sales advisor

insurance advisor

sales manager

insurance agent

sales representative

Neilson Financial Services

The training was good and can be useful to get some experience selling life insurance as a beginner. Howbeit, ensure to have an exit plan because the company hires often and fires at will. Turnover rate is very alarming! No work hapipiness. Too much pressure, and very  stringent Kpis and sales metrics, poor  commission structure. You come to work with so much fear everyday because you could be the next advisor to be fired. Upper management is poorly handled;  they change rules almost everyday which leads to confusion sometimes. Some managers are suppportive,  knowledgeable, and helpful, while some are grossly incompetent, and not helpful or suppportive in any way, rather, they bring down the morale of the teams they lead by their actions. and words. Unfortunately,, management does nothing about such managers when the issue is brought to their attention. Sadly, your commitment and dedication is not valued by this company and you are just a number. You could be thrown out the door at any time, and for no just cause, even if you are a top performer.


Training is rushed and incomplete, onboarding lacks context, and support is superficial. There's a culture of fear, not growth where every mistake is punishable and leadership is more concerned with optics than the employees' well being. They praise the new hires but this dwindles as new employees are consistently coming in and you're left to maintain performance without support. You do well, nothing happens but if your performance drops, you're quickly reminded that your employment is not as asset for the company. 

Accomplishments, unfortunately, have become nearly impossible for new hires to achieve due to the company's ever changing internal policies. Advancements are not based on merit, but on favoritism and internal politics; with leadership roles handpicked based on alliances rather than ability. 

There is no job security. Yes, the pay is decent. But no amount of compensation is worth sacrificing your peace, values, morals, and right to equal and fair treatment within the company. Anyone claiming the company is a "great place to work" hasn't been there long enough. Give it time. 

A decent salary, gain good experience selling life insurance and some decent coaching sessions. Nothing more than that for the positive. This is a very micromanaged environment with lack of empathy. When calling in sick, you are asked to video call your manager. You can’t have a background on during teams meetings because it shows you’re not engaged, although you yourself are on camera and participating. It takes multiple levels of management to approve a simple time-off request for an advisor, which can cause delays. Many leads are low quality, which means that you may spend a lot of time on calls with low commission reward. Breaks and lunches are closely monitored, which adds stress. Favouritism is very noticeable. Some management is very condescending. Lastly, there is no job security. There was a 10% layoff of the workforce in July due to not enough lead distribution, yet hiring continued immediately afterward. There’s no telling when a second round might start. 

The only pro with this company is that they will pay for your LLQP qualification, which you need to legally be able to sell Life Insurance in Canada. It is a call centre located off of Bay street in Toronto, and they are very results oriented with a high employee turn-over rate. Don't expect to make a career working here, unless you are the top salesman/Woman. They were very quick to push off benefits/didn't have an operating Human Resources department when I worked here, using the excise that they are a "start-up", even though they're an established company in the UK. The management is very focused on immediate results and not in teaching/leading staff, they are also extremely clock oriented and are very micro-manager based and will dock employees for going on non-allocated bathroom breaks. They also rolled out weekend shifts, after initially stating that they would be a hybrid work place, which was never the case even during the peak of COVID. Overall expect long hours, in a call centre setting, with sub-par middle and upper management.

The turnover rate is extremely high for a reason. High pressure sales job. They watch your every move. You are given a tight morning/afternoon break (5-10 mins). Lunch is only 30 mins. Everyone is so afraid to call in sick that there’s always some awful bug going around the office. You’re expected to hit quota, even if productivity is up you are expected to sell. Highly micromanaged work environment. You are constantly scrutinized.  If you get into cubs training be aware that if you don't get a sale in 5 days or less, you may get terminated. They are not willing to develop during your probation period (3 months). Very high expectation and be careful of some training managers as they are 2 faced. 
You have to be vigilant especially during training as they pretend to be nice but will terminate you for anything. No chances given and very cut throat behaviour. 
Your best bet is to stay far away and trying to find a company will a better culture and work environment. 

What is the best part of working at the company?
Neilson was very inclusive. The team I worked in was amazing. Our manager was a gem.

What is the most stressful part about working at the company?
The turnover ratio was increasing each month. They made changes to performance metrics 5 times in the 1.5 years I was there. Higher-ups leaving and layoffs were very common. 

What is the work environment and culture like at the company?
Fun, inclusive, structured, always monitored, regular feedbacks, QA and UW were thorough. At some point, we were pushed to sell higher even if the client didn't need that coverage, in order to hit targets.

What is a typical day like for you at the company?
1 team meeting, hours of dialling, 121 with manager- once every 2 weeks.
My team was so supportive. If one of us just had a difficult client, we'll text in the Teams chat, and whoever is free will cheer us up or get on a call to hype us up. Our manager was so chill, they'd also join if they're not busy.

T he company promotes flexibility and work-life balance, but my experience was the complete opposite. Although the role is presented as salaried, employees are treated much more like hourly workers, with time closely monitored and any time away from work often required to be taken as vacation or unpaid time.

Management is extremely disorganized and inconsistent. Expectations and instructions are constantly changing, and employees may be told one thing, only to later be told it was incorrect and then reprimanded for following that direction. This creates an environment where employees are left on the hook for poor communication and shifting expectations.

Overall, the company is very poorly run. There is little trust, little consistency, and very little sense of support or security as an employee. The work environment does not reflect the flexibility, balance, or professionalism that is advertised.

Working for this company was an incredibly disappointing experience. The management team lacked professionalism and failed to provide the necessary support or guidance to their employees. Instead of fostering a healthy and productive work environment, their actions consistently added unnecessary stress and confusion. There was little to no focus on maintaining strong work ethics or encouraging teamwork, which made it difficult to achieve any sense of accomplishment or job satisfaction. This company is a clear example of how poor leadership and mismanagement can negatively impact employees’ morale. 

You also get no parking but for some reason managers do which makes no sense you are bitterly pressured everyday to sell insurance to leads with are 3-4 years old and not interested. 

It is COLD calling even thought they will tell you it’s not. 


The training team was pretty good. The training was also a great experience. However, transitioning into production was the opposite side of the coin. Managers talk too much about people and things that don't matter. Everyone is walking on eggshells. You find out that you don't know half of what you need to know to feel capable of using the system. Managers often retrain you, and you can't help but feel that the trainers painted a much prettier picture of what it was. The support staff is amazing but operations is a s***show. If you are from a recognizable minority - you WILL feel out of place. Note - managers are just successful salespersons. They do not have the skill set to lead and develop, only observe and 'motivate'.
The product is NOT whole life - it is an annual renewable term. If you decide to work here, understand that everybody is selling you something. Nobody is for real.

Very poorly managed by my sales manager. . They fired me for no discernable reason other than being a little behind on my sales even though I had just started there.  I have to say that it was micromanagement at its worst The manager was very terse and almost military like so as to make you feel as little as can be and gave no support or ways to habilitate you into achieving your goals. In fact, they would take us in to a private booth individually if a sale didn't go through and brow beat us regularly; didn't feel too good especially when the manager was half my age. Very disappointing to me as I saw this position, not as a job, but an honest career. Not so, cancel culture is key to this company!

Top Job Titles	Average salary
Sales advisor 14 salaries reported	$61,786 per year
Insurance advisor 17 salaries reported	$49,412 per year
Sales manager 7 salaries reported	$84,286 per year
Insurance agent 4 salaries reported	$65,000 per year
Sales representative 3 salaries reported	$56,667 per year

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