assistant store manager

adjoint de magasin

3ième clé

store manager

retail assistant store manager

Sukoshi Mart

It has the highest turnover rate of any places I've ever worked at and it will slowly suck the life out of you until you have no hopes left. No one received any proper training at all so good luck if you know nothing about the products they carry. Management likes to play favourites and make empty promises. Unless you are THE favourite and appeal to them, you'll probably never get promoted no matter how good you are at your job. This is awful in two-fold because not only is it unfair but once promoted, they'll prod you for information and twist your words before reporting back to management. 

Instead of promoting qualified and competent employees internally, they'd much rather hire someone severely under-qualified and does nothing but walk around aimlessly, create more work and gossips. You can't trust anyone from the management team. If they're nice to you, they probably want something from you--usually, it's because they are trying to get private/personal information about other employees. They also don't trust you (to do anything right) so don't worry, it goes both ways. 

There is a lot of passive aggressiveness and a sense of elitism from the management team. You'll be talked down to a lot and scrutinized over every little thing. If your personal life is preventing you from being of use to them (i.e. health issues/concerns), you'll receive some kind of petty backlash or the silent treatment. Oh, it is also apparently your fault that they don't hire enough employees to cover shifts. 

Payroll is almost never on time, sometimes not accurate, and on a few occasion, you won't even receive it unless you ask. If you're still unsure about whether or not you should work here, just think about how they have been urgently hiring for 4 months straight. 

Sukoshi Mart seems like a really nice place to work until you actually become an employee there. The hours are extremely long, and you are required to do more than your job entails. There is a lot of favouritism in the workplace- specifically made to those who accept management's bad flaws in order to get on their good side and in hopes for promotion.

They schedule you on days that you request off and if you bring it up, they will leave it to you to figure it out from there even if they are at fault. If you can't take a shift from someone else, they make you feel bad for not being able to do so.

I found that management expected a lot from their workers with minimal training and would stress "maximum efficiency" when working, although they wouldn't communicate exactly what they want to be done.

The payroll is consistently changed without notice, and if you have bills to pay- you'll have to dip into your savings because you won't always be paid on time. 

Management consistently invades workers privacy by lurking their personal instagram accounts, and watching their social media online even though the workers have not told management what their social media profiles are- complete invasion of privacy and feels very unethical.

The other sales staff are pretty friendly but most have left due to poor management and communication. 

I would suggest to apply elsewhere unless you are in desperate need of a job. 

I initially approached working at Sukoshi with great enthusiasm, but it turned out to be an incredibly disappointing experience, ranking as the worst in my career thus far. The management at this company is shockingly poor and lacks professionalism. Rather than providing proper guidance, they resort to yelling and punishment for any mistakes made.

While the fellow employees are a somewhat positive aspect of working here, it is overshadowed by many of them being stuck-up or displaying passive-aggressive behavior.

The expectations placed on employees are unreasonably high considering the compensation received, leading to excessive workload. Despite the products being significantly overpriced, you are still expected to meet sales targets.

There have been instances of theft, and the company offers no meaningful compensation. Additionally, there are no secure storage options such as lockers provided, leaving your belongings vulnerable with inadequate security measures in place.

If you are seeking full-time employment, it is advisable to look elsewhere, as Sukoshi fails to provide consistent hours and instead assigns random shifts and workdays.

Furthermore, there is a noticeable disparity in pay among employees in the same position, indicating clear favoritism within the organization.

Although, Sukoshi is a small company and is still growing....The upper management still lacks its professionalism, communication and management in general. 

Your shifts typically begins with not knowing what to expect from management each day due to their lack of communication. The managment show a strong sense of favouritism between staff. You can easily tell who they favourite based on the coworker who tells you exactly what to do instead of them telling you what to do. Shifts consists of long hours that go by extremely slow and feeling debilitated after your shift; but coworkers help account for that. There's no job advancement nor job security. They'll fire you if they do not like you. 

One pro about this job is that you get as much free snacks after they have been expired. 

They will also expect you to do more than what is listed in the job title. 
Pay is never on time. If you have bills to pay, make sure you have extra savings to pay for them. 

