The Pinnacle Harbourfront is located in Vancouver’s prestigious Coal Harbour neighborhood. Our guests enjoy breathtaking views of the waterfront, mountains or the dynamic skyline from our spacious guestrooms and suites. At Pinnacle Hotel Harbourfront, our upscale hotel is focused on providing an exceptional personalized experience to our local and international clientele. Every day we come to work filled with passion to provide our guests with the best possible experience we can offer. Our flexible meeting and event space, with over 20 meeting rooms and 35,000 square feet, can accommodate any meeting or conference from 10 to 720 guests. If you’re interested in working with a remarkable team and creating unforgettable guest experiences, we are the place for you!
The Pinnacle Hotel Harbourfront is looking for our next great colleague to take on the role of House Person with our Housekeeping Department. Are you organized, a go getter, guest focused, and a perfectionist? Pinnacle Hotel Harbourfront is the place you want to work.
Key Responsibilities:
- Cleaning all public areas, including moping, dusting, sweeping, and polishing.
- Immediately identifying and reporting maintenance issues in public areas & guest rooms to ensure prompt attention.
- Responding promptly to requests from guests and other departments.
- Delivering requested items to guestrooms and setting up furniture items in guestrooms whenever required.
- Delivering supplies (i.e. linen sheets, bottled water, room amenities, etc.) to guestroom floors.
- Working diligently to resolve issues when they arise.
- May be requested to assist in cleaning of guestrooms, as needed.
- Performing other duties as assigned.
Qualifications & Experience:
- Fluent English language skills; both written and verbal.
- A team player with proven success in relationship building.
- Ability to make beds, dust, clean bathrooms and vacuum within set timeframes.
- Strong organizational skills and demonstrated ability to multitask and prioritize in a fast-paced environment.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 11.5 kilograms (25 pounds) without assistance.
- Capable of frequent bending, standing and walking for extended periods of time.
- Previous experience in a similar capacity within an upscale establishment considered an asset.
- Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including mornings, evenings, weekends, and holidays.
- Must already possess necessary documentation to work legally in Canada.
Job Type: Full-time
Pay: $26.03-$34.70 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Ability to commute/relocate:
- Vancouver, BC V6E 3T3: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Houseperson: 1 year (required)
- Hotel: 1 year (required)
Language:
Work Location: In person
