sorter

courier

warehouse worker

mécanicien

courier driver

Purolator

If you come work here. Expect to be unappreciated, unloading the truck, breaking your back, no appreciation or thank yous. The employees will be talking behind your back, but they will be nice up front. They won't really talk to you at first.. you will think it's because it's such a hard job, they don't expect people to last. (High turnover)
But, it's because there is a union, and the union protects not only employees against unfair treatment, it also protects the lazy employees and senior employees. They really have this clique type of thing going on.
Purolator talks about helping poor families and what-not. Maybe they should take care of the entry employees emptying the trucks and stacking 220lbs bins on top of each other. They ask that you can lift 70 lbs. But the bins that you stack with your partner are 220lbs. You stack around 25 per shift.

The drivers though (princesses), they won't even lift the 70lbs packages  for deliveries. They say that they are saving their backs. The drivers are usually these old boomers, the ones who we're able to afford houses when they we're 1/3 of the current price. A bunch of old guys who sold your generation so that they can have theirs.

Management is just some guys who don't really work physically, they just come and look at you work, expecting this to make you work harder. Surveillance, like a bunch of vultures.

They will come look at you work, and not even help you at all.
If you start here, prepare to unload three 18-wheelers everyday, plus another one or so. Some employees are okay. Usually the newer ones.

They do not want to pay the drivers (queens and princesses) overtime, so they will hire little slave (disposable) employees like you, probably through a staffing agency. And if they don't like you, they will find ways to make you quit.

If you ever heard about jailhouse politics, working at purolator is very similar. Gangs (guards), gangs (inmates), exploitation, abuse.
Like in jail, don't trust anyone. They will be nice upfront, but they will try to screw you. It's not surprising, they are scared to lose their golden ticket.

There is a slogan going around.
If you work at Purolator, we expect you to quit sooner or later.

My friend overheard the big boss asking another office how do they keep their employees.

You will have old drivers, that will come in and take away any easy job (loading trucks), so that they can have their 40$+ overtime hours.
You will be left doing the slave work. Literally killing yourself. No benefits before 1 year.

Honestly, I think organized crime treats you better than these guys.
It's an embarrassment to Canada. (95% owned by Canada)
I guess all the resources go to the lazy miserable public service workers. You know who you are. 

If you are a woman, a visible minority. You are not welcome.
This is a white supremacy organization.

I'll try to give an honest review of this branch of the company:

I have worked for Purolator for three months as a courier driver. They cut me off at the end of my probation because I wasn't what they expected. This is not intended as a bad blood review. I'm trying to give you the low down if you aren't experienced as a driver. I was let go for productivity reasons and probably wasn't their best asset but I was trying hard everyday and was not slacking.

Pros:
-Management tries really hard to be nice and human.
-There is a great environment of respect and help in the workplace.
-The starting pay and future benefits is better than average.
-The job is really pleasant and you get to drive for the whole day without a boss nearby.
-You are given a week of theory and hands-on training before being sent to your depot to train with experienced employees on their runs.

Cons:
-Management does not give you a lot of feedback on your performance so it is hard to know if you are doing good according to their standards or if you aren't (this is not just me as a few of my colleagues had that issue)
-Depending on how well you know the city, you might struggle. Applications such as Road Warrior might smoothen your experience as an inexperienced driver.
-You have to try and find a strategy to spend the least time organizing your packages in the depot if you are a backup since your truck is not listed in the morning.
-Putting gas in your truck and getting deployed late will play on your day and how your commercials might be open or close.
-The standard policy is to do 11 stops an hours (averaging 5 to 6 minutes per delivery). In the balance, you have to take into considerations a few points:
*You do not know where you are being sent for the day if you are a backup or have never worked on a specific run.
*You have to organize your day in order to get the best out of traffic, weather (winter storms) and overall logistics like commercials which may or may not close at 17:00 (they may close at 15:30 and you are left with a lot of boxes to return to the depot).
*Finding the docks to a commercial place is harder than it seems. Some places receive their packages by the front, others by the back at a specific door, others have specific guidelines, some addresses are not clear.


The problem with all of those above is everyday you are rolling the dice and will have to work with what you have but they will evaluate you more or less equally to those who get "easier" deliveries. This might make surviving your 60 days of probation quite harder (or easier). Job security is great if you make it past the probation. Only thing is that you have to go through all those hoops before you make it. Any day that they choose to cut from your working means your probation is extended.

