Skynet Wireless

A typical day at Skynet would be to open up the kiosk, check for any merchandise changes, make sure the kiosk looks presentable, and begin to greet customers as they walk by. We stand outside of the kiosk and we make sure we smile and look approachable. 

What I have learned the most from working at this company is how to stay on your toes and be prepared for every and any situation that comes your way. Emotionally, mentally and physically I have been subconsciously trained to assert myself with co-workers when needed and to appropriately deal with customers in every circumstance.

My experience with Skynet Wirelesses management has been up and down just like any other management team. It is a new company and we are all still learning the do's and do not's of the company as a whole. Being a newer company and a high turnover in staff it has been a struggle to find a solid foundation within management. With dealing with those struggles I have realized we are all doing the best we can. I have high hopes for this company as it grows into the CEO it is meant to be.

My co-workers have all been great. I have had the opportunity to train most of them.  majority of the people who I have worked with have taught me lots about the industry and I have been able to pass it all on to my own staff. They are all great people.

The hardest part of the job, especially being a manger. Was to make sure the store targets were getting hit, the operations of the store were being taking care of and the employee were growing in their position and not falling behind. The main struggle was with operations. Trying to get enough stock for the store and trying to communicate to the mainland from the island was a huge hurdle to get over. 

The most enjoyable part of my job was making customers happy. It has been a huge satisfaction for me to grow a cliental in the Nanaimo area. It is also very assuring for me to know my customers feel taken care of and confident that the Fido kiosk in Woodgrove Mall will be able to help them in every way we possibly can. Making those targets and seeing smiles on customers faces is why I have stayed as long as I have.

•	Accountable for Retail Store (Skynet Wireless- Fido Dealer) in Vancouver, Canada with involvement in various operations like acquisition of new customer 
•	Giving complete solution to the customer for the complete life cycle
•	Responsible for profitability of store by monitoring opex of the store and controlling the cost
•	Increasing the revenue of the company by bringing high ARPU customers on board
•	Primary Targets of Smart Phones for customers

Don’t even bother wasting your time with this very poorly run company.  You get drug through the mud with their “senior staff” there is no appreciation and they’ll kick you to the curb at the drop of a hat if you question them

All the employees are very cooperative and supportive. I really enjoyed my tenure with skynet wireless specially those traveling opportunities helps to add on more skill in my resume.

really easy job and fun to work. really professional and barely had hard days at work, i loved dealing with customers and fixing their issues . work was usually 8 hours

good plae to start .. does not offer good salary... no scope for advancement.. they just keep student on job and then we dont get enogh hours .....................

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