customer service representative

retail manager

store manager

retail sales associate

center manager

SantaVille

I loved working for Santa’Ville! Right away I knew from my interview that I would enjoy myself because of how welcoming the management is. They are always available if you have a problem while on shift or even outside of work hours. The hours given are fair and there were only a few times I was scheduled outside of my availability, but that was fixed immediately. As for the in-store environment I enjoyed all of my coworkers who made me look forward to coming to work. Plus the customers were usually regulars who loved shopping there yearly and always brought extra holiday spirit. It was only seasonal work but I would absolutely return next Christmas if they asked.

I was a return employee. My first year was great, no complaints. Second year was abysmal. Upper management talks down to employees, you have to fight for your pay, little to no training, broken equipment, inventory is disorganized, no COVID-19 precautions, no contract, and no WHIMIS. Managers are lazy and on the phone constantly and staff always bails (quits or fired after first shift). The only time anything gets looked into is if you complain about it enough that management just wants to quiet you down by facing the issue. Don't work here, it's a mistake.

Such an unorganized business. Management is poor, all employees are treated unfairly. There is favouritism associated within this business. Higher management will treat you like children. The business will judge you before even knowing you. Managers express high judgement and disrespect frequently to the team. Unfortunately, when you are working here you most likely will need to beg for every paycheque. The business doesn’t pay on time, doesn’t send out paystubs. When communicating with management about pay, you will be ignored. 

Last year when I started at Santa’Ville, it was absolutely amazing. The management was great, but now there’s new owners this year, and some of the management is not so great. We had tons of issues this year with our(wonderful) manager who was also our manager last year, being micromanaged, as well as the owners and higher-up management being extremely rude with a lot of us, and extremely unfair firing other employees(not me) etc.

"I absolutely loved my experience at Santa Ville! The festive atmosphere, cheerful staff, and enchanting decorations truly made it a magical visit. The attention to detail in creating a winter wonderland was outstanding. My kids were thrilled, and the joyous spirit of Santa Ville made our holiday season extra special. Highly recommend for a heartwarming and delightful festive escape!"

I wish I could say I had a great time, but I’ve had to fight for every paycheck. The communication here is poor at best and the attitude of the managers comes across as condescending. I don’t recommend!

good management, and co-workers, the work itself is simple and enjoyable. The people at the specific location will be what makes the biggest impact on your enjoyment of the job. The only downside to the job is that because it is seasonal it can be a bit boring during November, but other then that its a great job.

Working at Santaville has been an amazing experience. If I could, I’d do it long term. The management might not be the best, but the team bonding and customer service experience is amazing. 

amusing for anyone artistic or with a good penmanship; isn't a competitive job so no need in feeling stressed out at work - decorating the ornaments is somewhat of a team effort which everyone partakes in.  

Top Job Titles	Average salary
Customer service representative 32 salaries reported	$17.64 per hour
Retail manager 8 salaries reported	$19.69 per hour
Store manager 8 salaries reported	$21.52 per hour
Retail sales associate 4 salaries reported	$16.19 per hour
Center manager 3 salaries reported	$19.00 per hour

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