The Department Manager, Meat is accountable for the efficient and fiscally- responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service while adhering to all Food Safety Protocols, Standard Operating Procedures, Corporate Policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labor costs, inventory control, product presentation, and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
CANDIDATES MUST BE WILLING TO RELOCATE TO MULTIPLE MARKETS IN THE NORTHERNMOST REGIONS OF ALBERTA, MANITOBA, ONTARIO, SASKATCHEWAN, QUEBEC, NUNAVUT, AND NORTHWEST TERRITORIES. RELOCATION ARRANGEMENTS WILL BE MADE AND PAID FOR BY THE NORTH WEST COMPANY.
More than just retail.
Come make a difference.
The Northern/NorthMart stores currently have exciting opportunities for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic are appreciated and rewarded. With Northern/NorthMart, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work.
Are you a couple? Friends, siblings or just two colleagues that get along really well? We are looking for enthusiastic and highly motivated retail professionals who welcome the opportunities for career advancement that we have to offer. If you are customer service leaders with a passion for being part of a hardworking retail team
Northern/NorthMart offers rewarding experiences and unique opportunities for growth.
- Salary Range: $48,450 - $65,000 annually (Salary will be commensurate based on Candidates Qualifications and Experience.)
- Comprehensive benefits package
- Allowances for both food and accommodation
- Paid training
Your Responsibilities
People Leadership
- Create a coaching and development culture for all employees, which embraces a passion for food service
- Demonstrate outstanding leadership, while serving as a role model
- Manage direct reports including selection, orientation, training and development, performance management, and career planning
- Ability to adapt to changing environments and situations by demonstrating proficiency in problem-solving and decision-making skills while communicating operational requirements/ changes to department associates through daily huddles
Customer Offering
- Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
- Provide superior customer service to meet customer needs
- Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
- Order, receive, organize, rotate, merchandise, and present products and stock in accordance with company standards
- Driving profitable sales for your department by controlling shrink (waste) through following order guides, rotation, dating, and storage standards and using all production charts
- Execute department programs through effective merchandising techniques, suggestive selling, and attractive displays as well as ongoing maintenance and execution of planograms
Policy/Regulatory Adherence
- Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
- Responsible for ensuring that H&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
- Work with the Store Manager to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis, and labor cost control
- Manage the department budget
Personal/Professional Development
- Thorough understanding of all relevant company programs
- Keeps abreast of local competitor activity and industry trends
- Enterprising, passionate individuals who are good planners and organizers are always successful in this role
Skills and Qualifications
We’re looking for professional, organized workers who have a healthy sense of adventure and a strong knowledge and experience base.
- Minimum of two years of grocery or food service supervisory experience in a high-volume grocery/retail environment.
- Strong customer service skills.
- Record of bottom line and sales results in previous roles.
- Ability to interpret a variety of instructions both verbally and orally.
- Robust working knowledge of Excel, Outlook, POS systems, PDT’s and commercial scales.
- Strong knowledge of retail grocery and financial operating principles.
- Exceptional analytical, problem solving and decision making skills with a high attention to detail
- Proven organizational, planning and prioritizing skills
- Excellent written and verbal communication, interpersonal skills and superior customer service skills
- Tax filing experience or training is desired but not required.
- Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers
- Demonstrates a personal and enthusiastic commitment to Northern/NorthMart's vision, mission, values and strategies
- Highly motivated and adventurous with an appreciation for small town life in a culturally diverse setting considered an asset
Working Conditions
- Work in extreme conditions
- Lift 50+ pounds
- Work extended hours
- Will be required to stand for long periods occasionally.
- Use full hand mechanics
- Handle or feel and reach with hands and arms
- Work in remote areas
Note: We may use AI-assisted tools as part of our recruitment process to support application review and administrative tasks. Final hiring decisions are made by human decision makers.
Our Promise to Indigenous Peoples
The North West Company ("NWC" or "North West") recognizes its longstanding relationship with Indigenous Peoples and its role as the largest provider of goods and services to Indigenous communities in northern Canada. North West’s predecessor entities were fur trading and provisioning companies that economically intertwined with Indigenous Nations for hundreds of years, well before the accelerated settler periods of the 19th and early 20th centuries. North West acknowledges its predecessors were also instruments of European sovereignty and power that contributed to the colonization of Indigenous territories and Nations that make up the geography of Canada today. In the spirit of Truth and Reconciliation, we acknowledge Canada’s colonial history and the policies of racism that created power imbalances throughout history and the resulting harm done to Indigenous Peoples.
Our Promise to Indigenous Peoples is a reaffirmed commitment to building more collaborative relationships that will enhance the inclusion and social well-being of Indigenous People of Canada. We fully commit to the spirit of reconciliation reflected in the Truth and Reconciliation Commission’s Calls to Action and final report.
Help Us Serve Rural and Remote Communities
The North West Company plays a critical role in serving rural and remote communities across Canada’s north. Customers trust our Northern stores and NorthMart stores to provide the products and services that make their lives better. In turn, we trust our in-store personnel to deliver! If you are considering a career in the north, we offer excellent compensation and the freedom to make a store your own. You’ll have the rare opportunity of experiencing life in the north, with its outdoor activities and culturally engaged communities. We put our full support, including first-rate training, behind you. Many of our most successful operators worked their way up through our stores. If you are ready for adventure and hungry for a meaningful, wide-open career, take a look at what we have to offer.
We’d love to hear from all workers who are motivated to thrive professionally and personally while making a difference in multiple communities across the North. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
The North West Company is proud to serve and support communities in Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food, and our goal is to be the best local shopping choice for everyday household and local lifestyle needs.
Job Type: Full-time
Work Location: On the road
