Server/bartender leadership development role Jobs

Front of House Manager
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- $50,000 a year
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
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Taproom Manager
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FOH Manager
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Quick apply
3d
Food and Beverage Manager
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server/bartender leadership development role jobs near

Front of House Manager

Lowlands Fire Food
Whitby, ON

Quick apply

Job details

Full-time
$50,000 a year
4 days ago

Qualifications

Serving
Hospitality
Upselling
Guest services
Cash handling
Leadership
Restaurant experience
Communication skills
Smart Serve

Full job description

Company: Lowlands Fire Food
Website: www.lowlandsfirefood.ca

Company Overview

Lowlands Fire Food is an Ontario based, FeastON certified food service company operating full-service restaurants and food trucks for public and private events. We focus on scratch cooking, bold flavours, and delivering a consistent, high quality guest experience across all service formats.

Our team works in a fast paced, hands-on environment where professionalism, accountability, and teamwork are essential. We value strong leadership on the floor and offer opportunities for growth within a locally owned and growing company.

Job Summary

Our Brooklin location, Lowlands Kitchen & Bar, is seeking an experienced Front of House Manager to lead daily service operations.

This is a hands-on, service focused leadership role responsible for building, training, and leading the front of house team while maintaining exceptional guest experience standards. The Front of House Manager will play a key role including beverage program development, staff onboarding, service systems, and floor execution during the opening period.

The ideal candidate is a confident hospitality leader who thrives in fast paced environments, leads by example, and takes ownership of service standards, team performance, and guest satisfaction.

Position Details

Reports to: General Manager
Start Date:
Hours: Part time prior to opening, full time once operational
Wage: $50,000 per year
Tips: Tip pool. Managers are eligible to receive tips during shifts worked as manager or server

Bonuses: Performance based bonuses

Key Responsibilities

1. Inventory and FOH Supplies

In cooperation with the General Manager, assist in the development of the craft cocktail and wine program
Monitor FOH inventory including bar stock, glassware, menus, linens, and cleaning supplies
Communicate ordering needs and reduce waste, breakage, and loss

2. Guest Experience and Service Standards

Ensure prompt, friendly, and consistent service for all guests
Set and enforce service standards for greeting, seating, table service, and checkout
Handle guest complaints professionally and effectively
Manage dining room flow to prevent service delays and overcrowding
Build relationships with regular guests and encourage repeat business

3. Staff Leadership and Supervision

In cooperation with the General Manager, hire, train, schedule, and supervise FOH staff
Lead pre shift meetings and communicate daily priorities, specials, and expectations
Coach and develop staff on service execution, upselling, and teamwork
Address performance issues through feedback, documentation, and discipline as required
Foster a positive, professional, and accountable workplace culture

4. Scheduling and Labour Management

Create schedules aligned with forecasted sales and service needs
Manage call ins, shift changes, and staffing adjustments
Control labour costs while maintaining service quality
Ensure compliance with employment standards, breaks, and labour regulations

5. Operations and Floor Management

Oversee daily FOH operations during service
Coordinate pacing and communication between FOH and kitchen teams
Ensure efficient table turns without compromising guest experience
Maintain cleanliness and organization of dining areas, bar, and restrooms
Ensure opening and closing procedures are followed

6. Sales and Revenue Optimization

Train staff on menu knowledge, specials, and upselling techniques
Monitor average check size, table turnover, and comp usage
Support promotions, events, and seasonal initiatives

7. Cash Handling and POS Oversight

Oversee cash handling, tip procedures, and end of day reporting
Ensure accurate billing, refunds, and voids
Monitor POS usage and address discrepancies or misuse

8. Health, Safety, and Compliance

Enforce food safety, alcohol service, and hygiene standards
Ensure Smart Serve compliance and responsible alcohol service
Address safety hazards and incidents promptly
Maintain compliance with health regulations and company policies

9. Communication and Coordination

Act as a key communication link between FOH, kitchen, and management
Communicate guest feedback and operational issues to leadership
Coordinate with kitchen leadership on service pacing and menu changes

10. Leadership Presence

Lead by example with professionalism, reliability, and strong work ethic
Step into any FOH role as needed during service
Remain calm, decisive, and solution focused during busy periods

Requirements

3 to 5 years experience in a full-service restaurant environment
1 to 2 years experience in a leadership role such as assistant manager, shift supervisor, lead server, or bar supervisor
Hands on experience in multiple FOH roles including server, host, bartender, or expo
Proven staff leadership experience including training, coaching, and leading shifts independently
Strong guest service and conflict resolution skills
Experience with scheduling, labour management, and call in coverage
POS and cash handling experience
Working knowledge of health and safety standards
Valid Smart Serve certification
Reliable, punctual, and professional with strong communication skills
Ability to perform under pressure in high volume service environments

If you are ready to elevate your hospitality experience with us at Lowlands Fire Food, we invite you to apply today and become part of our dedicated team!

Job Type: Full-time

Pay: $50,000.00 per year

Work Location: In person

Quick apply

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