Summary
We are seeking an enthusiastic, reliable, and experienced Barista/Manager to lead daily café operations while delivering exceptional customer service. This role combines hands-on beverage preparation with leadership responsibilities, ensuring a welcoming environment, efficient operations, and a motivated team. The ideal candidate is passionate about coffee, thrives in a fast-paced environment, and leads by example.
Key ResponsibilitiesBarista & Food Preparation Duties
- Prepare and serve high-quality coffee, espresso, tea, and specialty beverages.
- Prepare light meals, including sandwiches, wraps, bagels, and other café menu items according to established recipes and food safety standards.
- Operate commercial ovens and other kitchenequipment to heat, bake, and prepare food items.
- Organize, stock, and maintain attractive displays of pastries, baked goods, and grab-and-go food items.
- Monitor freshness, rotate stock using first-in, first-out (FIFO) practices, and ensure food quality at all times.
- Maintain a clean, organized, and sanitary food preparation area in compliance with health and safety regulations.
- Provide friendly, professional customer service and create a welcoming atmosphere.
- Operate the point-of-sale (POS) system and processcustomer transactions accurately.
- Restock coffee supplies, food items, and cafémerchandise as needed.
Management Duties
- Supervise, train, coach, and support baristas and café staff.
- Create employee schedules and manage dailystaffing needs.
- Monitor inventory levels, place supply orders, and minimize waste.
- Ensure proper storage, handling, and rotation of food and beverage inventory.
- Handle customer concerns and resolve issuesprofessionally and efficiently.
- Open and close the café, including cash handling, balancing tills, and completing daily reports.
- Ensure compliance with food safety, healthregulations, and company policies.
- Monitor sales performance and identify opportunities to improve efficiency, profitability, and customer satisfaction.
- Foster a positive team culture through leadership, communication, and teamwork.
Qualifications
- Previous experience as a barista required.
- Prior supervisory or management experience in a café, restaurant, or hospitality setting preferred.
- Experience preparing light food items in a café orfood service environment.
- Strong knowledge of espresso equipment, coffeepreparation techniques, and basic food handling practices.
- Excellent customer service and communication skills.
- Ability to multitask, prioritize, and remain organized in a fast-paced environment.
- Leadership skills with the ability to motivate, train, and develop a team.
- Basic computer and POS system proficiency.
- Food Handler Certification (or willingness to obtain, if required).
Physical Requirements
- Ability to stand for extended periods.
- Ability to lift up to 25–50 lbs (11–23 kg).
- Comfortable working mornings, evenings, weekends, and holidays as needed.
Benefits
- Competitive pay based on experience.
- Tips (where applicable).
- Employee discounts.
- Paid training and opportunities for careeradvancement.
- Supportive, team-oriented work environment.
Ideal Candidate
You are a hands-on leader who enjoys craftingexceptional coffee, preparing fresh food, and delivering outstanding customer service. You take pride inmaintaining high standards, leading by example, andcreating a clean, welcoming café where both customers and employees enjoy spending time.
Pay: $16.60-$27.66 per hour
Work Location: In person
