software engineer

warehouse associate

senior software engineer

stylist

customer service representative

SSENSE

At first, it seemed like a dream coming true working at SSENSE. They hire you for a contractual position then slowly start telling you how much of a GREAT opportunity it is to step into the company, grow in it and all that blabla. 

Then, they start assigning you to different projects, making you feel like you’re doing something to help them out and that it’ll count on keeping you permanently (L-O-L). My advise is: never believe these foolish managers and supervisors. If you’re only looking for a temporary position or are a student, SURE! Otherwise, you’re better off working elsewhere- TRUST ME. Complete waste of time. 

Just because they sell designer they think they’re entitled to the way they treat people. 

After the first two months, you start seeing the true colors behind these employees. One of the male supervisors- you’ll know who I’m talking about if you’ve worked there, loves to run his mouth and promise you everything- he’s full of —!!! 

How can they feel okay by exploiting temporary employees by making them do so much and lie about them possibly staying? 

Oh I’m not done... the communication between TLs, management and supervisors is complete s... Also, they love to shoutout publicly the people they prefer but completely forget the employees who’ve done so much. 

This department is full of ..., the job is redundant, the permanent employees feel some type of entitlement. God forbid if you want to switch your shifts scheduling, he won’t even continue responding to your messages, which is completely disrespectful. There’s so much negative things out of this particular department that I don’t even want to know how the rest of the company runs. 

Full of lies, 0 certainty yet they act like you have a chance at the beginning, but towards the end of the contracts they start saying how much of a competion it is and how hard it is to keep a permanent job there. 

Honestly, keep acting this way with temporary employees and you’ll see how “far” you’re going to go.

They hire for two sales each year, for contract positions, and give you the 'possibility' of a contract extension or permanent employment. I have worked in customer service before and found the position very easy, and even fun at times, but the way they manage the department really ruined the overall experience. They apparently do not have the budget to really offer what they claim, because at the end of my contract they offered me a sort of informal extension..... with no benefits. 

Aka I keep working, but don't get health insurance or really that much job stability. They typically offer return bonuses of $500 for people that worked in one sale, then come back on contract to work for another, so if anything I would say work for them for the sales and get that bonus, but don't buy into their bs regarding 'permanent' employment opportunities. Best case scenario, they will try to scam you by 'extending' your contract. Full time employees have decent benefits from what I see... 50% discount on the website, healthcare and dental. These employees also seem to get out of doing most of the job, like calls. They will instead be put on 'queue monitoring' or 'ticket push' the entire time, aka staring at the screen and telling other people to get off of after-call, or listening to music and answering emails. They also are incredibly inflexible with scheduling. Like the person below said, some of the managers will just stop responding to you completely. The only plus I could say really is that some of the other contract employees were cool, and the downtown office is nice. However, you will most likely work at the head office in chabanel which is in the middle of nowhere, and has a really cold vibe, so yeah... I don't recommend it, but maybe give it a shot and see for yourself.

SSENSE CX is a very beginner friendly place. It gave my first full-time job after university and I stayed here for about two years. 

Although there are ups and downs on my learning path, CX has been very accommodating to my needs. The manager and team-leads are good at spotting the talent on each agent and find them projects where their talents can grow. 

The manager welcomes every agent within the department but also pushes everyone to try other positions. After every sale, there were, on average, 3-4 agents who were promoted to other departments and are currently still enjoying working there. I appreciate that they want to see you succeed. 

CX has a strong recruiting team who represent the company pretty well. The recruiting team lead who interviewed me 2 years ago convinced me to pick SSENSE among the several offers that I had. Now I have temporarily left SSENSE for a longer term, my teammates feel sad but are more delighted to see me making a choice that I am happy with. It's CX's supportive and dynamic working environment that makes it a brilliant part of SSENSE, which makes SSENSE stand out among this industry.

