Vancouver, Bc +amazon connect Jobs – 35 Openings This Week

Delivery Station Customer Service Associate
Amazon.com.ca, ULC —Burnaby, BC
- $22–$33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Store Manager - Robson
Knix —Vancouver, BC
- $71,800–$79,800 a year
- Weekends as needed
- Heavy lifting
- Sales
- Dental care
- Employee assistance program
Quick apply
7d
Software Development Engineer, AWS Amazon Connect - AI Voice Applications
Amazon Development Centre Canada ULC —Vancouver, BC
- $114,800–$191,800 a year
- Full-time
- Computer science
- Computer Science
- AWS
- Profit sharing
- Dental care
Analyst, Contact Centers
Flair Airlines Ltd. —Vancouver, BC
- Full-time
- Master's degree
- AWS
- Bachelor's
- Disability insurance
- Dental care
Quick apply
3d
Workforce Management Manager, Customer Support
Fullscript —Vancouver, BC
- $90,000–$105,000 a year
- Full-time
- Remote
- Communication skills
- Paid time off
Quick apply
Software Development Engineer, Amazon Connect
Amazon Development Centre Canada ULC —Vancouver, BC
- $114,800–$191,800 a year
- Full-time
- Computer Science
- AWS
- Bachelor's
- Profit sharing
- Dental care
Production Coordinator (On-Site)
ICON Creative Studio —Vancouver, BC
- From $63,238.50 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Dental care
- Vision care
Quick apply
Principal Customer Success Manager
Tipalti —Vancouver, BC
- $135,000–$172,500 a year
- Hybrid work
- Sales
- Salesforce
- Bachelor's
- Paid time off
- Employee assistance program
Quick apply
10d
CCaaS Delivery Lead
Accenture —Vancouver, BC
- $131,700–$278,100 a year
- Full-time
- Hybrid work
- Oracle
- English
- Project management
Senior SysOps Specialist (Permanent) - Vancouver Head Office - 2026.095
Community Living BC —Vancouver, BC
- From $90,797.03 a year
- Full-time
- Azure
- Computer Science
- Salesforce
- Disability insurance
- Dental care
Quick apply
Program Manager, Delivery - CCaaS
TELUS Digital —Vancouver, BC
- $118,400–$148,000 a year
- Full-time
- Hybrid work
- PMP
- Travel
- Software development
Senior Data Analyst
Cover Genius —Vancouver, BC
- $135,000–$175,000 a year
- Full-time
- Hybrid work
- SQL
- Scripting
- Communication skills
Account Strategist, Commerce (Remote Canada)
Directive —Vancouver, BC
- Full-time
- Remote
- Presentation skills
- Communication skills
- Designated paid holidays
- Disability insurance
Assistant Store Manager - McArthurGlen Outlet (New Store Opening!)
Knix —Richmond, BC
- Weekends as needed
- Heavy lifting
- Sales
- Dental care
- Employee assistance program
Quick apply
3d
Associate Principal, AI & CX Solutions Strategist
TELUS Digital —Vancouver, BC
- $132,000–$165,000 a year
- Full-time
- Remote
- Analysis skills
- AI
- Communication skills
Associate Principal, CX Application Strategy
TELUS Digital —Vancouver, BC
- $132,000–$165,000 a year
- Full-time
- Remote
- Analysis skills
- AI
- Communication skills
Software Development Engineer - II, Sales Technology, Amazon Advertising
Amazon Advertising Canada Inc. —Vancouver, BC
- $114,800–$191,800 a year
- Full-time
- Computer Science
- Bachelor's
- Software development
- Profit sharing
- Dental care
3d
CCaaS Engineer
Accenture —Vancouver, BC
- $69,450–$119,450 a year
- Full-time
- Salesforce
- DevOps
- English
16h
Cloud Infrastructure Engineer
Concert Properties LTD. —Vancouver, BC
- $100,000–$130,000 a year
- Azure
- Computer Science
- DevOps
Quick apply
Shopping & Marketplace Strategist (Remote Canada)
Directive —Vancouver, BC
- Full-time
- Remote
- Presentation skills
- Communication skills
- Designated paid holidays
- Disability insurance

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+amazon connect jobs near vancouver, bc

Delivery Station Customer Service Associate

Amazon.com.ca, ULC -
Burnaby, BC

Apply Now

Job details

Full-time
$22–$33 an hour

Qualifications

Microsoft Word
Sourcing
Microsoft Excel
Microsoft Outlook
Customer retention
Customer service
Merchandising
Supply chain
Data analysis skills
Process improvement
Microsoft Office
Databases
High school diploma or GED
Presentation skills
Bachelor's
Computer skills
Communication skills

Full job description

DESCRIPTION

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to work with smart, passionate people who are building new products and services every day on behalf of our customers.

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect
customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.

Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

Performing the following tasks, with or without reasonable accommodation:

Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and
delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our
customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

BASIC QUALIFICATIONS

High school or equivalent
Experience in Customer Service
Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
Experience prioritizing and managing time effectively in dynamic environments
Experience working with essential tools of the trade, resume databases, and internet sourcing tools

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent
Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Experience with written and verbal communication and presentation
Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Amazon is a total compensation company, additional earnings may include shift differentials, overtime pay, and performance bonuses where applicable. Final pay rate will be based on factors including shift selection, location, and experience. In addition, Amazon offers basic life & AD&D insurance, paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Burnaby - 22.00 - 33.00 CAD hourly

Apply Now

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+amazon connect jobs in vancouver, bc

Delivery Station Customer Service Associate

Store Manager - Robson

Software Development Engineer, AWS Amazon Connect - AI Voice Applications

Analyst, Contact Centers

Workforce Management Manager, Customer Support

Software Development Engineer, Amazon Connect

Production Coordinator (On-Site)

Principal Customer Success Manager

CCaaS Delivery Lead

Senior SysOps Specialist (Permanent) - Vancouver Head Office - 2026.095

Program Manager, Delivery - CCaaS

Senior Data Analyst

Account Strategist, Commerce (Remote Canada)

Assistant Store Manager - McArthurGlen Outlet (New Store Opening!)

Associate Principal, AI & CX Solutions Strategist

Associate Principal, CX Application Strategy

Software Development Engineer - II, Sales Technology, Amazon Advertising

CCaaS Engineer

Cloud Infrastructure Engineer

Shopping & Marketplace Strategist (Remote Canada)

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