superviseur

commercial

barista

gérant de commerce de détail

administrateur de bureau

Presotea

Very few customers most of the time, manager usually worked alone on weekdays and non-summer times. However on some weekends and especially during summer festivals on Unionville Main Street, the number of customers increases dramatically and the small team of 2-5 workers cannot handle the pressure most of the time often resulting in 10+ customers waiting for their drink(s) for times ranging from 10-30 minutes. During these type of shifts I often find myself working 6-7 hours with no break although Ontario workplaces being required to give their employees a 30 minute break every 4-5 hours. Customer dissatisfaction is often expressed to the employees making the drinks as a result of the long wait, and employee pay remains a flat $15 dollars an hour. In other words the manager takes more orders than the team can handle at a time, with no consideration of customer experience. Although these kind of days are not that common, it highlights the negligence of the manager at times, and made me feel like quitting right there. Overall a decent job with steady hours, and one free bubble tea each shift. Just beware of those nightmarish shifts. Also the manager's English speaking capabilities are quite limited, so communication is often in Mandarin or Cantonese.

Working at Great Boba Store has been an enjoyable and enriching experience. The environment is fast-paced yet organized, with a strong emphasis on teamwork and customer satisfaction. The training provided is thorough, ensuring employees are confident in their roles, from crafting boba drinks to managing orders efficiently. The management is approachable and receptive to feedback, fostering a positive work culture.

One of the standout aspects is the camaraderie among staff, making even busy shifts feel less stressful. Additionally, the store maintains high-quality standards for its ingredients and presentation, which instills pride in the work we do. However, peak hours can be overwhelming, and ensuring consistent product quality during these times requires focus and energy.

Overall, Presotea is a great place for anyone who enjoys working in a dynamic setting and has a passion for customer service and bubble tea culture.

The store is barely staffed enough to get by and schedules are published late or not until you call them for it. The management also didn't adhere to many Canadian food and safety practices and tries to get away with it by making it the employee's responsibility to do extra work to get around it.

In terms of work culture, there is none, but at least everyone is nice. However, you can't make yourself a free drink which is ridiculous and it's very likely the manager was keeping tips to themselves as only senior employees got tips.

There's a big and complex menu which you will be tested on and can't move up until you've memorized absolutely everything to the milliliter.

The pay isn't good enough for all the work and stress. Fine for some temporary money.





Extremely unprofessional boss with little to no benefits or advancement. You can’t even make your own bubble tea during a shift! Working there for a year only gives you a raise of $13/hr. The manager is horrid at organizing and there are often extremely short shiftable that make it almost laughable to even go to; if you are supporting you get 2-4 hours. There’s barely any training, schedules are often posted late, and the only good things about the job is that it’s somewhat easy, the coworkers are mostly all friendly, and it’s not that busy most of the time so you can just sit down on your phone.

The staff is nice working with depending on the location, but the system is bad.
They don't share tips fairly, which employer takes the most and are also shared depending on their favorite employee, the % of tips is not the same and they will never tell you how much is it, which is really wrong.If there is money missing in the cash, they will take away tips to fill up the money missing. Everything is wrong with this company and this is happening in montreal and laval from what I've heard, so no one deserves to work at a place like this.

The management would not care if you needed a day off, basically if you wanted a day off, they would remove you from the entire week “if you can’t do the work, I will find someone who can”, felt pressured when making a mistake but management wouldn’t teach us, other employees would and it would be taught by their own way instead of the company’s way.  When asked to work more hours, was completely ignored and given 0 hours instead (while they were overworking other employees).

From day one, it was evident that the Presotea company values their employees as more than just cogs in a machine. The leadership team, managers, and colleagues have created an inclusive and nurturing environment where everyone's voice is heard, respected, and celebrated. The sense of belonging that I feel here is truly remarkable. I would definitely recommend anyone to work here and truly experience what it means to have a second home. 

Learned how to do cash and make tea. Didn't do much else. Typically very busy and we're not allowed a break until we've fulfilled all orders or until it's not busy. The staff is generally friendly and easy to work with, but there are frequent mishaps when it comes to scheduling.

The recipes for the drinks are easy to follow and memorize. The team I work with is made up of great people. The wages are minimal, but that’s what you’d expect from an entry-level role as a barista. Overall, it’s a really nice job if you love bubble tea.

Nice workmates ,not a stressful job. Tho pay is minimum ,i love working here. The fun part is making teas and slushes . The hardest part of being employed here is memorizing the measurements  of sugar ,milk ,syrup etc ..They have  wide selection of drinks ...

Top Job Titles	Average salary
Superviseur 3 salaries reported	$29.00 per hour
Commercial 3 salaries reported	$28.50 per hour
Barista 3 salaries reported	$18.63 per hour
Gérant de commerce de détail 2 salaries reported	$45.50 per hour
Administrateur de bureau 2 salaries reported	$25.00 per hour

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