Job Summary
We are looking for a motivated and technology-focused Junior IT & Digital Operations Specialist (SEO, Website & Support) to join our team.
This is an excellent opportunity for a technology professional who is interested in developing a broad skill set across IT support, website management, SEO, AI tools, and digital operations.
The role combines approximately 60% Digital Operations and 40% IT Support. The ideal candidate is a quick learner who enjoys researching solutions, solving technical problems, exploring new technologies, and supporting business growth through digital initiatives.
This position is ideal for someone who wants to build a career at the intersection of technology, IT services, and digital transformation.
Responsibilities Digital Operations (Approximately 60%)
- Manage and update the company website using WordPress.
- Maintain website content, service information, and product updates.
- Perform basic SEO activities, including:
- Keyword research and optimization.
- Meta title and description updates.
- Content improvements.
- Internal linking and basic on-page SEO.
- Monitor website performance using Google Analytics, Google Search Console, and other digital tools.
- Conduct basic website audits and identify opportunities for improvement.
- Assist with content creation and digital marketing initiatives.
- Support company social media activities, including LinkedIn and Facebook.
- Research and evaluate new digital tools, AI solutions, and technologies that improve business operations.
- Assist with digital projects, automation, and online business initiatives.
IT Support (Approximately 40%)
- Provide first-level IT support to employees and customers.
- Troubleshoot Windows computers, Microsoft 365, printers, software, and basic network issues.
- Set up, configure, and maintain computers, laptops, and peripheral devices.
- Assist with user accounts, passwords, and access management.
- Provide remote and occasional on-site technical support.
- Manage support tickets and maintain technical documentation.
- Research technical issues and implement solutions with guidance when needed.
Qualifications Required
- 1–2 years of relevant experience.
- Basic knowledge of Windows 10/11 and Microsoft 365.
- Basic understanding of networking concepts: TCP/IP, DNS, DHCP, VPN, Wi-Fi
- Strong troubleshooting and problem-solving skills.
- Ability to research solutions independently and learn new technologies quickly.
- Good English communication skills.
- Strong interest in technology, digital tools, and business applications.
- Ability to manage multiple tasks and adapt to changing business needs.
- Valid Driver’s Licence.
Preferred Qualifications
- Experience managing WordPress websites.
- Basic understanding of SEO principles.
- Experience with Google Analytics and Google Search Console.
- Basic knowledge of HTML/CSS.
- Experience with SEO tools such as SEMrush, Ahrefs, Moz, or similar platforms.
- Experience with social media platforms.
- Knowledge of Canva or similar design tools.
Ideal Candidate
We are looking for someone who:
- Is curious and passionate about technology.
- Enjoys learning new tools and solving problems.
- Is comfortable researching solutions independently.
- Can work on different types of projects and responsibilities.
- Wants to develop a broad skill set across IT and digital operations.
- Has a positive attitude and enjoys working in a fast-growing technology environment.
Work location: In-person @ 910 7 Ave SW Calgary
About us:
Situate Business Solutions is a Calgary based IT service & consulting company. We help enterprises/organizations in IT solutions, hardware, software, security, data protection and trouble shooting.
NO PHONE CALLS OR VISIT PLEASE. Only shortlisted candidates will be contacted.
Job Type: Full-time
Pay: $48,000.00-$52,000.00 per year
Benefits:
Experience:
- SEO tools: 1 year (required)
Work Location: In person
