The Order Entry & Inventory Coordinator plays a critical role in supporting our customer service, production planning, and inventory management functions. This position serves as a key link between customers, Sales, Production, Inventory, Quality Assurance, and Logistics teams to ensure accurate order execution, optimal inventory levels, and timely delivery of fresh, high-quality products. This is a full-time one (1) year temporary position, with the possibility of extension or becoming permanent.
This is a fast-paced, detail-driven role requiring strong organization, communication, and problem-solving skills. The successful candidate will balance administrative responsibilities with hands-on operational involvement, proactively identifying challenges, coordinating solutions, and supporting the team in delivering exceptional service to our customers. We rally together as a team to overcome obstacles, delight our customers and deliver healthy, delicious, all-natural food for Canadian families.
Key Accountabilities:
- Receive, review, enter, and maintain customer orders with exceptional accuracy and attention to detail.
- Verify order details, pricing, quantities, product availability, shipping requirements, and customer specifications.
- Manage order changes, adjustments, cancellations, rejections, and follow-ups in a timely manner (customer orders change frequently!)
- Perform daily inventory transactions, adjustments, and data entry within ERP systems
- Monitor inventory levels and coordinate ordering requirements to meet forecasted and actual customer demand
- Work closely with team members to support production planning, reporting, and resolution of customer issues
- Communicate inventory status, shortages, and upcoming needs to Production, Sales, Inventory, and QA teams
- Identify and escalate inventory risks, shortages, quality concerns, and operational challenges to minimize losses and service disruptions
- Forecast short- and long-term produce and material requirements while considering production schedules, customer commitments, and inventory availability
- Coordinate, allocate, and reconcile inventory for production requirements across facilities
Key Attributes and Skills
- Exceptional attention to detail – Demonstrates accuracy and precision in order entry, inventory records, and operational documentation.
- Strong organizational skills – Effectively prioritizes multiple tasks and manages competing deadlines in a fast-paced environment. This role requires structure and diligence.
- Superior communication skills (English language) – Communicates clearly with internal and external stakeholders. Clear verbal and written communication is a must.
- Problem-solving mindset – Identifies challenges, evaluates options, and takes action with urgency and sound judgment.
- Adaptability and flexibility – Comfortable adjusting priorities in response to changing customer demands and fresh produce industry conditions.
- Teamwork – Works collaboratively and supports team success. At Sliced FC we are a strong, team with members who are willing to step in and step up.
- Passion – We make delicious and healthy food! This is something to be proud of and passionate about.
- Persistence – There is a way around every challenge. At Sliced FC and Star Produce, we keep working until we find it.
Education and Experience:
- Minimum 2 years progressive experience in a similar role involving order coordination, inventory management, production support, or supply chain administration.
- Experience within the fresh produce, food manufacturing, warehouse, distribution, or retail industry considered a strong asset
- Proficient in Microsoft Excel, including data entry, formatting, formulas, and basic reporting
- Experience with an ERP system, preferably Microsoft Dynamics 365 considered an asset
- Post-secondary education in a related field considered an asset
Working Conditions
- This is an in-office role, Tuesday to Saturday
- Work is a mix of sedentary tasks at a desk/computer (80%) and being on your feet in a warehouse/production area (20%) and the coolers will keep you fresh like our produce
- Our office team (12 people) is positive and supportive. We also like to eat cake.
- Our work fluctuates with demand. Occasionally, extended hours or evening/weekend/holiday work may be required
- Free parking is available
How to Apply
Please submit your resume (in PDF format) in confidence. While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
Pay: From $50,000.00 per year
Benefits:
- Casual dress
- On-site parking
Application question(s):
- Will you now or ever require authorization or sponsorship to work in Canada?
- Do you currently reside in Calgary or the surrounding area and have reliable transportation to work on-site Tuesday through Saturday?
- How many years’ experience do you have in a similar role?
- What industry(ies) have you worked in?
- What is your level of proficiency with Microsoft Excel? (Basic, Intermediate, Advanced)
- Have you worked with an ERP before? If yes, which one(s) and briefly describe your utilization.
Work Location: In person