Working at SSENSE was an overall good experience. I was on contract with the customer service team. If you are on contract, they might tell you there are advancement opportunities, but a very small batch of temps gets selected for this. Management is overall pretty chill and if you perform well they trust you with discretion. The rest of the customer care team is great -- you will make friends, you will all get stressed together, and you will navigate the IG mess that is the rest of the company. People who work in editorial, tech, buying, etc think they have the sexiest job in the world and carry themselves like that. I found people who worked in the studio and in customer care to be down to earth, but keep an eye out for big shots. If you're a temp, you don't get the employee discount, which is 50% for FT employees and goes a long way with luxury fashion. Customer Service will be non-stop during the peak of the sale, but towards the beginning it isn't so bad. Most customers are friendly, but with luxury items comes luxury attitude. Location is very out of the way with hardly any food options around.

What is the best part of working at the company?
The associates, most if the coordinators, 4-day week and physicality of job.

What is the most stressful part about working at the company?
New system and operating procedures are not completely working or in place. Depending on who you speak to, you may get a different procedural answer.

What is the work environment and culture like at the company?
Somewhat young and not yet rigid

What is a typical day like for you at the company?
Stand up meeting with managers, Assistant Managers coordinators and all the employees in our shift for outbound meet for 5 to 10 minutes. Then a short stretching session. Then find a packing spot that requires packing and move the packages that have been packed and perhaps help with the picking and get more boxes and two breaks and more packing some more boxes, more conveying packages to where they’re supposed to go. I’m also required to help with the dangerous goods as I am the only one who doesn’t mind moving from station to station. Not bragging . Just reality

I was looking for a place where I have a contribution to make, where my contribution is valued, and where I am part of a harmonious team whose members work together to achieve the agreed goals. A somewhat established firm with a potential for even more growth, with strategies, policies & procedures in place, and where changes planned are being implemented. A place to which I would be happy to head every morning, without questioning the reason or whether I belonged there.

 From day one I felt that I belonged at SSENSE, as if I have already been working there for many years. This isn’t only related to the department where I am working.

It all started on the day I received the call from the recruitment partner, and continued through the whole hiring process, induction, familiarization, onboarding and then actual work.

 When I first read about SSENSE I was really impressed with the scope, range and diversity of reach, work and tasks. I have to say that after joining SSENSE I am even more impressed, as it has actually exceeded my expectations.

The company, at first, seems legitimate. They also offer benefits and seem like a good place to work. 

That said, the management is terrible, and workers are not acknowledged for their work or respected. Inter- and intra-department politics prevents any upward mobility, and management is known for its lack of transparency and unfairness, as well as arbitrary firing practices based on preference or discriminatory policies. They also prefer hiring pretty  women and I can only imagine what these pathetic "managers" are thinking about. 

While some of the coworkers are great - as is the case in any job - many are opposed to change, new ideas, and are resistant to those who excel at their work. Most calls are about lost packages and SSENSE isnt responsible  so you will be handling yelling  customers and youll have management behind you laughing.

If you desire to build a career, or work in a respectful and honest environment, do not work at SSENSE.

Avoid at all costs lousy pay.

My role at SSENSE is one of the toughest jobs in my career. Everyday the challenges pile on, as I work to achieve goals that not only contribute to the company's success , but to the future of the industry in which we belong. I am surrounded by experts in their field, and am constantly learning new things about my craft, and myself. The directions can change at times more frequently than I'd like, but that's just a consequence of the industry SSENSE works in. Welcome to working for a top brand...

Is it easy? No. 
Is it rewarding? You can bet your Balenciaga discount it is!

In my department people actually care about my career progression, and what I need to make it here. I won't get a BS evaluation or some fluffy feedback. It's real, it's actionable - and yes - it can sting at times but my managers are there to help me grow and achieve my goals, not just deliver a report about their department.


I was hired to work on set and was told it was a freelance position. Not my ideal start but okay i trained for a few days and felt like i was finally getting the hang of this insanely fast paced work environment when all of a sudden there was a huge lull in work. In fact more then 6 months. They told me things would pick up in January. I emailed the people with whom I had been in contact with and received no answers regarding when I would or if I would be working there again. 

The worst part about it, was that i was finally getting it, and now if i was to go back i would need to be trained all over again since I have probably forgotten things. 

Its a great work environment with great people but they need to adjust their turn around and consider that people actually need real work, not a merry go round.

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