OFFICE MANAGER / EA
Location: On-site in Montréal, QC
About No Saint
We build nicotine delivery systems that solve societal problems, but first drive consumer preference. Why? You can't make a difference without being relevant first. We're fast-growing, The Grocer's Top Product Launch of 2025, and we're scaling into new markets — which means solving problems most consumer companies never have to. The CEO generates initiatives faster than any normal org can absorb them. Someone has to stand between that firehose and the company and decide — in real time — what's real, what moves now, what waits, and who owns it. That's you. You report to the COO, and you are the reason the company can move at speed without flying apart.
As our Office Manager, you'll have a front-row seat to the business's growth. You'll work closely with cross-functional leaders, gain visibility across every function of the company, and play an important role in helping our leadership team stay focused on the work that matters most. If you enjoy variety, thrive in an environment where no two days are the same, and take pride in bringing organization and calm to fast-moving teams, you'll find plenty of opportunities to make a meaningful impact at No Saint.
About the Role
At No Saint, things move quickly. As we continue to grow, we're looking for an Office Manager who thrives in a fast-paced startup environment and enjoys bringing structure, organization, and calm to rapidly evolving priorities.
You'll serve as a trusted partner to our leadership team, helping ensure our Montréal office operates smoothly while providing executive support that keeps the business moving efficiently. No two days will look the same. One moment you may be coordinating an executive meeting, the next helping onboard a new employee, working with vendors, organizing an office event, managing travel arrangements, or jumping into a special project that helps the team stay focused on what matters most.
This is a highly visible role for someone who enjoys variety, takes pride in creating exceptional employee experiences, anticipates needs before they arise, and finds satisfaction in helping others do their best work. Success comes from staying organized, building trusted relationships, and creating the structure that allows a growing startup to operate smoothly every day.
What You'll Do
Office Management
Serve as the primary point of contact for the Montreal office.
Coordinate office vendors, facilities, supplies, equipment, snacks, coffee, and mail.
Help create an organized, welcoming, and productive workplace environment.
Coordinate team meetings, celebrations, and company events logistics.
Support onboarding logistics for new employees and visitors.
Partner with internal teams to ensure day-to-day office operations run smoothly.
Executive & Leadership Support
Schedule meetings, prepare agendas, and ensure leaders are set up for success.
Track action items and follow up to help keep priorities moving forward.
Coordinate communication and follow-up across leadership and cross-functional teams to help ensure priorities continue moving forward.
Prepare presentations, documents, and meeting materials.
Handle confidential information with discretion and sound judgment.
Support board, leadership, investor, and customer meeting logistics as needed.
Anticipate administrative needs before they become problems.
Business Support & Special Projects
You will provide support to Operational Processes including:
Partner with Finance on invoices, purchase orders, expense reporting, and basic administrative accounting tasks.
Assist the Chief of Staff with inventory coordination, purchase orders, inventory transfers, and stock replenishment using Odoo.
Coordinate merchandise requests, sample shipments, point-of-sale materials, and event logistics with Sales and Operations.
Support onboarding logistics, equipment setup, workspace preparation, and employee welcome activities.
Assist with cross-functional projects and administrative initiatives that help the business operate more efficiently.
What We're Looking For
5+ years of experience supporting executives while owning office administration, workplace operations, or executive support responsibilities in a startup or high-growth environment.
Experience balancing executive support with office management responsibilities, comfortably shifting priorities throughout the day.
Outstanding organizational skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Strong judgment and the ability to handle confidential information with professionalism and discretion.
Naturally proactive with a service-oriented mindset and strong follow-through.
Comfortable working independently, solving problems, and figuring things out without extensive direction.
Enjoys building relationships across the organization and creating a positive employee experience.
Thrives in ambiguity and adapts quickly as priorities evolve.
Proficient with Google Workspace, Slack, Microsoft Office, and modern productivity tools.
Nice to Have
Experience in:
Supporting founders or executives in an early-stage startup.
Inventory management, purchasing, or vendor coordination.
Odoo or another ERP platform.
Coordinating domestic and international travel.
Planning company events or offsites.
Supporting onboarding or People Operations initiatives.
Experience working with project management or collaboration tools.
What Success Looks Like
Within your first few months, you'll begin to:
Become a trusted partner to the leadership team by providing proactive executive support and anticipating administrative needs before they arise.
Create structure and consistency across executive support, office administration, and workplace operations.
Ensure the Montréal office is organized, welcoming, and running smoothly every day.
Build trusted relationships across the organization and become the first point of contact for employees, visitors, vendors, and office-related needs.
Help create an exceptional employee experience through thoughtful onboarding, workplace organization, team events, and day-to-day support.
Identify practical improvements that reduce administrative friction and help the business operate more efficiently as it grows.
Why Join No Saint
This is an opportunity to help shape the way a growing company operates. You'll work closely with leadership, have visibility across the business, and make a meaningful impact every day. If you enjoy variety, ownership, continuous learning, and being part of a collaborative team that's building something ambitious, we'd love to hear from you.
If you're excited about the opportunity to make a meaningful impact, work closely with company leadership, and help shape the growth of a fast-moving startup, we'd love to hear from you!
Additional Requirement:
*** Along with your resume, we'd love to hear about one or two examples that best reflect how you make a workplace run better. This could be an office process you improved, an executive you supported, a workplace experience you enhanced, or an administrative challenge you solved. Tell us what you did and the impact it had on the team or the business.
