RQ11158 - Project Manager/Leader - Senior
8+ Months(180 Business Days) + Possible 60 days of extension
ONSITE - Toronto
Must Have:
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8–10+ years of demonstrated experience managing complex IT projects, preferably in infrastructure and operations environments
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Public Sector experience
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Strong technical background in web applications and modern cloud infrastructure (very important)
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Experience managing varity of products /products
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Variety/range of technical people
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Demonstration of a people-first approach
Responsibilities:
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Lead and manage the delivery of complex IT infrastructure and operational projects, overseeing full project lifecycle activities including scope, schedule, cost, and risk management.
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Coordinate release planning and patching activities, ensuring alignment with operational priorities and minimal service disruption.
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Engage and communicate with stakeholders, including ministry partners, executive leadership, and technical teams, to ensure clear direction, alignment, and timely decision-making.
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Support IT operations by coordinating incident response, managing service tickets, and facilitating change management processes, including CRQs.
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Drive infrastructure initiatives and manage ITS engagement to ensure compliance with standards, processes, and governance requirements.
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Identify, assess, and mitigate project and operational risks, providing recommendations to support informed decision-making.
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Prepare and maintain project documentation and reporting, ensuring effective knowledge transfer and transparency across teams.
Experience Requirements:
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Minimum 8–10 years of IT project management experience, preferably in infrastructure or operations environments
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Proven experience managing multiple concurrent projects and operational priorities
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Experience with release management, patching cycles, and change management processes (e.g., CRQs)
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Experience supporting incident management and service operations
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Strong stakeholder engagement and communication skills, including working with senior leadership
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Demonstrated ability to manage project scope, schedules, budgets, and risks
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Excellent problem-solving, organizational, and decision-making skills
Desirable Skills:
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Experience in public sector or large enterprise environments
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Familiarity with ITIL processes (incident, change, problem management)
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Experience with infrastructure delivery (cloud, on-prem, or hybrid)
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Knowledge of enterprise governance and ITS engagement processes
Knowledge Transfer Requirements:
Knowledge transfer will occur throughout the engagement via regular meetings, documentation, and working sessions. All project artefacts must be documented and transferred to ensure continuity and sustainability of operations.
