Job Summary
Lincoln Inn Fredericton is seeking a friendly, organized, and proactive Front Desk Agent to join our team. In this vital role, you will be the first point of contact for our customers and visitors, ensuring a smooth and welcoming experience. Your enthusiasm and attention to detail will help uphold our reputation for outstanding service while managing administrative tasks efficiently.
Duties and Responsibilities
- Greet guests with smile and answer their questions as required.
- Check in/check out guests in a friendly and professional manner ensuring accuracy of all information/billing
- Compute bills and collect payments from guests
- Observe and report any security or other issues to the Manager
- Count and verify cash, shift activity, keys and gift certificates
- Clean and tidy front desk area and lobby
- Clean Breakfast room
- Set up breakfast room supplies for next day
- Consistent, professional and positive attitude and actions when communicating with guests and associates
- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures
Work conditions and physical capabilities
- should be able to work in a Fast-paced environment
- Work under pressure
- Give Attention to detail
- Combination of sitting, standing and walking
- Must be available on required evenings (minimum 4 days a week)
Required skills and abilities
- High school graduate or equivalent
- previous customer service experience (hotel experience preferred)
- Excellent written and verbal communication
- Bilingual (preferred not necessary)
- Available to work any day of the week including weekends, holidays and evening shifts.
- Strong computer skills
- Reliable
- Hours of work will be from 7pm to 11pm-minimum 4 shifts a week
Join us to be the friendly face that keeps our operations running smoothly! Your enthusiasm for delivering excellent customer service combined with your organizational skills will make a real difference in our team’s success. We appreciate all the applications for the position however candidates that are currently in New Brunswick and are legally eligible to work in Canada will be considered.
Pay: From $15.90 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Work Location: In person
