance they would normally say "forget it we'll do it next year" . The crew of technicians they have especially in the Richmond Hill and Whitby branch were great. Managers though had some personal issues they would bring to work and take it out on the guys. Managers would always talk bad about techs to other office staff or technicians they trusted but never gave those techs constrictive criticism. 

In the end great company but there's a reason they're not union. Cut corners on advice from management and love to mistreat techs. Get your experience boys and get out. 

The culture at Naylor simply sucks. All the employees that have served over 10 years think they are entitled to whatever they would like and take off as much time as they would like. The lack of ownership is embarrassing and there is no team culture or mentality. One person does not make a company, but there are many lazy, bad attitude, entitled, unskilled people that work in the field and in the office. I'm not sure what is required to change things around, but they definitely need to get rid of alot of dead weight. Get the experience you desire, and move along in your career.

What is the best part of working at the company?
Certain individuals on the team were quite pleasant to work with.

What is the most stressful part about working at the company?
Workloads are heavy and compensation is below expectations. Long-standing employees are sometimes permitted by management to treat new hires poorly.

What is the work environment and culture like at the company?
Despite frequent discussions around improving company culture, the environment continued to be toxic—marked by stress and unease among mentally exhausted employees

I worked there for a short time and got let go. The employees were absolutely amazing. He techs that I worked with were helpful, smart, hard working and if you had a problem with a job, they were usually just a quick phone call away. As for management, they were not helpful, not organized, and were just unprofessional. A lot of politics in this company. Some conversations that I overheard in the office were borderline inappropriate. Unfortunately, there is no way to give Management zero stars. 

The co workers are great and mostly friendly but the organization lacks structure and effective management setting you up for failure only to turn around and look at the employee as if bad management fails on the responsibility of a mere employee.
I have a theee because the wages are fair.
With proper departmental structure,  better management and workload distribution there is potential for a positive  outcome and a more enjoyable working experience! 

They’re management. are always smiling. In your.face  but behind. Your. Back   that’s a  different. story .Overworked  underpaid. they would make  you work 8. Hrs.and  tell you need. too work the  night  shift  after.. The dispatcher  they. have is rude and very unprofessional   the workers  are k. and  helpful. .Im not impressed  with  this company  very disappointed   I’m sorry. I would not  recommend  this.  Company  as your next employer. 

Top Job Titles	Average salary
Hvac mechanic 13 salaries reported	$60.90 per hour
Hvac technician 18 salaries reported	$40.25 per hour
Plumber 6 salaries reported	$56.67 per hour
Maintenance mechanic 15 salaries reported	$25.26 per hour
Apprentice plumber 3 salaries reported	$29.35 per hour

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