sales associate

Pleasures N Treasures

If you like working for a management team who are severely under-qualified, take advantage of their employees, and in a work environment where you are constantly feeling uneasy due to the lack of safety protocols; than this is the place for you! 

The only saving grace to this place are the customers, who are almost always friendly and happy to be helped when need be. 

The work environment itself is terrible. There is no security measures at the store other than security cameras. There's no anti-theft measures at all, and they get extremely upset at staff members when someone steals, which happens quite frequently. 

Interviews and training is inconsistent; they are done by different people each time and do not maintain a standard. I was trained completely differently than the next person who came after me.

Turn-over is extremely high. At least 1 person a month is either fired, or leaves. 

The way that they evaluate employee sales have no merit to them, and is a flawed system. 

I enjoyed my experience while working alone, but unfortunately the management of that place is its demise.

I spent just under two years working for this company. There was no regard for our safety on a regular basis, both from customers or from the decrepit state of the building we were in. On a corporate level this company is falling apart. It wasn’t uncommon to get damaged, opened, stained or just straight up offensive stock come in. If a customer stole, YOU were at fault for either not catching it or just not being able to do anything about it. I received two pay increases during my tenure and both were simply because the minimum wage increased, despite being an excellent sales person AND the go to for covering shifts and getting extra tasks completed. There is no room for growth within this company and they aren’t going to treat you like you’re of value, BUT! If you’re looking for a fun summer job then this is the job for you. The customers are AMAZING and you do get to learn a lot from the other staff and some forthcoming customers.

I would not recommend anyone to work for this company. They don't train you long enough to actually do your job.  They offer you hours when being interviewed, then they don't give them. When I got hired it was all roses, it is pretty bad when they make the new manager let someone go. That whole store loss the previous staff gee I wonder why.  Please don't let your till be short they will not try and " fix" the problem, you have to pay for it out of your pocket, even though everything was balanced at end of night. Requested my $ back sorry it went to deposits You can come in 15 mins before your shift, but you can't count out 15 mins at the of your shift. You can write op for anything, and I do mean ANYTHING.  I HOPE THE NEW MANAGER MAKES A DIFFERENCE. So, I guess anyone is replaceable and they don't care, I did learn something though Everything that   looks good at good.  They are going through employees like water now I see why good luck Treasures and Pleasures, Cole Harbour location you are going to need it.  

I was let go and not given a reason after working for them for a few months. No prior warnings or reprimands were given to me. I was left under the assumption I was doing nothing wrong and wasn't told if I needed to work harder. Showed up to my shift one day to be told I'm being let go. 
Little to no safety measures in place, most you have are cameras and a panic button.
You're left on evening shifts alone despite the high amount of theft and the not so great neighborhood the store is located in.
Little to no measures in place to stop theft, there's only the cameras (a few of which either don't work or work only half the time) and you're expected to watch for any theft at any given point even if you're working the floors completely alone.  
Head office expects a lot for a minimum wage Adult Store job when they're willing to drop you with no word.

If I could rate them a zero I would. This is not a place to evolve and learn and work your way to the top. There are no challenges with this job, it is stagnant and boring- but you can't look bored because people from Montreal HQ go through all the live security cameras and see who's not "doing their job". The managers only care about themselves, which days they would rather work and which days are busy so that they can make more sales for the "monthly sales goal to win a free toy" those who don't get a prize is mainly because they get the boring less busy hours of the weekday. In the end it becomes a reflection of who you are a poor saleswoman. The slimy greedy man that owns this business is also the reason to blame that all the inner workings are so outdated and  ridiculously inconvenient. There's no room for improvement or employee's opinions.


The job is almost like every other retail job. P.O.S operating, weekly inventory counts, interacting with customers. You can't be shy working here. I think my experience would have been far better, if the manager of my location was a little more professional. Constantly talking down on others, name-calling, overlooking things due to negligence, does not offer support when training.  If you're neurodivergent, forget about it. Repeating back instructions in a way that makes sense to YOU will have you looked at as less than, your intelligence will be questioned, and you will be made fun of behind your back. I would have loved this job, but my mental health is more important than dealing with a workplace b u l l y. Previous employees have contacted the district manager and head office to complain, and nothing is done about it. 

Unfortunately the management plays favorites with whomever they like. 

The goals that are sent from Head Office are unrealistic to any human capacity, and if you were to question ANYTHING to management you're either on a backburner or forgetten. Even if you were the one helping the customers out, engaging in their sale and managed to sell their "best sellers" .... jokes on you, the sale will go to another associate "that needs it" (or how I saw it, the ones that did minimal effort and they are the ones getting PRAISED).

The only thing I liked was working by myself, but if management were to have a bad day or not like you  - see ya! They already found your replacement already, just waiting to let you go.

It's unhealthy, there's always drama, and the turnover is extremely high.

I gave this job 150% every day, I was promoted to a management position within 2 months of starting. I had great sales, loved working there, I even picked up shifts on several emergency occasions! Unfortunately one day out of nowhere head office came to our location and let got 80% of the staff, including 2 managers and other staff members without any reason other than “weren’t making revenue goals” they did however keep one original employee (who happened to be responsible for a break and entering and store losses of thousands of dollars). All I have to say is even if you give this job everything you got, they’ll just replace you whenever they feel like “it’s time for a fresh start” 

It is a fun environment to work at and the general tasks are not difficult. The worst part of the job (minus the creeps that come every now and then) is that upper management does not provide enough support. Rules and expectations are not outlined clearly and often you won’t know about them until you have done something wrong. I felt like there were expectations on me that i could never reach as they weren’t revealed to me. The high staff turnover rate made it difficult as well. i think staff would be more likely to commit to the company if it was a safer and more supportive environment. oh yeah and the pay is dogshit. Even considering the above i likely would have stayed if the pay was better. 

Honestly, it's pretty bad.  Management is disorganized, mean, and just downright unprofessional.  As an employee, I regularly witnessed (and was expected to participate in) conversations between management about the other employees there - never good things, sometimes morally questionable things like comments about cutting hours til [person they don't like] quits, or "jokes" about pinning shoplifting on [person they don't like] just so they'll get fired. Sometimes customer interactions are bad, but that's true anywhere. The issue with this job is entirely internal - a couple of unexperienced bullies with too much power.

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