assistant restaurant manager

restaurant manager

associate manager

assistant manager

shift manager

Soul Foods Group

A typical day at work felt disorganized, with unclear expectations and minimal support from management. I often found myself picking up the slack without proper recognition or guidance.

I did learn a lot about handling stressful situations independently, but not in a positive way—it was mostly due to poor communication and lack of training.

Management was largely unresponsive to concerns, and there was a noticeable lack of accountability. Favoritism and inconsistent decision-making created an uncomfortable and unfair environment.

The workplace culture was quite toxic. Gossip, internal politics, and lack of teamwork made it difficult to stay motivated. Constructive feedback was rare, and morale was generally low.

The hardest part of the job was dealing with the constant pressure and unrealistic expectations without proper tools or support. It often felt like we were set up to fail.

The most enjoyable part of the job was connecting with a few supportive coworkers who were also trying their best despite the circumstances.

Overall, this experience left a lot to be desired, and I wouldn’t recommend it unless major changes are made.


There's lots of room for advancement! Soul Foods Group has been a company that has provided me with the opportunity to grow my career.  

I enjoy coming to work everyday as I feel valued, respected and an important part of the team. I'm acknowledge and recognized for the work I do and I work with fantastic people that respect my down time and encourages a work life balance. 

Job expectations are manageable. Demands of the job peaks at different times of the year but we work together as a team to complete tasks on time. At times, management could move a little faster when making decisions and communication could be more affective. 

Overall the job is challenging at times and defiantly rewarding. I'm glad I've chosen Soul Foods Group as my employer. 

The company has a toxic culture with favoritism and bias deeply rooted in management. When employees raise concerns or complaints about the work environment, instead of addressing the issues, management tends to blame and punish the complainants—reducing their hours and isolating them. Meanwhile, favored employees, often those who share language or close ties with managers, are protected regardless of performance. This creates an unhealthy, stressful workplace where complaints are discouraged, workloads are unevenly distributed, and pay does not fairly reflect employee contributions. Overall, the culture of silence and retaliation severely harms morale and trust.

This company was great when I joined.  Lots of knowledge, a Leadership and Head Office that cared and listened to the people who worked for them.  Over the years there has been more focus on only achieving absurd targets, and no listening to the challenges that we face towards these targets.

This company expects their employees to work multiple positions that are pretty much hard to do in a busier store, and they don't care that they have customers walk out.

Soul Foods Group offers strong opportunities for career growth, especially for those willing to work hard and take initiative. The company has a clear focus on people development and promotes from within when possible. The work environment is fast-paced and can sometimes feel demanding, especially during peak periods. Leadership is approachable, but communication and consistency across locations could be improved. Overall, a good place to build valuable skills and advance your career if you're motivated and adaptable.

Management is approachable and generally supportive. not always available when you need them.  Sometimes decision-making can be a little slow or not fully explained, but overall it feels like they care about the team. I really enjoy the leaders just not enough time to learn from them.

Management is approachable and genuinely invested in employee success. The training provided is thorough and helps set you up for long-term growth. Career advancement is encouraged, and there are clear opportunities to move forward. The company culture is positive, inclusive, and team-oriented—making it a great place to build a meaningful career.

Bad management, they do not have RGM for their stores, so they do not take any action on them, if they harass any employee.  Minimum wage, no bonus. Short labour more pressure on employees. Employees do not have any rights. They can send you in depression.   Manager Always threat to international people to cut hours or not help in immigration purposes when there experience going on. 

A great work life balance- A very fun environment and lots of tenured employees as a result.  Fantastic culture and people are a number one priority..for both cutomers and employees-would do it all over again....

they will treat you like a dog if you produce good fried chicken. thats all i really have to say and the disgusting kitchen; they did not deep clean, was bacteria central. got told off for trying to make the place more sanitary once. there were no perks to working there but I had a good team with me at times, communication was great at my location

Top Job Titles	Average salary
Assistant restaurant manager 49 salaries reported	$42,034 per year
Restaurant manager 66 salaries reported	$47,395 per year
Associate manager 5 salaries reported	$41,345 per year
Assistant manager 6 salaries reported	$41,552 per year
Shift manager 2 salaries reported	$18.60 per hour

Working at Soul Foods Group: company overview and reviews

Soul Foods Group

Soul Foods Group ratings

Popular jobs at Soul Foods Group

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected