About CMHA
The Canadian Mental Health Association, Aberta North East Region (CMHA Wood Buffalo), has been dedicated to educating, promoting, and advocating for mental health since 1994. Through meaningful partnerships with individuals, communities, and support agencies, CMHA Wood Buffalo works to enhance access to mental health supports and promote recovery, inclusion, and community integration. CMHA Wood Buffalo serves a broad and diverse population, recognizing that mental health and substance use challenges can affect anyone—regardless of age, culture, gender, ability, or socioeconomic status. Our programs and services are open to all individuals seeking support, and we are committed to providing equitable, non-discriminatory access to support for every member of our community.
The Position
The Community Supports Coordinator provides individualized, person-centred support and system navigation for individuals experiencing mental health and substance use challenges, as well as their families and caregivers. Working from a recovery-oriented approach, the Coordinator connects individuals with community resources, mental health services, and other supports, helping to reduce barriers, promote community inclusion, and empower people to achieve their wellness and recovery goals through compassionate guidance, advocacy, and collaboration.
Position Responsibilities
The Community Supports Coordinator is responsible for providing compassionate, person-centred support to individuals experiencing mental health and substance use challenges. Key responsibilities include:
· Provide individualized system navigation, advocacy, and peer support to individuals, families, and caregivers.
· Assist individuals with applications and appeals for financial assistance and other income support programs.
· Connect individuals with affordable or no-cost counselling, therapy, recovery, education, employment, and other community support services.
· Support individuals in accessing affordable housing, housing subsidies, and navigating landlord-tenant concerns.
· Maintain an active caseload, ensuring accurate client documentation, statistics, and confidential records.
· Build and maintain knowledge of community resources to support community integration, independence, and recovery.
· Promote CMHA Wood Buffalo programs and services within the community.
· Prepare required reports, including funder reporting and program statistics.
· Participate in ongoing professional development, training, and community collaboration opportunities.
· Perform other related duties as required to support programs, organizational objectives, and fundraising.
Qualifications and Experience
· A recognized diploma or undergraduate degree in human services area or equivalent experience
· Clear CRIM Check is required
· Previous work experience within the mental health field
· Highly developed communication, interpersonal, and organizational skills an asset. Strong facilitation skills as well excellent written and organizational skills
· Strong knowledge of community resources
· Self-motivation and initiative are a must; strong decision making and problem solving skills
· Advanced knowledge of MS office programs (word, excel, PowerPoint, outlook)
· Effective written and verbal communications skills
Pay: From $29.00 per hour
Benefits:
- Company pension
- Dental care
Work Location: In person
