recruiting coordinator

human resources manager

commissioner

business development representative

call center team lead

SmartSetter

This company may have decent hours and pay a decent amount, but it is beyond stressful and unfair. I worked with the company for 6 months and had tech issues literally every single day. When I told them about the tech issues they continuously told me they'd get it fixed but NEVER did. They then tried to blame me for my lack of performance yet their system was absolutely terrible. They first tell you that the position is NOT a sales position, but go on to treat it like one. The entire job is based on booking appointments yet they treat it like a sales position by setting a quota. If you do not reach the quota, they will fire you, even if it is not your fault. Their leads are absolutely terrible, their staff is rude, and their training sucks. Instead of coaching and training their staff, they'd prefer to fire them and hire someone new. This made me feel very on edge the entire time I worked there even though I did everything I was supposed to. I understand it is a cold calling job, but you cannot treat a recruiting position as a sales position and think it will work. They make it seem like they don't need you, but they DO. Without the recruiting liaisons, their company would fail, yet they treat the liaisons poorly. 

If you're not fired without cause, you'll definitely be driven to quit after all the constant stress and poor management you'll have to deal with (and mandatory weekend overtime if you're a newer hire too). If you have a good work ethic and great new ideas, you will be shut down and have your work taken advantage of. If you're buddies with someone in management, only then will they will promote you since it has nothing to do with your actual skill. If you have strong ideas and want to help change and grow the company, they will constantly shut you down and never listen actually. They would rather continue doing things THEIR WAY even if it's 100% wrong. Management has no idea what it actually takes to do this job well, and they will blame their failures on you and fire you without an explanation instead of taking a single ounce of accountability. Don't be tricked by the decent pay and benefits, because any good thing comes with a price in the end, and this place will drive you insane. Seriously, don't trust them, and walk away from this place before you lose your sanity.

This place is only good for people who are looking to make a dollar while job hunting for a better job. This place does not offer anything positive to anyone. Management is a joke and the owner is a bigger joke. I was told they promote within and like to see they’re enployees grow with the company but there are people that have been with this company for over 2 years still in the same position. They do not acknowledge those who do a good job. Management is not qualified at all for they’re roles. Those who prove themselves get overlooked. Do not waste your time thinking you can develop with this company because you can not. The job is very easy anyone can do it but again not worth working here more than 6 months. It’s a filler job to a better opportunity. 

Typical day at work is take around 200 calls a day, half of them are voicemails and dead airs. When you do connect with an agent or broker, expect an immediate rejection and rudeness. 
Management can be lovely but not all managers are nice. 
The actual work place used to be fun but since the company is constantly hiring and firing, the environment has changed drastically and nobody is motivated anymore. 
The hardest part of the job is dealing with all sorts of rude people on the phones.
The most enjoyable part of the job is the breaks you get :)

What is the best part of working at the company?
The co workers and trainers at Smartsetter are very nice and friendly

What is the most stressful part about working at the company?
The most stressful part of working for Smartsetter is trying to find realestate agents to want to have a phone conversation with new brokers.

What is the work environment and culture like at the company?
At Smartsetter you mostly work on your own. Not given much direction.

What is a typical day like for you at the company?
A typical day is making 250 phone calls daily.  Getting lots of rejections and dead air.

The job pays decently and it is work from home. Two very strong bonuses. If you can handle being on the phone all day and speaking to people with varying degrees of attitude, it's a fine job. But of course anyone can get burnt out and this should be considered.

Management has their ups and downs.

- WFH opportunity
- A lot of Incentives ($20 UberEats Voucher on Fridays, they compensate up to $100 of equipment like headset, mouse or keyboard)
- Awesome virtual teams, love the supportive environment
- Flexible schedule (although for part-time it's not as flexible as it should be)
- Company meetings on Tuesdays to ensure that everyone is on the right track
- Response from management can be slow sometimes and they don't give a full answer 
- If you are an appointment setter, you're expected to call non-stop from the start to finish of your shift

Always something new to work on.  
Project focused
Innovative
Fast Paced
The people are amazing!
Tech-Friendly
Every day is different.
Managers are friendly and approachable.   They want to help the team succeed and do better.   I have learned more about math and numbers since working here than any other place in my life.
They genuinely listen when issues arise, and want to get to the bottom of the issues. 

Smart Setter is an amazing place to work! Not only is it a great 9-5 job, but they're very flexible and offer great compensation. I've been working here for less than 3 months and have already received $3 in raises! The free lunch every Friday and gift card incentives are an amazing perk. The company as a whole is very supportive and encouraging and the work itself isn't terribly hard or draining. 

I've been here about a year in a half. I have had a stable job with benefits. This place has been generous with pay and bonuses. There are opportunities to make more. The company is always improving for the better, and also promoting within the company. It is slightly competitive but very attainable. The management team is understanding and flexible. The T.L's are helpful and supportive.  I have enjoy my time here and I'm very comfortable. If you like talking to people and you have a good phone presentation then SmartSetter is for you. 

Top Job Titles	Average salary
Recruiting coordinator 1 salary reported	$45,000 per year
Human resources manager 6 salaries reported	$77,500 per year
Commissioner 5 salaries reported	$74,000 per year
Business development representative 4 salaries reported	$65,000 per year
Call center team lead 3 salaries reported	$45,000 per year

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