mydentist (UK)

There is a very thorough induction programme which is particularly helpful if you are new to dentistry. You are also paired with a mentor and spend the first month in their practice learning from them. There is a large support centre staff who are always available to help with any questions you may have too.
The working week is very busy and varied, it really is the case that no 2 days are the same. You get a good work life balance - the job doesn't take over and encroach into your personal time.
Overall an interesting and supportive place to work.

I have worked for the company for 11 years and started as a trainee nurse, I am now a dual site manager and I love my Job. The company has really helped me to develop and continues to do this through working very closely with my area manager. I work in Cornwall and transferred from Yorkshire over 4 years ago. This was by far the best decision of my life. This is not the easiest job in the world but the staff and the company help, I enjoy helping the patient have a fantastic journey from walking in the door to leaving.

I’ve worked for my dentist for 3 years and been Manager for 2 years . There is a huge amount of support from head office. There can be frustrations when certain jobs take a while to fix however the company recognises this and is always trying to improve. I feel listened to and appreciated and I can honestly say there has never been a dull moment and I love the people i work with . Plenty of job satisfaction comes with this role and the support to help you progress is fantastic .

This job is stressful.. as a Receptionist we are expected to work our buts off selling products aswell as booking appointments perfectly for the dentist whilst all the time making sure the pt is happy or they will complain and you get a warning either from ur manager or higher up even tho they won't ask you for your side of the story. The dentists(when u have one) will moan at you for every booked appt even if its what they asked for. Career progression is non existent. If u need steady income its fine.

Great few years with mydentist. Fully supported in practice by my wonderful team. Can’t thank them enough especially during the pandemic and how they all pulled together always with smiles on their faces. You hear a lot of bad stories about the company but you always will get a divided opinion due to the large scale but for me it was everything I needed to do a great job and didn’t feel like a corp most of the time. They have changed and got a lot of things right! I do recommend working here.

I started as a receptionist 7 years ago and moved onto supporting the Pm. I then progressed to the Pm role. I have had the opportunity to work at different practices experiencing different challenges. I really enjoy my role, I feel we have a great support network within our area among  the practice managers but also the support from various departments in head office. We have regular training and are well informed of all updates for our practices.

I have worked in this company  since we were acquired 13 years ago, working my way up from Dental Nurse to PM. I have experienced lots of changes good and bad. I feel that the current leadership team is the strongest that I have encountered over the years. I do think however that you will have a different experience based on location. I am very lucky as I have a very supportive team both in my own practice and in my area and feel very happy in my job role.

Worst company ever
Give you no time to see patients, have to see dangerously high levels of clients (60+ per day), then has the ordacity to complain that your notes aren’t up to scratch. Over bearing, bullying management style, every single last letter is investigated against you all the time. Things are escalated so quick and aggressively. Management is appalling - they can’t get anyone with dental experience.

This is a really good company to work for if you want to progress. Helpful team members, lots of training provided. I have not had 1 day in 3 years that I haven't wanted to go to work.

Good benefits and holiday allowances. Great learning opportunities on offer  and team really supportive. Health and safety good and practice always spotlessly clean so creates nice working environment for us and good for patients 

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