One of my worst job experience, there is no training or guidance. Management is biased and does things based on favouritism. 

On your days off they ask you if you can work a shift and if you refuse they are very passive-aggressive to you during your next shift. 

You always feel on edge in this job, the work they expect for this type of job is a lot more than they are paying you. lots of over time work and full 9 - 10 hour shifts, 4-5 times a week. Despite being full time you have no benefits. 

There is a pay inequality within the workplace too despite doing the same job and starting in the company the same time. 

The pay cycle keeps changing, you never know if you are going to get paid in 2 weeks or 3 weeks, it changes the day you're expected to get paid too so you have no prior knowledge and are not able to prepare if you have bills to pay. This is a consistent problem in the workplace, one time went without pay for an entire month. 

I worked at both the Play Line Friends and BTS: Space of BTS pop-ups in the city. The managers are very on top with what is happening within the store and employees and are actually caring of the sales associates and cashiers and it didn’t feel like there was a difference between each roles. We were all treated fairly and with kindness. 

There were days where it was indeed slow and shifts were cut or shortened but I wouldn’t really blame the managers for doing so as our area of the mall wasn’t really the most ideal location for both of our pop-ups. They still try their best to find other ways to give us work or shifts when it’s another slow week or slow day. Fellow employees were also helpful and nice to work with. 

Regardless if you were a BTS fan or even a K-Pop fan, this is a great place to work at as the employees and managers really do make the work experience and ambience much better in my opinion. 

I had the opportunity to interview with Sukoshi Mart in late July 2023 and subsequently worked from early August to early January 2024 at the Calgary Linefriends and BTS Pop-up stores. My experience encompassed the entire lifecycle of the store, from the initial set-up and opening to the bustling daily operations, and finally, the closing process. The job was easy to get the hang of, thanks to the straightforward tasks and the incredibly supportive team. Colleagues were always friendly and collaborative, making for a great work environment. Management was exceptionally kind and always attentive to our well-being, ensuring a positive workplace atmosphere. Overall, my tenure at Sukoshi Mart was a highly positive experience, and I would recommend it to anyone looking for a fulfilling retail position.

The company is very small and very new. Meaning there is a lack of structure. Everyday is different, employees are expected to follow new “standards” without notice. Management hires cheap labour such as movers and delivery people who make the employees do their job. 

Favouritism is rampant. There is a lack of accountability and communication between upper management. This leads to a lot of issues between management and the employees because employees are told different things from different managers.

Lots of unprofessional behaviour and conduct on the upper management end as well. i.e, talking about other employees, placing blame on literally anyone else but themselves; lack of confrontation (when needed). 

Best part of working there was the coworkers, everyone got along and bonded over our hardships at SUKOSHI. 

Had a horrible experience working there. 
- Before working there, I never expect a fast pace store that sells small items that are often 50 dollars and less each to be commission based, that means they rely their sales based on your upselling not their choice of products which is unreasonable for the nature of this store.
- Managers will always watch you working. It is so intense that I got anxiety if I was not talking to customers or show her I was making an effort when I was working. It is really stressful. They always judge you silently as well. I had a talk with one of the managers and she was really rude with her tone, I was not comfortable.
- No training at all. Figure everything out by yourself. 
- Expect them to fire you anytime with any reason or no reason. If you are looking for a full time job or expect this job to make a living, do not work here.
The only good part about this job is friendly and nice coworkers. Everyone is cool and fun.

Although the company is growing rapidly. They still lack basic knowledge on how to run a business. 

-Staff are expected to work above pay grade
-Employee morale is depleted early on
-Management and logistics is heavily unorganized. i.e (Constant changing of paydays)
-Unprofessional behaviour; made even worse through managements blatant favouritism for select employees
-Invasion of privacy from management
-Promotions/advancements are a result of high turnover rate, not performance.
-Work days feel long
-Inconsistent scheduling
-Understaffed (two person job is normally done by one person)
-Cash registers are overly complicated. Not all items have barcodes. Many items have to be manually searched up by name. Company refuses to fix this long and on going issue

A few pros were. A decent staff discount and generally friendly coworkers.



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