Front Office Administrative Assistant is responsible for providing administrative and clerical support to ensure the efficient operation of the front office. This role serves as the first point of contact for visitors, clients, and staff, maintaining a professional and welcoming environment while managing daily office functions.
Reception and Customer Service
- Greet and assist visitors, clients, and vendors in a professional manner.
- Answer, screen, and direct incoming phone calls.
- Respond to general inquiries via phone, email, and in person.
- Maintain a positive and professional office atmosphere.
Administrative Support/Basic Data Entry
- Prepare, format, and distribute correspondence, reports, and other documents.
- Maintain filing systems, both electronic and paper-based.
- Monitor and report low office supplies as needed.
- Maintain organized and tidy reception and office areas.
- Coordinate office equipment maintenance and service requests.
- Support office procedures and administrative systems.
- Enter and update information in company databases and software systems.
- Maintain accurate employee information.
- Assist with document management and records retention.
- Assist with company events and administrative projects.
- Track and reconcile haul data when required.
Qualifications
- High school diploma or equivalent required.
- Postsecondary education in Office Administration or a related field is an asset.
- Previous administrative, receptionist, or customer service experience preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is a requirement.
- Experience with office equipment and administrative software.
Skills and Competencies
- Excellent English verbal and written communication skills.
- Strong organizational and time-management abilities.
- Professional telephone and customer service etiquette.
- Attention to detail and accuracy.
- Ability to multitask and prioritize responsibilities.
- Strong problem-solving skills.
- Ability to maintain confidentiality.
- Team-oriented with a positive attitude.
Working Conditions
- Primarily industrial office-based environment.
- Regular business hours 8 - 4 Monday to Friday
- Frequent interaction with employees, clients, and external stakeholders.
Pay: From $20.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
