Jasper park lodge Jobs

Technical Supervisor -Fairmont Jasper Park Lodge
Encore Global —Jasper, AB
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Royal Service Agent
FAIRMONT —Jasper, AB
- From $20.22 an hour
- Full-time
- Customer service
- English
- Windows
Quick apply
Bellperson (Seasonal)
FAIRMONT —Jasper, AB
- From $19.49 an hour
- Full-time
- Hotel
- Organizational skills
- Guest services
Quick apply
Hotel Supervisor, Glacier View Lodge
Pursuit Collection —Jasper, AB
- $22 an hour
- Nights as needed
- Hotel
- Supervising experience
- Front desk
6d
Guest Experience Agent, Pyramid Lake Lodge
Pursuit Collection —Pyramid Lake, AB
- $18.50 an hour
- Full-time
- Customer service
- Hotel
- First Aid Certification
Altitude Food & Beverage Attendant, Columbia Icefield
Pursuit Collection —Jasper, AB
- $17 an hour
- Full-time
- Hotel
- Organizational skills
- In-person
Starbucks Barista, Columbia Icefield
Pursuit Collection —Jasper, AB
- $17 an hour
- Full-time
- Hotel
- In-person
- Cash handling
Concierge (Seasonal)
FAIRMONT —Jasper, AB
- From $20.95 an hour
- Full-time
- Hotel
- Organizational skills
- Communication skills
Quick apply
Storekeeper
FAIRMONT —Jasper, AB
- $17.29 an hour
- Full-time
- Inventory control
- Heavy lifting
- Hotel
Quick apply
3d
Assistant Front Office Manager
FAIRMONT —Jasper, AB
- $55,000–$60,000 a year
- Full-time
- Windows
- Hotel
- Bachelor's
- Dental care
- Vision care
Quick apply
Driver
FAIRMONT —Jasper, AB
- From $23.46 an hour
- Full-time
- Hotel
- First Aid Certification
- Organizational skills
Quick apply
Bellperson - Overnight (Seasonal)
FAIRMONT —Jasper, AB
- From $19.49 an hour
- Full-time
- Hotel
- Organizational skills
- Guest services
Quick apply
6d
Reservations Agent
FAIRMONT —Jasper, AB
- From $20.88 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
3d
Prep Cook, Columbia Icefield
Pursuit Collection —Jasper, AB
- $19 an hour
- Full-time
- Cooking
- Hotel
- In-person
Altitude Server, Columbia Icefield
Pursuit Collection —Jasper, AB
- From $15.50 an hour
- Full-time
- Hotel
- Organizational skills
- In-person
Tour Guide & Driver - Class 2 Training Provided, Columbia Icefield
Pursuit Collection —Jasper, AB
- $21.50 an hour
- Full-time
- English
- Hotel
- In-person
Plumber
FAIRMONT —Jasper, AB
- From $39.61 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Vision care
Quick apply
Line Cook, Columbia Icefield
Pursuit Collection —Jasper, AB
- $21 an hour
- Full-time
- Customer service
- Cooking
- Hotel
3d
Multi-Property VIP & Luxury Reservations Specialist
FAIRMONT —Jasper, AB
- From $26.21 an hour
- Full-time
- Hospitality
- Microsoft Office
- Hotel
Quick apply
Chief Steward
FAIRMONT —Jasper, AB
- $65,000–$72,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Computer skills
- Dental care
- Vision care
Quick apply

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Technical Supervisor -Fairmont Jasper Park Lodge

Encore Global -
Jasper, AB

Apply Now

Job details

Full-time

Qualifications

Hospitality
Customer service
Bachelor's
Driving Licence

Full job description

Position Overview

The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations Manager.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and ENCORE service expectations.
Serves as a mentor for new hires.
Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.
Ensures the equipment sheets are updated and properly completed.
Works with team to establish coordinated communications for the management of events.
Attends venue meetings as needed (example = banquet event orders or pre-event conferences)

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.
Leads the team in proper security, storage, transportation, and maintenance of equipment.
Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio visual experience is required
Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date
Knowledge of technical theory
Advanced problem solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work
Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply Now

Refine Your Search

Technical Supervisor -Fairmont Jasper Park Lodge

Royal Service Agent

Bellperson (Seasonal)

Hotel Supervisor, Glacier View Lodge

Guest Experience Agent, Pyramid Lake Lodge

Altitude Food & Beverage Attendant, Columbia Icefield

Starbucks Barista, Columbia Icefield

Concierge (Seasonal)

Storekeeper

Assistant Front Office Manager

Driver

Bellperson - Overnight (Seasonal)

Reservations Agent

Prep Cook, Columbia Icefield

Altitude Server, Columbia Icefield

Tour Guide & Driver - Class 2 Training Provided, Columbia Icefield

Plumber

Line Cook, Columbia Icefield

Multi-Property VIP & Luxury Reservations Specialist

Chief Steward

I want to receive the latest job alerts for jasper park lodge

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