cleaner

préposé au service de soutien personnel

driver companion

support worker

handy man

Spectrum Health Care

I got really unhappy working here Honeslty it made me really miserable constantly getting backlash from the office staff and having no support whatsoever from the team. Nobody really has your back or even knows how to talk to you respectfully from patients to management to coordinators. It’s really truly sad that this is what they treat front line workers like who risk their lives. The pay is not even remotely enough for the things that you will be put through. Please save yourselves and work somewhere else, you will end up miserable working here with no motivation to actually go to work because of a lack of support. When they are making your schedule they don’t even look into the patient to see if they will complain about not wanting a new psw or what time they actually want their service done. So then the client will take it out on the psw multiple times. They schedule visits without giving you any time to travel then complain when you’re late. The office staff does not know how to talk to psw constantly yelling or having an attitude problem, disrespectful and completely inconsiderate of the job and hard work that psw put in and the amount of things that they have to deal with from patients because their company is not satisfying their needs. Not to mention they don’t even train properly they just throw you on the job and expect you to figure it out yourself. This include hoyers lifts , even for excercises it will say to only do it if you are trained but they don’t even provide any training for any of the services that are provided to clients. It’s actually pretty risky on their end to do that. 

The interview process was simple, quick, and easy. During orientation you will be provided with pizza on last day and a good amount of supplies. You are required to pick up supplies from the main office downtown when you run out. The company is unionized, however, the union does not fight to provide its staff with sick days, therefore you will have zero sick days regardless of position, length of service, full or part-time. Spectrum will provide a work cell phone that doesn't allow you to contact any of their clients, you can only view your schedule. If you contact clients you must do so from your personal cell phone at your expense. (Union doesn't fight for working cell phones). You will meet coordinators on the day of orientation, they may or may not provide you with hours. The law states that you must work a minimum of 3 hours. Spectrum coordinators will give you 1- 2 clients to start. In my cause, I waited 1 week after orientation for hours and checked the work phone daily, however I didn't receive any hours and at that point, I returned my unused uniform, supplies, and work phone. Orientation runs weekly, Tuesday/Wednesday therefore, new hires are coming in and there is not enough hours/clients for all the new staff. Managers will discuss your schedule privately in another room and they will appear to be flexible and willing to work with your schedule, but once you have questions or concerns about your schedule they are nowhere to be found. 

 Overall, my experience at this job as a pswwas largely impacted by my interactions with my supervisor, Laverne. Unfortunately, I found Laverne to be a very unpleasant and cold individual to work with. Despite my efforts to build a positive working relationship with her, I often felt unsupported and undervalued as an employee.

Laverne's communication style was often abrasive and critical, which made it difficult for me to feel comfortable approaching her with questions or concerns. When I did seek her guidance, I often felt dismissed or belittled, which left me feeling discouraged and frustrated.

Additionally, I found that Laverne was not very approachable or friendly, which created a tense and uncomfortable work environment. Her lack of warmth and positive feedback made it challenging to feel motivated or engaged in my work.

Despite these challenges, I was able to persevere and remain committed to my role. I was able to develop strong relationships with my coworkers and make valuable contributions to the team. However, I do believe that my experience could have been greatly improved with a more supportive and approachable supervisor.

In conclusion, while I was able to gain valuable experience and skills in my role, my overall job satisfaction was greatly impacted by my interactions with my supervisor Laverne. I would encourage the company to prioritize creating a positive and supportive work environment, with supervisors who are approachable, communicative, and supportive of their employees.



Writing this review it's a mind blowing really unexpected experience I've had at this company all wasent to bad but up on leaving I didnt get a great communication with either manager, coordinator not even to say thanks for your service my phone was ignored my emails as well I dedicated my life on the line for my clients and this company I work through the pandemic leaving my young family behind I wasent treated fairly unpon resigning reason no hours driving from one province to another just not enough   adding clients to your schedule without letting you know when ask no one responce to your answer  in my professional opinion we have to work like a team especially psw is the ones face to face with the  clients so when so we feels it the most ,if there is an erro the office managers  and codintor needs to cooperate in a desent manner  I give my best for the past years and recieve less respect and applause upon leaving the codintor for my department Woodbridge management didnt acknowledged my hard work and reach out to me and helped change my mind so we can still have a clean environment and  great working ethics towards this company no one couldn't have the guths to call very unprofessional status I came with great reputation I sure leaves with one ive build so many great bond with my clients ,especially its heartbreaking when I have to leave them to worried 😭😭😭 

Back in my days, (and I'm talking 20 years ago) I did this job for 1.5 years. The job was more casual than competitive for a position, as in they were looking for people and were not too specific about what they were looking for. I was a new college graduate and gave it a try to build some experience. My rate of pay way back then was 14 dollars. It looks as though not much has changed, nor has it increased with inflation. The work was physically and emotionally stressful. I developed close relationships with clients in palliative care. It really challenged me at the time, but I didn't feel as though I had the option to have it into a full-time career as I was never getting consistent work hours. They did offer benefits if you did have full-time hours, but to be honest I would never get enough because of all the places I had to travel to and the distances they would make me go. (No gas money either and it was my parents car). Anyways, for the experience, it looks good on a resume, and really opens your eyes to things. I just wish that they treated their employees with more respect so that they had better retention. They really need to think about their clients and their workers than their bottom dollar bids for the clients.

