St. Elizabeth Home Health Care

I was hired with St. Elizabeth H.C for a PSW position. They found my resume on Indeed and offered me a position following an "interview". The interview was more of a meet and greet with your supervisor and didn't ask me anything regarding my education, or work experience. 

Prior to starting they sent me a package with all the job details, salary, and record check forms etc. They only provide me 48hrs to get the paperwork done, and the police check completed before starting. 

Upon reading the details of the position I noticed the pay was significantly lower than they originally told me over the phone. The position basically paid minimum wage, the hours are ridiculous ( you only get paid for time with clients at their home, 15-45 minutes each, and not between traveling to clients homes), and if you decide the position isn't a good fit, or they decide to let you go within a year of being hired you are obligated to pay back your training costs. 

I completed the orientation (which was actually enjoyable), where other people also stated the pay is approximately $4 less an hour as promised over the phone. When asked about the pay difference to the supervisor she advised us that head office often mistakes the salary and that training was only 14/hr for two weeks, and the actual wage is $15/hr. 

They then gave us work cellphones and tablets which again, we are financially responsible for if they are lost, stolen or damaged. 

As the orientation ended I decided to speak to management on the side and advised her that I don't think this position is a good fit for me and returned the mobile devices. I just knew in my gut that this organization was not a good fit for me. I found the entire process extremely frustrating and unprofessional.

What is the best part of working at the company?
The best part of working at a company is different for each person, but common aspects often include a positive company culture, opportunities for growth and development, meaningful work, supportive colleagues, competitive advantages, and the support of supervisors and planners.

What is the most stressful part about working at the company?
The most stressful part about working as a Personal Support Worker (PSW) can include handling emotionally challenging situations, providing care for individuals with complex needs, managing time constraints, and dealing with physical and mental strain associated with caregiving tasks.

What is the work environment and culture like at the company?
In general, the work environment and culture in healthcare companies often prioritize teamwork, compassion, and a dedication to patient care. There's usually a fast-paced atmosphere with an emphasis on collaboration among healthcare professionals to provide quality service. 

What is a typical day like for you at the company?
As a Personal Support Worker (PSW) at our company, a typical day may include assisting clients with activities of daily living such as bathing, dressing, providing companionship, administering medication as needed, assisting with meal preparation and feeding,  And it probably is.  Housekeeping style tasks may also require you to communicate with health care professionals and document client care activities.  Flexibility and empathy are key attributes for this role.

You have to do your updates for ccac on time or you will lose your hard earn bonuses alot of stressing this job.   You have to fill out the ccac report on the road when ever you can fit it into your day or you won't be be paid for your wonderful report that you have updated on some patientonthe fly or you have to write everything down to tell ccac who basically pays for this service

Report.orders have to be done so that you receive supplies to do your job within reason.    I ended up having a stroke due to the stress's in my job thankfully I had my stroke while I was at home you are unable to order supplies for your patients more than 2weeks at a time

Good place to work, my manager  is always easy to get ahold of, listens to you and always trys to work with you if you have a problem with something. Downfall is the travelling, especially with the gas prices these days, and the office staff can be unorganized and don't know the area that you're working so they send you all over the place. I very much enjoy visiting and helping all of my clients, they are always so nice and appreciative of my service. Overall, I have enjoyed my time at St. Elizabeth. 

Pros: benefits are mediocre at best; hopefully, your spouse has better. Training is available, but NO FOLLOW UP; unfortunate.

Cons: low pay, split shifts, never ending on-call shifts, management is colder than a freezer in antarctica, overwhelming internal bickering between staff, endless driving around the region, essays from the office regarding company protocol if a box wasn't properly checked off.

This place is iffy, you have to be on top
Of your game and MAKE sure you document everything and show your location because they will call you out even if you went, management is all over the place, not organized. Pay is terrible. Waited so long just to get full time and realized the hours aren’t full time every day anyways.. you don’t get compensation for the people cancelling. 

I was happily working for the private pay side under the St.Eliz label. In early 2017 they merge the private and CCAC sides. I went from 30 hours a week to nothing overnight. The in office staff for the private side were all let go and the other side already had their favourite psws. 
Recently I learned they will not accommodate for anyone not vaxed for religious reasons.

What is the best part of working at the company?
The clients and being able to help them in anyway I can 

What is the most stressful part about working at the company?
Scheduling -Not enough time per visit to do a proper thorough job

What is the work environment and culture like at the company?
I think it was a tense situation

What is a typical day like for you at the company?
Rushed at times, not enough time. Visits to close together with no travel time included between clients

on a typical day I see between 3-12 clients depending on the needs. The hardest part is when a client dies, the best part is watching a client regain some skills or abilities that allow them to enjoy a better quality of life.

Good benefits but you pay for them. Bad scheduleing no time to take a breath very stressful. Good coworkers. Very stressful. Lot of mistakes with hours that make clients angry. Some psws are not compassionate and shouldn't be in the job and you'll hear about it constantly 

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