Automotive Service Advisor – Quick Lane Waterford- Waterford, ON
Quick Lane Waterford is in search of an individual who is a confident multi-tasker, professional, and highly customer-focused, with extensive Automotive Repair knowledge.
Located in the beautiful town of Waterford, where you can enjoy an opportunity to earn a good income without the hassles of a city commute. We provide outstanding benefits and paid vacation too!
Learn all about this Service Advisor opportunity by contacting us today, to learn more!
About this Role:
As a Service Advisor for Quick Lane, you will have superb customer service skills, ability to work effectively under pressure, excellent communication skills, and confidence to present recommended service work to customers, that will earn trust and foster on-going relationships… and you will naturally have the kind of personality that will have customers feeling welcome and appreciated.
Duties and Responsibilities: greet customers via telephone and in person, provide professional customer service by listening carefully to enquiries and requests, ask questions to identify service needs, resolve customer concerns and sell additional services when appropriate, estimate cost and completion times/settle customer accounts, communicate with customers about status of work, coordinate activities to ensure repair work is fixed right the first time and completed on time, obtain customers' written approval on all repair orders at the time of the write-up or when closing additional add-on sales, inspect every finished repair order for proper completion, pricing accuracy and legibility, deliver the vehicle in perfect condition every time, and follow up with customers to ensure complete satisfaction.
*Please note: Previous Service Advisor Experience will be considered a strong asset, as well as experience using PBS. In addition, extensive Automotive Repair Knowledge is a must.
Job Type: Full-time
Pay: $22.00-$26.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Work Location: In person
