retail sales associate

store manager

sales associate

beauty sales associate

journalier d'entrepôt

Summit Salon Services

I was lucky enough to be brought into Summit under special circumstances due to being over qualified for the CSR position. After the CEO was consulted, it was agreed upon that I would start in Customer Service with a starting wage and if my performance matched my experience & skills that I had mentioned I had; I would be receiving a raise after 3 months. Not only did that occur; but I didn't even have to ask or bring it up. 
Throughout the first few months I was continuously met with to discuss how I was finding the company & position to ensure I was happy and felt supported.  
I used to think that at my previous job (another Calgary, Family owned Hair & Beauty Distributor), that they had my best interest at heart and truly cared about me but in the end I was just another "number/worker". 
At Summit, I am continually shown without a doubt that I am appreciated, supported and that my option and ideas matter!
After being in the CSR department for 6+ months, a new role was created to help my skillset grow and thrive while helping the company with Education Coordination with manufacturers, customers and Summit Team. This was discussed at my interview initially, but not only came to fruition; its exceeded expectations and continues to!
I've shared multiple ideas, goals, dreams and thoughts I have for the role with management and they've been met with open ears and willingness to understand & support or specific questions or concerns brought foreword that I have been able to discuss. Summit not only feels like work, but family where your input matters, is listened to and always considered.
Management truly wants what's best not only for the company, but for you as a individual; both professionally and personally. I will definitely be a "lifer" with this company!

Working at Summit was similar to many entry-level roles: the compensation was low while expectations remained consistently high. There was also very limited opportunity for growth or long-term development. The pace of work was often very slow, which made the job feel repetitive and, at times, quite boring. Additionally, the company’s operations often felt disorganized, with unstructured training and unclear expectations, which made it difficult to feel fully supported.

While the organization promotes itself as inclusive, my experience did not reflect that. There were instances of discrimination and a noticeable lack of representation, which contributed to an environment that didn’t always feel equitable or welcoming. The workplace culture also involved significantly more interpersonal conflict and drama than I had ever encountered in a professional setting.

Overall, it can be a suitable short-term job, but it may not be ideal for anyone seeking structure, growth, meaningful development, or a more engaging work environment. I’m grateful for what I learned, but ultimately I’m glad to have moved on.

The admin for the interview process will try to paint a picture that this is a fun, trendy, and layed back company that has the "We are like a family vibe", when in reality its just like any other Beauty industry company where if you're not in the "click" you will be treated horribly. 
Training will be held at the head office location at first. In my experience I would be there for 6-8 hour shifts with maybe an hour of in depth training for the whole day so the training could greatly be improved. 
Coming from experience at this company doing your job and following the rules won't save you as once a manager at you're location decides they don't like you they will lie about you to get you fired. Your best bet is to just do your job and not get to personable with co-workers. There is a reason why this company always has a job posting and its because of the high turn out rate of people being fake fired, or people quitting once they realize what kind of company this is when they see passed the viel of "we are like a family".  Please do yourself a favor and try to find employment somewhere else. 


A typical workday for an outside sales representative is fairly flexible based on the needs and requirements of the territory. I learned very quickly who to trust and who not to trust within this organization. Nepotism is a common thread. The CEO hired his entire friend group from high school and family members. It’s very “clicky” and head office has a “mean girl” vibe. Being a small family owned company the owner and leadership team is resistant to change and incapable of taking feedback seriously. Workplace culture was very poor. Due to lack of organization and caring for his people, the CEO sets the tone and inevitably trickles down through leadership to the employees. It’s impossible to get promoted into a leadership role if you are female. The hardest part of my job was constantly following up with the CEO and controller to get paid out on bonuses owed. The best part of my job were the amazing brands I had the privilege of representing. 

I worked in the boutique part of Summit. This place has a great vibe and culture beyond the products. This place has potential but unfortunately you won’t be able to get past the boutique lead.  Management is very poor.  You will never know what kind of mood they will be in.   It doesn’t matter how hard you work, they will find a way to make you feel bad about your work ethics. On the bright side of things they have a great benefit package, contests and a fun party every year for staff. A lot of education and knowledge. The biggest flaw is the regional boutique manager. I wish I had a better experience because I loved this job if not for that reason. 

Summit was an okay place to work, warehouse wise.
The manager was easy going, but stern when she needed to be. 
The trainer was very good and most of the staff were frienidly. You could ask ANYONE for help and you’d get it.
Product wasn’t heavy, mostly small items under 5lbs. Heaviest thing would be a case of 4 gallon jugs, around 50lbs. You could listen to your own music, but they had music playing anyway. Wear comply shoes, as there is ALOT of walking. Steel toes not required.
I just couldn’t accommodate the hours anymore.

What is the best part of working at the company?
Nothing if your a cute young girl

What is the most stressful part about working at the company?
People not working and nothing being done about it.

What is the work environment and culture like at the company?
Clicky not fair treatment it just sucks bad

What is a typical day like for you at the company?
Wondering who’s going to do there job today

I worked here for a little over a month and the time I was there I felt as if the workload was continuously falling all on me. They did not train me fully, as there was things I was unsure about almost every shift I worked and was asking for help multiple times. I would not recommend working for this places. Was not worth the stress for the amount they pay. 

Toxic when dealing with head office they say everyone in the company is supposed to be nice but no one at head office had to.follow that guideline. No proper training,  rules are constantly changing with no notice.  Head office plays favorites and those also constantly change. They say one thing but always mean another, they set you up for failure. 

Easy going place. The product you work with everyday is typically picked in small quantities. Therefore the product ends up being fairly light. Heaviest you can expect to lift is 40lbs, but that isn't often.

Perks of the job is your access to the items sold. Great coworkers. Friendly environment. Every stat off.

Top Job Titles	Average salary
Retail sales associate 23 salaries reported	$17.04 per hour
Store manager 5 salaries reported	$19.20 per hour
Sales associate 1 salary reported	$17.00 per hour
Beauty sales associate 2 salaries reported	$18.00 per hour
Journalier d'entrepôt 1 salary reported	$15.00 per hour

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