Fairmont hotel Jobs

Bilingual Royal Service Agent (Full-Time)
FAIRMONT —Ottawa, ON
- $25.57 an hour
- Full-time
- Bilingual
- Hotel
- POS
Quick apply
Houseperson, Housekeeping (Part-time)
FAIRMONT —Calgary, AB
- Part-time
- Hospitality
- Hotel
- Organizational skills
- Disability insurance
- Dental care
Quick apply
Busperson (Temporary Full-Time)
FAIRMONT —Ottawa, ON
- $22.35 an hour
- Part-time
- Bilingual
- Hotel
- Organizational skills
Quick apply
3d
Assistant Front Office Manager
FAIRMONT —Jasper, AB
- $55,000–$60,000 a year
- Full-time
- Windows
- Hotel
- Bachelor's
- Dental care
- Vision care
Quick apply
Lobby Lounge Server - Full Time
FAIRMONT —Vancouver, BC
- From $21.65 an hour
- Weekends as needed
- Serving
- Hospitality
- Hotel
- Disability insurance
- Dental care
Quick apply
Banquet Server, Part-Time
FAIRMONT —Vancouver, BC
- $23.30 an hour
- 8 hour shift
- Hotel
- Organizational skills
- Communication skills
- Commuter benefits
- Dental care
Quick apply
Night Guest Agent (Part-time)
FAIRMONT —Calgary, AB
- Part-time
- Hospitality
- Customer service
- Basic math
- Disability insurance
- Dental care
Quick apply
In Room Dining Server
FAIRMONT —Jasper, AB
- From $16.53 an hour
- Part-time
- English
- Hotel
- Organizational skills
Quick apply
14d
Fairmont Gold Supervisor (Front Office)
FAIRMONT —Banff, AB
- $24.74–$29.31 an hour
- Full-time
- Microsoft Excel
- Hotel
- Supervising experience
- Dental care
- Vision care
Quick apply
14d
Assistant Manager, In Room Dining
FAIRMONT —Toronto, ON
- $60,960–$70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hotel
Quick apply
Event AV Operations Manager- Fairmont Banff Springs
Encore Global —Banff, AB
- Weekends as needed
- Hospitality
- Customer service
- Microsoft Office
Front Office Supervisor
FAIRMONT —Banff, AB
- $29.43–$32.21 an hour
- Full-time
- Microsoft Excel
- Hotel
- Supervising experience
- Dental care
- Vision care
Quick apply
Event Server
FAIRMONT —Banff, AB
- $17.22–$18.22 an hour
- 12 hour shift
- Hotel
- Cash handling
- Dental care
- Vision care
Quick apply
Event Set Up Attendant
FAIRMONT —Banff, AB
- $21.27–$27.48 an hour
- Contract
- Hotel
- Organizational skills
- Guest services
- Dental care
- Vision care
Quick apply
6d
Botanist Junior Server - Casual
FAIRMONT —Vancouver, BC
- $22.88 an hour
- Full-time
- Hospitality
- Sanitation
- Hotel
Quick apply
Assistant Server
FAIRMONT —Lake Louise, AB
- $19.13 an hour
- Weekends as needed
- Hotel
- Restaurant experience
- Dental care
- Vision care
Quick apply
11d
Housekeeping Public Area Attendant
FAIRMONT —Lake Louise, AB
- $20.06 an hour
- Full-time
- Heavy lifting
- Hotel
- High school diploma or GED
- Dental care
- Vision care
Quick apply
People & Culture Coordinator
FAIRMONT —Lake Louise, AB
- Full-time
- Hotel
- Human resources
- Hotel experience
- Dental care
- Vision care
Quick apply
Assistant Director, People & Culture
FAIRMONT —Jasper, AB
- $75,000–$90,000 a year
- Full-time
- Microsoft Office
- Hotel
- Bachelor's
Quick apply
Host - Rundle Bar
FAIRMONT —Banff, AB
- $18.14–$20.29 an hour
- Weekends as needed
- Bar
- Hotel
- Dental care
- Vision care
Quick apply

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Bilingual Royal Service Agent (Full-Time)

FAIRMONT -
Ottawa, ON

Quick apply

Job details

Full-time
$25.57 an hour

Qualifications

Bilingual
POS
Computer skills
Guest services
Phone etiquette
Smart Serve

Full job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Royal Service Agent (Full-Time).

What is in it for you:

Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Comprehensive extended health benefits package
Full rate of pay of $25.57/hour

Job Description

Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service to our internal and external guests
Process all external and internal calls either by redirecting calls or assisting the caller
Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
Have a sufficient working knowledge of all departments
Serve as a liaison for Guests requiring information relating to all aspects of the hotel
Deliver and program wake up calls for guests
Send Secure Pay forms upon request
Maintain and ensure all guestroom telephones are in operating condition
Responsible for organizing daily amenity report and same day amenity requests
Take in-room dining food & beverage orders
Take dining reservations for our restaurants and answer questions regarding menu items and special dining events in an informative and helpful way
Create bills and post to guest accounts
Maintain proper telephone etiquette at all times
Have full knowledge of the hotel’s emergency procedures
Follow department policies, procedures, service standards and safety policies
Assist in the training of new colleagues
Other duties as assigned by the Royal Service and Loyalty Manager

Qualifications

Available to work overnight shifts
Fluent in both official languages
Previous related experience
Previous Point of Sale system experience preferred
Must have Smart Serve certificate
Food and Beverage experience is a strong asset
Ability to function effectively in emergency situations
Must possess outstanding guest services skills
Highly responsible and reliable
Must have excellent telephone manners and experience
Strong familiarity with computers - Must be able to type 40+ words per min
Strong team player and self-reliant

Additional Information

Physical Aspects of Position (include but are not limited to):

Sitting throughout shift and occasional lifting and carrying up to 20 lbs

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

Bilingual Royal Service Agent (Full-Time)

Houseperson, Housekeeping (Part-time)

Busperson (Temporary Full-Time)

Assistant Front Office Manager

Lobby Lounge Server - Full Time

Banquet Server, Part-Time

Night Guest Agent (Part-time)

In Room Dining Server

Fairmont Gold Supervisor (Front Office)

Assistant Manager, In Room Dining

Event AV Operations Manager- Fairmont Banff Springs

Front Office Supervisor

Event Server

Event Set Up Attendant

Botanist Junior Server - Casual

Assistant Server

Housekeeping Public Area Attendant

People & Culture Coordinator

Assistant Director, People & Culture

Host - Rundle Bar

I want to receive the latest job alerts for fairmont hotel

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