driver

sales associate

heavy equipment mechanic

laborer

service technician

Stephensons Rental Services

During my time with the company, I had the opportunity to work alongside some incredibly hardworking and dedicated frontline staff. The fast-paced environment offered valuable experience, but there were ongoing challenges that made it difficult to stay engaged long-term. While the company promotes strong core values, they were not consistently reflected in day-to-day operations. Leadership often overlooked behaviors that negatively impacted morale, and there was a noticeable focus on financial performance over employee well-being. The benefits package was also among the least competitive I’ve encountered in the industry. Overall, there’s significant room for improvement in leadership accountability, cultural alignment, and employee support.

Stephenson's is a great, family oriented Canadian company that has a amazing group of people. It is a company that encourages a healthy, team oriented work environment. The opportunity to learn and grow is available throughout the company. Management shows they genuinely care about their employees. There is a good work/life balance. It is a great place to build a career and retire. A day at work is very busy and if you plot out what you would like to do in a day, you may not necessarily complete the intended due to many tasks that may come up but there is surely opportunity to learn each day and to have fun along the way.

It overall is not a bad place to work but the conditions at other local rental companies are much better. There is a bit of disregard towards the Stephensons employees who work in Lowes and it does cause some resentment and separation in the company. There is high turnover and a lack of accountability which can be frustrating for staff who are actively trying to improve or succeed. The company has quite a bit of management in comparison to staff working in the stores but a lot of them seem to be out of touch with the opinions of staff and what is taking place in the stores on a day to day basis. 

So, I started a year ago. Since I started I've learned so much with so much more to learn still. My favorite thing is having a pulse on all the construction projects around the city. There is a lot of work, but you will get back what you put into it. Management, the people and the culture are great. The company is open about their goals and how they want to accomplish them.  The company continues to grow exponentially year over year. I've tried to convince some friends to come work here. I'm extremely happy with this opportunity I've been given here.

The employees was the best part going to work everyday, Fun, Helpful, Everybody got along so good in the work place, It really was the best part working here, Bosses and the manager at this location is horrible, Bosses throw you under the bus any chance they get, They didnt care that the manager was putting some of the drivers in danger making them drive an unsafe truck, Work allday unloading and loading trucks for horrible pay, And then when you take a water break, or sit for 5 mins the manager would give you a hard time. At the end of the day, Bosses/Manager only care about making $ and not their employees.

Stephenson's was never the career I thought I'd be in, but if you're willing to put in the effort you have lots of opportunity to grow. Management is willing to work with you to figure out where you excel and encourages you to grow. My current manager inspires all of us to work harder every day and reviews our progress quarterly. Every day we are praised for the hard work we do and I have never felt underappreciated. 

This is NOT a job for you if you're easily offended as customers are in the construction industry & sometimes are a little rude and pushy. But if you're not afraid to work hard, you will succeed here.

What is the best part of working at the company?
For the most part a monday to friday 7- 4 operation.

What is the most stressful part about working at the company?
No communication, under staffed, profit is the priority. 

What is the work environment and culture like at the company?
Toxic, knowledge, experience and work ethic are not the priority. They want compliance and blind obedience.

What is a typical day like for you at the company?
Busy and hectic. As a driver my day was non stop often  working thru breaks and racing through the entire day

Very fast pace workplace, due to under staffing. No training provided and very little guidance to new employees.

Pay doesn't match the workload and responsibility.

Low morale and high staff turn over creates a poor work environment. 

Supplied company benefits are the worst I've ever had, no health spending account, just $200 every two years for glasses, receipts have to be sent in for every claim etc.

You are better of working for another rental company, a lot of staff ends up leaving for the competition.

I can only recommend applying here if you're truly in need of a job. There's a significant disconnect between management, and the organization lacks clear structure or logic. The company is bogged down by unnecessary red tape.

Employee turnover is high, and the work environment often feels like high school drama. That said, there were some great colleagues, but overall, I wouldn’t feel comfortable recommending this place to anyone I know.

I have been with the company for almost a decade. After switching to various locations, I can confirm most stores are the same. Arrogant management that doesn't listen to your concerns (they are always right) and unpaid raises even after being promised. Not to mention I paid for some safety products which were needed and normally provided (which were apparently out of stock) even though I went out and bought them myself. They still haven't paid me back. Go with another rental company unless you want to be another number to Stephensons (they also pay more).  

Top Job Titles	Average salary
Driver 39 salaries reported	$26.17 per hour
Sales associate 15 salaries reported	$24.53 per hour
Heavy equipment mechanic 21 salaries reported	$35.55 per hour
Laborer 11 salaries reported	$21.41 per hour
Service technician 9 salaries reported	$22.78 per hour

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