Position Summary
The Security Guard is responsible for maintaining a safe, secure, and professional environment for patrons, clients, staff, and visitors. This role supports site operations by enforcing property standards, monitoring access control and CCTV systems, responding to incidents and emergencies, and delivering professional customer service in a busy and dynamic environment.
Key Responsibilities
- Maintain compliance with property standards, rules, and regulations in a reasonable and professional manner.
- Enforce access control procedures and manage entry points as required.
- Monitor CCTV surveillance systems and report suspicious activity or incidents.
- Conduct periodic patrols of the property by foot as assigned.
- Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive.
- De-escalate emergency or crisis situations using tact, diplomacy, and sound judgment.
- Assist emergency services and law enforcement personnel when required.
- Address trespassers and unauthorized persons on the property in a fair, safe, and professional manner.
- Investigate incidents and occurrences and prepare detailed incident reports.
- Maintain a detailed memo book and accurate documentation of all relevant matters.
- Maintain the peace, safety, and security of all patrons, clients, staff, and visitors on the property.
- Support access control, line management, customer service, and daily operations as directed.
Required Qualifications
- Valid Alberta Security Licence.
- Valid OFA Level 1 certificate.
- Current First Aid certification.
- CTSS Level 2 certification.
- Minimum 1 year of prior security experience.
- Ability to stand, walk, and patrol by foot for extended periods, including 8- to 12-hour shifts.
- Strong verbal and written communication skills.
- Strong command and fluency in English, both written and verbal.
- High degree of professionalism and sound judgment under pressure.
- Ability to work in a fast-paced, dynamic environment both indoors and outdoors as required.
- Comfortable working in busy, highly populated areas.
- Ability to attend and respond to stressful emergency situations.
- Strong attention to detail and observational awareness.
- Strong interpersonal skills, emotional intelligence, and ability to work productively in a team environment.
- Ability to retain relevant information provided by management and designated staff.
Preferred Qualifications
- Experience in Loss Prevention or Retail Security is considered an asset.
- Demonstrated ability to take a proactive approach to onsite situations.
- Ability to receive and apply constructive feedback appropriately.
#GTHP
About Guardteck & Kandor Management
Guardteck provides tailored security solutions for a wide range of environments, including commercial buildings, residential sites, and community spaces. As part of Kandor Management Corporation, we're not your typical security company—we're building something different.
We live by five core values:
Community First – Servant heart, respectful, pride of place, mindful. Not selfish.
Above and Beyond – Finishing touch, go the extra step, give more. Not average.
Accountability – Ownership mindset, do what we say, keep our word. No excuses.
Creative Initiative – Outside of the box thinking, proactive problem solving, resourceful. Not indifferent.
Be Awesome – Be prepared. Be well presented. Have a good attitude. Not a low vibe.
Why Join Guardteck?
Growth Potential
We're growing rapidly and invest in people who prove themselves.
Learn and Develop
You'll gain exposure to all aspects of operations—client relations, leadership, recruitment, compliance, operational excellence, and more. This is an incredible learning opportunity.
Supportive Team Culture
You'll work in a collaborative team that genuinely supports each other.
Purpose-Driven Work
Our security officers, cleaners, and support staff keep communities safe and buildings running. You'll play a key role in supporting the people who do this essential work.
Recognition & Appreciation
We notice when people go above and beyond, and we celebrate wins—big and small. If you're excited about this opportunity and think you'd be a great fit, we'd love to hear from you!
Ready to be awesome? Apply today and help us build something special.
Guardteck is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
