assistant manager

store manager

cashier

sales assistant

retail store manager

Samuel & Co

While I appreciated some aspects of the job, I encourage future applicants to be mindful of how employment matters may be managed within the company. A normal working day, however, included preparing sales targets and other management responsibilities. As a hands-on person, I prefer to work alongside staff rather than hand-off duties repeatedly, especially on days where there were slow periods and, or low staff. Did I enjoy working here? The days were slow and repetitive {but this is a common practice in retail} and I found the environment to be two-faced and full of gossip. Size inclusive clothing doesn’t exist much here - most clothing ends in an XL and many customers would ask about plus sized clothing. Most of the brands this company sells offer plus size variety, but it isn’t an importance I guess. As a part-time associate, I can see the appeal but as a manager, no.. I would not recommend. 

Working at Samuel & Co was very enjoyable. We worked well as a team, supporting each other's sales despite having individual sales goals. This was my first retail job and I'm grateful to have learned how to work in a high-end clothing store where the interaction between staff and clients was treated as an important facet. Making sure the customer was pleased with and would continue to be pleased with their purchase was as important as making a sale. The hardest part of the job was when the customer had something very specific in mind, but it wasn't available in their size. The most enjoyable part of the job was meeting the diversity of customers and getting to know them well enough to be able to phone them when something "perfect" for them came into the store.

What is the best part of working at the company?
The staff were a nice bunch of women. I especially enjoyed their discount on clothing.  Selling Canadian designers.

What is the most stressful part about working at the company?
Samual & Co has a daily quotas of clothing for you to sell.  Sometimes, we would be in competition for the same client.

What is the work environment and culture like at the company?
The store is bright and not far from a window to see out.  I enjoyed working with a nice staff.  There is a bathroom on site and a/c and heat.

What is a typical day like for you at the company?
A typical day is arriving at work, going in by twos…always someone else had a key.  Signing in .  Helping.clients, tidying store. Doing cash before closing.

Absolutely horrible work environment. You are completely disconnected from head office, unless they visit the store, then they stand around and criticize your work, and get in the way of customers. The owner of the company has come in several times and has never introduced their-self to new employees. Management in the store is also horrible. Undermines staff and constantly over reacts at the smallest issues, especially if they are having a "bad day".  The store is suppose to have a no gossip policy, however it seems all they do is gossip, especially the manager. I recommend staying away and saving your dignity and mental health.

Management is miserable. Managers will bully their employees and talk about them behind their backs to coworkers. Management cannot handle receiving questions from employees without attitude or name-calling. Honestly, the management themselves make it a hostile work environment. Incentives usually include a 5$ gift card that wouldn't cover anything they sell. There is also no room to advance as they refuse to give raises or promote within. the coworkers you meet are amazing and make the MAJOR problems with management slightly manageable.

This is one of the worst companies I've ever worked for.  No support from their head office, all they do is criticize everything you do. The communication is an email telling you what to do and then they change their minds a dozen times. Very poor incentives, you work your butt off and when they have a contest for a top salesperson in the store you win a $5 tim gift card.  Very unappreciated of your hard work. They expect a lot and give nothing in return.  Stay away from this company .

Poor management and an unpleasant work environment. The atmosphere is often tense, with a strict and uncomfortable culture. Management frequently engages in gossip about staff on the work floor, which creates a negative workplace dynamic. The manager appears unprofessional, lacks effective leadership skills, and is often disrespectful toward employees. Based on my experience, I would not recommend working here.

This was easily the worst job I’ve ever had. They hired me to train the person who then FIRED ME AND TOOK MY JOB!? 
Absolutely disgusting work environment and the management pawns off responsibilities to store associates. The manager took 20+ “smoke breaks” per shift. I never once was scheduled for the hours I was guaranteed when I took the job. I was penalized for not meeting ridiculously high sales goals. 

If you like being treated like dirt, this is the place for you. Management and Head Office don’t care how they treat you, and will show you the door in a heartbeat if you don’t tow the company line. Heaven forbid you have a mind of your own. They think it’s a Fortune 500 company, they at they carry on. Do yourself a favour and take a job at a dollar store before even considering being a slave for this poor excuse of a company.

discrimination is high! No room to learn and grow, management is horrible. Not for people who are looking to build retail careers and grow within the company. There is no incentives to motivate employees, manager is lazy and dull. The worst retail environment I worked in, had to quit the job because of poor job environment and no job- satisfaction.

Top Job Titles	Average salary
Assistant manager 3 salaries reported	$20.00 per hour
Store manager 2 salaries reported	$58,750 per year
Cashier 2 salaries reported	$22.50 per hour
Sales assistant 1 salary reported	$44,461 per year
Retail store manager 1 salary reported	$45,000 per year

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