Office Administrator
Eagleeye Bookkeeping Inc. | Kelowna, BC
32–40 hours per week
Opportunity for advancement based on performance, leadership, and demonstrated management ability
Looking for More Than "Just Another Office Job"?
Neither are we.
At Eagleeye Bookkeeping, we help business owners gain confidence in their financial records by delivering bookkeeping that is accurate, organized, and audit-ready. Behind every successful bookkeeping team is someone who keeps everything running smoothly—and that's exactly who we're looking for.
We're searching for an experienced Office Administrator who genuinely enjoys creating order, building efficient systems, supporting a professional team, and providing an exceptional client experience.
This is a position for someone who wants to build a career—not simply collect a paycheque.
If you're someone who takes ownership of your work, naturally notices details others overlook, and finds satisfaction in making sure everything is organized and running efficiently, we'd love to meet you.
What You'll Be Doing
Every day is a little different, but your responsibilities will include:
- Welcoming clients and providing exceptional customer service
- Answering phones and managing incoming emails
- Coordinating new client onboarding
- Managing client deadlines and workflow
- Reviewing employee timecards and processing adjustments
- Preparing monthly client invoices
- Following up on outstanding accounts receivable
- Digitizing client documentation
- Organizing digital and physical files
- Supporting management with staffing and client administration
- Maintaining workflow systems and office organization
- Assisting with software setup and troubleshooting
- Helping ensure company procedures and SOPs are consistently followed
- Looking for opportunities to improve efficiency throughout the office
- Office supply management and fulfillment
What Makes Someone Successful Here
The people who thrive at Eagleeye Bookkeeping usually have a few things in common.
They...
- Take ownership without being asked.
- Enjoy solving problems independently.
- Take pride in producing accurate work.
- Keep commitments.
- Communicate professionally.
- Follow through.
- Stay organized.
- Learn from feedback.
- Look for solutions rather than excuses.
- Care about the success of the entire team—not just themselves.
We value people who are dependable, honest, accountable, and committed to continuous improvement.
QualificationsRequired
- 5+ years of Office Administration experience
OR
- 2+ years of Office Administration experience plus an Office Administration Certificate or Diploma
AND
- Basic Accounting Certificate (or higher)
- Strong computer skills
- Excellent organizational abilities
- Exceptional written and verbal communication
- Ability to manage multiple priorities
- Professional customer service experience
- Strong attention to detail
Preferred
- QuickBooks Online
- Sage Accounting
- Experience working in an accounting or bookkeeping office
- Experience learning new software quickly
- Experience troubleshooting software and integrations
What We Offer
- $26.50 per hour
- 32–40 hours per week depending on workload
- Stable, year-round employment
- Professional development opportunities
- Opportunities for advancement into leadership and management roles
- A supportive, respectful team environment
- Clearly documented procedures and expectations
- A company that genuinely values quality over shortcuts
Compensation reviews are based on demonstrated performance, technical ability, leadership, initiative, and the value you bring to the organization.
This Position Is Probably Not For You If...
- You need frequent reminders to complete tasks.
- You dislike following documented procedures.
- You become frustrated when priorities change.
- You prefer doing only the minimum required.
- You struggle accepting constructive feedback.
- You prefer someone else making decisions for you.
- You are uncomfortable being accountable for your work.
We invest heavily in training and supporting our team, and we're looking for individuals who are equally invested in growing their skills and contributing to a positive workplace.
About Eagleeye Bookkeeping
We're a growing bookkeeping firm based in Kelowna that believes our greatest asset is our people.
We strive to create an environment built on professionalism, trust, accountability, collaboration, and continuous learning. We believe that when our employees succeed, our clients succeed.
If you're looking for a workplace where your work matters, your ideas are valued, and your efforts create real impact, we'd love to hear from you.
How to Apply
Please submit:
- Your resume
- A cover letter explaining why this position interests you
- Responses to the application questions below
Attention to Detail: To help us identify applicants who carefully read instructions, please include the words "Audit Ready" somewhere naturally within your cover letter. There's no need to highlight it—we simply want to know you pay attention to the details.
We appreciate every application. Only candidates selected for an interview will be contacted.
Pay: $25.00-$27.00 per hour
Benefits:
- Casual dress
- Extended health care
- Life insurance
Application question(s):
- Describe a time you inherited a disorganized office, filing system, or administrative process. What was the problem, what steps did you take, and what was the outcome?
- Tell us about a mistake you made in an administrative or accounting role. How did you discover it, how did you handle it, and what did you learn from the experience?
- This position requires balancing multiple deadlines from clients, management, and your team. Describe how you organize your work when several important tasks become urgent at the same time.
- Describe a process you improved at a previous workplace. What prompted the change, how did you implement it, and what measurable difference did it make?
- What attracts you to a long-term career with Eagleeye Bookkeeping, and what skills or responsibilities would you like to grow into over the next three to five years?
Licence/Certification:
- Basic Accounting Certificate, BAC equivalent or Higher (required)
Location:
- Kelowna, BC V1Y 8C7 (required)
Work Location: In person