During orientation you will hear a lot of good things about what the employer does in regards to giving 15 mins to travel ( as in 1 hour visit plus 15mins to drive to the next client), lots of hours, your coordinators extension # etc.). From the first day of your visits, you don't get 15mins for travel; families complain about not getting 1 full hour of care for their loved ones because you have to incorporate your travel time. The clients are far from each other, sometimes one client to the next is 20mins drive not including traffic, you can't get a hold of your coordinator (even when you call during regular business hours). If you have patient-family concerns good luck reporting and waiting for an update. 

They ask for your home intersection but then send you far distance. Been working for this company since March and nothing has changed. 

They tell you, you won't get back to back time specific clients ( that's not true). Some PSW got into car accidents trying to make the time work. The stress of trying to make clients happy, meet employers expectations can have serious consequences.

If you have a regular full time job and you want extra coins, then by all means join Spectrum Health Care.

Taking responsibility for developing appropriate execution plans
Focusing on the mobilization and demobilization of personnel and core project equipment
Schedules crane, operators and rigging to projects
Process crane requests and enters order into SAP (planning software), Complete daily dispatch report.
Complying with local legislation, internal procedures and guidelines
Achieving optimum resource utilization to execute the work
Ensuring work can be carried out safely and efficiently
Required to be on call on a rotating basis with other dispatchers

WHAT YOU’LL NEED
High school diploma
Completed courses in dispatch, logistics, or planning is an asset
Minimum of 3-5 years managing of a large crane / transportation fleet
Working knowledge of regulations in various districts, provinces and states
Professional level experience with OPS systems and MS Office suite. Basic level experience in HLT equipment and operations
English, fluent proficiency verbal and written
Evidence of experience in a similar role, ideally in any/some of the following sectors: civil engineering, construction, renewables, oil and gas, offshore, ports and mining

I am blessed to have a very supportive Manager in our department who is not so stiff and does not have a "know-it-all" attitude.  He connects with us both in a professional way and takes the time to know each of us as individuals.  We have a cohesive group and we are open about each other's challenges and share responsibilities as a team.  As far as management is concerned, I have always been treated by them with respect. I believe this is the reason why Spectrum has been awarded with Best Management Award among Canadian companies.  I believe this is because of its sincerity in achieving its goals and visions by being compassionate and to be in service to the vulnerable in the community.  We try our very best to help our frontline workers because if they are happy, the clients will be happy.  I enjoy working with Spectrum Healthcare. If you are looking for a good company to work for, in terms of corporate culture and great management team, look no further - Spectrum is the organization for you.

Working for Spectrum for over 5 years I have stayed because of the flexibility. Some days work is completed by 2pm and other days I am doing documentation until midnight. There is high expectation to input UNPAID hours and the hourly rate is not fair in comparison to the jobs demands. Asking for a raise has proven to be unsuccessful because the managements annual reviews continuously undermine the employees performance. We all should have areas that require improvement, after all no one is perfect; however, management uses their performance reviews against you when asking for advancement. Advancing within the company is next to impossible. Management prefers to have employees who feel intimidated and undermined. My manager was lovely - but her colleagues were all bullies. They literally act like snobs. I am good at what I do because I want to be an awesome nurse, but they make it hard to evolve.  

Legally "part-time casual", so do not expect full time hours. Due to the remoteness of the work, it's difficult to feel valued or team-oriented, but a lot of autonomy. Generally short-staffed, so expect to be asked to work on off-days (agreeable coordinators). Accomodating for booking days off; vacations do not seem easy to schedule. HR seemed disconcerting in the handful of interactions I occured/witness, however thorough; PSWs are unionized, and HR is cooperative. Nurse-supervisors could show more sensitivity; actively promotes safety practices, reasonably supportive. Some incentive for further education ($500 reimbursement). Mobile phone provided, and work app is easy to navigate though could be more comprehensive to provide better quality care. 

My personal geography of work was reasonable, and I developed a regular set of clients. Resigned for other prospects because I did not feel like I belonged in the aforementioned culture of staff.

Top Job Titles	Average salary
Cleaner 1 salary reported	$19.00 per hour
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Support worker 1 salary reported	$22.26 per hour
Handy man 10 salaries reported	$19.00 per hour

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