Job Title: Food and Beverage Clerk
Department: Concessions - Food & Beverage
Reports to: Food & Beverage Manager
ABOUT SWSE:
Sudbury Wolves Sports & Entertainment (SWSE) is a vibrant, innovative organization that boasts a wide array of thrilling entities. This includes the Sudbury Wolves Hockey Club, Sudbury Five Basketball Club, Sudbury Spartans Football Club, Sudbury Cyclones Soccer Club, Greater Sports Branded Apparel Company, SW Food & Beverage, and SWSE Media. Our mission is rooted in bringing world-class sports and entertainment events to the Greater Sudbury region. We pride ourselves on providing unforgettable experiences for our fans and the community.
As a part of the SWSE team, you'll have the opportunity to thrive in a fast-paced, exciting environment. SWSE consists of innovative and dedicated team members ready to take the best entertainment brands in the city to the next level. Be part of the excitement—apply now and help us elevate the fan experience.
Job Summary:
The Food and Beverage Clerk is responsible for providing exceptional customer service while preparing and serving food and beverages to patrons during events at the Sudbury Arena. This event-based position supports all aspects of concession operations, including food preparation, point-of-sale transactions, inventory, and maintaining a clean and safe work environment. Food and Beverage Clerks work in a fast-paced setting to help ensure a positive guest experience before, during, and after events.
Key Responsibilities:
The primary role of this position serves food and beverages to all patrons at any event at the Sudbury Arena.
- Prepare food and beverage service areas prior to events, including food preparation and workstation setup.
- Provide prompt, friendly, and efficient customer service while serving food and beverages to patrons.
- Operate a point-of-sale (POS) system and accurately process electronic card payments.
- Conduct opening and closing inventory counts for concession locations.
- Set up and tear down concession kiosks before and after events.
- Maintain a clean and sanitary work environment by cleaning workstations, equipment, utensils, service ware, floors, and facilities, and disposing of waste appropriately.
- Where assigned, serve alcoholic beverages in accordance with Smart Serve certification requirements and all applicable legislation.
- Where assigned, monitor for underage or intoxicated patrons and promptly notify management of any concerns.
- Provide guidance and training to other employees performing related work, as required.
- Perform other duties as assigned to support concession and event operations.
Required Qualifications:
- Smart Serve Certification is required for employees assigned to locations where alcohol is served.
- Food Handler Certification is required.
- Previous experience in food service, concessions, hospitality, or customer service is considered an asset.
- Strong customer service and interpersonal skills with the ability to communicate effectively with patrons and team members.
- Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
- Ability to remain calm and provide excellent service while working under pressure.
- Reliable, dependable, and able to maintain a high standard of professionalism and integrity.
- Flexible availability to work evenings, weekends, and holidays based on the event schedule.
- Willingness to learn and follow all food safety, health and safety, and organizational policies and procedures.
Working Conditions
- This is a casual, event-based position. Hours of work are scheduled based on operational requirements and the event calendar. Hours and shifts are not guaranteed.
- Work is performed in concession stands, kiosks, and other food service areas within the arena during sporting events, concerts, and other special events.
- Requires prolonged standing and walking for the duration of scheduled shifts.
- Frequent lifting, carrying, pushing, and pulling of supplies and equipment up to 25 lbs.
- Frequent bending, reaching, twisting, and repetitive hand movements while preparing and serving food and beverages.
- Ability to work efficiently in a fast-paced, high-volume environment with frequent interruptions and changing priorities.
- Exposure to varying temperatures, including hot food preparation equipment and refrigerated or freezer storage areas.
- Exposure to cleaning products and chemicals used in accordance with workplace safety procedures.
- Required to wear the prescribed uniform and any required personal protective equipment (PPE).
- Must comply with all food safety, occupational health and safety, and responsible service policies and procedures.
Job Status: Casual Event Based (Part-Time)
Job Location: Sudbury, Ontario
Compensation: Student Minimum Wage to Minimum Wage (based on age and eligibility under Ontario employment standards)
Application Deadline: 08/09/2026
This posting is for an existing vacancy.
Applications will be accepted until August 9th, 2026.
We thank all applicants for their interest in joining our team. Please note that we will be actively reviewing applications and scheduling interviews throughout the posting period, so early applications are encouraged. Only those selected to move forward in the hiring process will be contacted.
Automated tools, including artificial intelligence (AI), may be used to assist in screening, assessing, or selecting applicants for this position.
Equal Opportunity Employer
We are committed to providing an inclusive and accessible work environment. We welcome applications from all qualified individuals and will accommodate candidates in accordance with applicable laws, including the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation is available upon request throughout the recruitment process.
Job Types: Part-time, Seasonal
Pay: $16.60-$17.60 per hour
Application question(s):
- Are you passionate and interested to work in the Sports and Entertainment industry? If so, please express why.
- How did you hear about this position?
Licence/Certification:
- Smart Serve (preferred)
- Food Handler Certification (preferred)
Location:
- Greater Sudbury, ON (preferred)
Work Location: In person
