SEASONAL SERVICE SUPPORT POSITION
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OUR STORY
As everyone in the County knows, if you don't tell your story, we'll make one up for you. So, we're taking the time to tell ours. It's the story of an honest day's work, and the pride that comes from starting something from nothing. A tale of barns, families, and glasses raised in a community that truly defines the word. Filled with memorable characters, and reflecting the many quirks of County life, every beer reveals a unique history. Crafted authentically, brewed sustainably and shared passionately.
Parsons team members are hardworking, fun, passionate, and humble individuals that take pride in a job well done. We work hard and play hard, please leave your egos at the door.
Every member of the Parsons team is a representative of our brand whether you are working in the Brewing Operations, Tap Room, our Retail Representative in the Bottle Shop, visiting our Tap Accounts, or representing our product at an event. It is important that each member adhere to our values while on the job and in the community.
We are all one team and operate as such.
We are now hiring for the following position and we would be delighted to meet you:
As service support, you are the engine behind great service. Your job is to anticipate needs, support the serving team and ensure every guest space is clean, stocked, and ready.
SKILLS
- Excellent customer service
- Fantastic communication skills
- Great organizational and multi-tasking skills
- Energy and ability to work in a very fast-paced environment
- Ability to keep a cool demeanor in a stressful situation
- Ability to take direction from supervisors
- Fantastic team player, who communicates well with others and works towards a common goal
DUTIES
- Support the Guest Experience, always looking for opportunities to help
- Maintaining mise en place at all team stations throughout service. This includes filling up cutlery, plates, napkins, glassware, water and condiments as needed. Keeping an eye on this and anticipating needs before we run out is crucial to the smooth running of the restaurant.
- Running food and drink to tables. Knowing your table numbers and seat positions is important for all staff to know. When drinks and food have been run to the table, pick up any empties, dirty dishes to the kitchen, glassware to the bar, and menus to the host as needed.
- Always have a cleaning rag with you, use bar trays to clear glassware. Walk though all the guest spaces and clear as needed. Pick up garbage under picnic tables and around the space.
- Full Hands Out - Full hands In.
- Cleaning and maintaining washrooms, soaps filled, toilet paper replaced, garbages emptied.
- Never walk past a guest who needs assistance.
- Assist with opening and closing duties as assigned by floor captain, assist prepping service station, polish cutlery, fill water, mop floors etc, all outlined in restaurant and patio open/close duties.
- Stay one step ahead and monitor what may be needed.
- Clearing and bussing tables of plateware and glassware and taking to the dishpit and glasswash station, stacking neatly. Please use a tray.
Must have or be willing to get the following certifications: Smart Serve
We would like to thank you for your interest in this position and appreciate all those who apply, but only those candidates elected for an interview will be contacted.
Job Types: Part-time, Temporary, Contract, Casual
Pay: From $17.60 per hour
Benefits:
- Casual dress
- Discounted or free food
- Flexible schedule
- On-site parking
Licence/Certification:
- Smart Serve, SIR or equivalent (required)
Work Location: In person
