Customer Service Clerk
Wonder Berry North America Inc. is a growing food import and distribution company supplying major grocery retailers across Canada. We are looking for a motivated and detail-oriented Customer Service Clerk to join our team in Concord, Ontario.
Responsibilities
- Process customer orders accurately and efficiently
- Communicate with customers regarding orders, deliveries, and product inquiries
- Coordinate with the warehouse team to ensure timely order fulfillment
- Update customer information and order records
- Assist with resolving customer concerns in a professional manner
- Perform general administrative and customer service duties
Qualifications
- Strong attention to detail
- Good computer skills (Microsoft Office; experience with ERP systems is an asset)
- Excellent communication and organizational skill
- Customer service experience is an asset, but not required—we are happy to train the right candidate
- Ability to work independently and as part of a team
- Russian language skills are considered a strong asset
- English min B2 level
What We Offer
- Full-time, permanent position
- Monday to Friday schedule
- Supportive and friendly team environment
- On-the-job training
- Opportunity for growth within a growing company
Job Type
Work Location
Concord, Ontario (On-site)
Pay: $17.60-$18.00 per hour
Benefits:
- Casual dress
- On-site parking
Work Location: In person
