StepChange Debt Charity

There's a lot of good things about the Halifax office like great staff & health care plus no weekend work, unfortunately as the Leeds & other debt advice offices stream line they are just basically dumping work on the Halifax office & not offering any further pay, other departments in stepchange talk to customer service agents like dirt as do an increasing amount of the clients, and the polices they have are out dated especially when it it comes to protecting there own employees from clients that think they can talk you like dirt even though it's a free service. also cost £80 p/m parking that they have no intention of helping with, and finally no further job prospects other than client support ( who actually get treated better in the same office)

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