Was hired as a driver: What you need to know: drivers who have been working there for 30 yrs have the best, stable and easiest runs. Those drivers are not that old, so it means they will not retire soon. Basically as a new driver you get to do the sh!tty runs for a good amount of years, then if you're lucky you'll get a stable run. As a new driver, you get to know where you're going when you come in, so it's basically a different run every day. Unless you know the city like the palm of your hand, it makes it impossible to work a "normal" day, so expect long hours in the truck, traffic, road work, road blocks, etc. It's a great job if all you want to do in your life is work, they can make you work 24/7 if you wish. As a new driver, you will have to load your truck and figure out delivery logistics depending where you are going. It's not always easy to do. They wil tell you to take your time but they will also be on your case the next morning if you were not able to deliver all packages. Expect 12h shifts in the truck, depending where you have to deliver. Delivering, bringing heavy packages and knocking to doors is the easiest part - that's the parts you have control over. What you don't control is the amount of traffic, the road blocks, road construction, delays at the branch (yes it happens) and such. My advice: if you have a wife, kids, basically if you have a life outside of work I don't recommend working for Purolator. They will tell you that life-work balance is very important to them, not true at all. All they care about is you bringing back the truck empty at the end of the day. You will need to keep your mouth shut as they won't accept criticism. Can't trust ANY of the "leaders" as they are constantly watching you and listen to what you say to others. It's a strange job culture/environment, you always need to be on guards with almost everyone in there. I absolutely did not trust one individual at that branch while I was working there. Took me a day or two to figure out that everybody is watching everyone. Yes you will make good money but you won't have a life.

Extremely physical. Must be ble to lift 75 lbs. at minimum or more. Can be a volatile environment, mainly because of management and the few people who make everyone's day(s) harder then they should be. 

Management doesn't get it usually until it's to late then they wonder why everyone is consistently mad at them. Screaming can usually be heard because employees will tell management about situations and they will say yes I'll deal with that and then pretend like it was never brought up(make sure you keep every interaction you have via email, text message, or otherwise from management).

The physical warehouse culture can be somewhat outlawish and management steers clear of the AM Dock as much as they can. The individuals vary. There are a lot of great people there. But if you read this and get a job make sure you talk to the guys who seem to get the timing and overall understanding of how the machinery works and why things are done a specific for max productivity. The more friends you make the easier it is to get things done. You have to remember these guys are spending nights away from their loved ones and sometimes work 14 hours shifts if they feel so inclined and the work is available. 

Hardest part of the job is poor management. Once in a while there is a diamond in the rough but they usually end up being the "odd manager out" of the manager group are treated just as poorly as the warehouse workers. 

Most enjoyable part of the job is the jobs they offer, the benefits, the pay, and the people you can meet. Also the wealth of knowledge you can learn about the entire world and how it works. You will need WHMIS and standard ppe which they do provide. They have a boot allowance also.



The job activities is typically as described. Heavy lifting (sometimes up to 30kg), a bit of walking around (especially at bigger hubs). Attention to detail and the ability to read labels fast, good memory and spatial co-ordination (especially when stacking boxes). Anyone who's serious with a little common sense can master most of the tasks. You have fair benefits. However, it's a unionised position and the union membership more of a pain that an advantage. They serve no use besides being another source of deductions via union dues.
You also have to put up with absurd rules made by the "safety team" that actually do nothing to improve safety making the workplace unbearable for example, face shields were pushed for a short time during the winter ignoring the fact that those things for up and obstruct your vision - a safety risk in itself considering you're handling falling boxes. The "diversity hires" and untrained temp-workers don't help either.
And if you point out absurdities in the workplace, you can be terminated with no second thoughts and gaslit. This looks even more absurd considering Purolator brands itself as a Safety-focused workplace.
Upper management insists on keeping an absurd policy mandating the first 2 doses of the mRNA covid19 vaccines.
The management and Lead-hands don't promote/enforce Good work ethics. Add to that, HR teams that hire with no skill assessment, thus putting the serious workers (especially male workers) in a bad position of being taken advantage of/over-working themselves to make-up for less serious colleagues.

Working for a larger center for Purolator was fine.  Go to work, go home, repeat.  Everyone just minded their own business for the most part.  Transferring to a smaller depot was a big mistake though.  Everyone thought they were a floor lead and everyone had instructions for the “new guy”.  Too many cooks in the kitchen.  And the manager just sits back and lets it happen.  Extremely confusing being told you are doing one thing and then to be told another thing by someone else.   One example is being told to grab a spare truck and load up.  You get backed in and partially loaded before another “cook” comes over and tells you “oh you are loading the wrong stuff, you are supposed to load that stuff over there”.  That Cook helps you unload, and then you head over to the other end of the depot to load up. Then the manager comes over and tells you something different again.  Now everyone is long gone and you, the new guy, get trouble for being the last guy in the depot.  But no one cares that you were sent to load three different piles of stuff, for three completely different areas of the city.

Basically manager and floor leads have their heads up their butt.  This company will burn your body out and kick you to the curb if you get hurt.  On my day 56 I injured myself ever so slightly.  On an awkward shaped package. I told a floor lead who said “if you got hurt you did it wrong and you shouldn’t be working here”.  Then on Day 57 I used my break to see my doctor. Thank god I took photos of myself with the truck in the parking lot at my doctors office, and a selfie in the office waiting area with my uniform.  Purolator denied any knowledge of the incident, or the fact that they knew I was going to a Dr on my break.  Pictures say it all. And at the end of the day I was told it wasn’t a good fit.  

Purolator is a Mickey Mouse operation.  7-11 is probably a better employer.

Your fellow couriers are supportive, and fantastic to work with when you get the chance to. You get to build long term relationships with your customers, and you get to be on the road, fresh air, outdoors! 

Those are the best parts of the job. 

Unfortunately, the management team has consistently prioritized profits over employee health and wellness, work life balance, and most importantly, service to our customers. 

Drivers are consistently pushed to work overtime, higher productivity numbers, and most recently, forced hour band changes. 

The corporate team continually insists on hiring individuals with zero courier or route management experience, resulting in poor customer service (failed delivery/pickup services). As well as refusing to take constructive feedback from the drivers to approve upon these issues. This has resulted in a high turnover rate, and a revolving door of managers who are unable to build positive relationships with their employees. 

Drivers in turn are essentially forced to become "yes" men, compromising safety, and having zero work life balance, to avoid getting thrown under the bus my management, to keep this company from going under, to keep their careers. 

The industry is quickly becoming very volatile with a heavy dependency on Amazon. This is negatively impacting all of our other customers. 

This is not a personal experience, this is the opinion of the majority. Morale is LOW. 

Don't get me wrong! The wage is good. 

Is it worth the money? That depends on you. 

Sometimes you just have to pay the bills.

Working full time provided bountiful hours, and the wage was great, so you can make a good amount of money in a short amount of time.  However, as full time requires that you work a split shift, your life really becomes little more than working and sleeping. Good for saving money, but not ideal for a long term situation. The management was good, despite what I'd heard from my coworkers, my only issue with the management being that the communication wasn't always on point, but it was hardly something to complain about. The work was a lot of lifting things up and putting things down, scanning packages, organizing trucks, standing at a line, and running around, and that wasn't so hard, so the pay for it was great. My other complaint about working here would be the work environment, it felt very much like high school cliques, though that was because most of the staff are related. Some coworkers were very hot headed and abusive, and even after being spoken to about it by management they persisted in various forms of harassment and it never really reached a sort of reconciliation, it was really just them pushing until they could get someone to just snap, though they never got the satisfaction they desired. 

So, if you read this wall text, I hope it helped, if not, I'll summarize:

If you're looking to make some good money, this is a good job for you to consider, but if you want to have a life outside of work, it might be best to stick to something that doesn't entirely consume it.

 Received Exceptional Act certificate, in January 2010, under Star Awards program, for managing 2 other business units, as well as my own, for a three month period.
 Developed Best Practices Seminar outlining obligations and expectations of hourly Sorting Staff, covering production requirements, health & safety, team work.
 Observed ergonomic floor matting for work stations degrading; had Maintenance order/install new upgraded matting.
 Organized celebratory presentation involving staff from 2 Work Units for Family Day, 2010; was only Unit Manager in facility to organize Family Day recognition event.
 Conducted Situational Interviews for several different Team Leader positions.
 Worked my way up from part-time Sorter, to Process Control Auditor, then Management Team in 2007.
 Utilized communication skills to lead, motivate, coach, mentor and resolve employee conflict.
 Any employee issues that could not be resolved one-on-one were mediated with Union Stewards, and with Human Resources.
 Allocated manpower in accordance to daily volume and production priorities.
 Led and monitored productivity and overall efficiency.
 Ensured that operations are conducted in a safe manner.
 Performed evaluations of each associate on a quarterly basis.
 Reviewed, approved, and recorded daily swipes of hourly associates.
 Conducted pre-shift team meetings in a diverse unionized environment.
 Tracked relevant quality indices in accordance with ISO-certification requisites.

As Manager of the Air Operations in Halifax a typical day began at 3:00 am in the morning. I would prepare for our inbound aircraft and build a plan depending on the circumstances of the night operations. at 4:30 I would have a meeting with my 20 employees to explain the plan for the morning ops. Any given morning I would have to deal with multiple decisions based on the arrival time of the aircraft. I would Manage all Health and Safety procedures on shift and audit all processes as they are being performed. I would then coordinate the logistics around moving the product from the airport to the sorting locations in Nova Scotia. Once shift is over I would do all administrative tasks including budget reports staffing and planning/development.  

Shift would end at 9:am 

PM shift will begin at 12pm, we would begin receiving product for the outgoing operations. During this part of the day I would have to plan the load on the aircraft and make arrangements for any extra product. At 5:30 pm I would have a meeting to discuss the pm operations with my evening crew and go over any special requirements. During shift I would audit Health and Safety procedures using management by walking around. I would also audit all work procedures and manage any incoming and outgoing information.

Top Job Titles	Average salary
Sorter 1 salary reported	$3,825 per month
Courier 1 salary reported	$21.48 per hour
Warehouse worker 5 salaries reported	$23.02 per hour
Mécanicien 5 salaries reported	$37.75 per hour
Courier driver 1 salary reported	$285 per day

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