Toronto, On Technical support analyst tier Jobs – 65 Openings This Week

CRM Application Consultant
BAASS Business Solutions —Thornhill, ON
- From $70,000 a year
- 8 hour shift
- CRM software
- Sales
- Customer service
- Dental care
- Paid time off
Quick apply
12d
Senior Financial Analyst, External Financial Reporting and MD&A
Northland Power —Toronto, ON
- $90,000–$100,000 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Accounting
- Wellness program
- Dental care
Senior Workday HCM Analyst
GFL Environmental —Vaughan, ON
- Analysis skills
- Bachelor's
- Human resources
- Profit sharing
- Wellness program
Senior Software Developer, Data (Remote First)
Zensurance —Toronto, ON
- $104,000–$145,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Engineering
- Dental care
Quick apply
Senior Analyst – AI Models Risk and Governance
Royal Bank of Canada —Toronto, ON
- Full-time
- Analysis skills
- Product management
- Agile
IT Project Manager
Amphenol HSIO —Markham, ON
- $90,000–$120,000 a year
- Microsoft Excel
- Computer Science
- PMP
- Designated paid holidays
- Disability insurance
Quick apply
Digital Senior Developer
Definity Financial Corporation —Toronto, ON
- $92,000–$142,000 a year
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Databases
- Tuition reimbursement
- Paid time off
Staff Software Engineer - AI Platform
CaptivateIQ —Toronto, ON
- $181,289–$285,272 a year
- Full-time
- Hybrid work
- Sales
- AI
- Python
- Dental care
- Paid time off
Quick apply
RQ11231 - 2 x Sr. Software Developer
Source Code —Toronto, ON
- $70.83–$85.00 an hour
- Full-time
- Oracle
- APIs
Quick apply
[C] Salesforce Engineer / Developer
Maple Leaf Sports & Entertainment Partnership —Toronto, ON
- Full-time
- Azure
- Sales
- Salesforce
9d
Manager, External Financial Reporting
Northland Power —Toronto, ON
- $125,000–$130,000 a year
- Full-time
- Microsoft Office
- Accounting
- Communication skills
- Wellness program
- Dental care
RQ11296 - Software Developer - Senior - 2X
Source Code —Toronto, ON
- $70.83–$106.25 an hour
- Full-time
- APIs
Quick apply
5d
Director of Corporate Development
CSC Generation —Toronto, ON
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Dental care
- Paid time off
Quick apply
Manager, Business Analysis & Insights, GTB - Toronto
Scotiabank —Toronto, ON
- Finance
- Master's degree
- Databases
6d
Senior Java Full Stack Developer
Citi —Mississauga, ON
- $94,300–$141,500 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Java
Managing Director, Construction Disputes (Claims & Delay) & Advisory
Ankura —Toronto, ON
- Full-time
- PMP
- Engineering
- Bachelor's
Industry Marketing Campaigns Manager
NewRocket —Toronto, ON
- Full-time
- Remote
- Sales
- Salesforce
- AI
Quick apply
Account Director
Forma.ai —Toronto, ON
- Sales
- Disability insurance
- Dental care
Senior Marketing Manager - LotusFlare DNO
LotusFlare —Toronto, ON
- Oracle
- Sales
- Writing skills
Corporate Development Analyst
CSMC —Toronto, ON
- Full-time
- Engineering
- Finance
- Analysis skills
Quick apply

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technical support analyst tier jobs near toronto, on

CRM Application Consultant

BAASS Business Solutions -
Thornhill, ON

Quick apply

Job details

Full-time
From $70,000 a year
12 days ago

Qualifications

CRM software
Sage
CSS
Sales
Customer service
Salesforce
ERP systems
Microsoft Dynamics 365
SQL
Presentation skills
JavaScript
HubSpot
Business requirements
Communication skills
Marketing
Time management

Full job description

CRM Application Consultant

Position Summary

We are seeking a customer-focused CRM Application Consultant to support the implementation, configuration, and ongoing success of Sage CRM and Creatio solutions. This role is ideal for someone who enjoys working directly with clients to understand business processes, optimization of CRM usage, and deliver practical solutions without extensive software development.

The successful candidate will provide functional consulting, user support, education, system configuration, and light application customizations while acting as a trusted advisor throughout the customer lifecycle.

Key Responsibilities

CRM Consulting & Business Analysis

· Work closely with clients to understand business processes and CRM requirements.

· Gather, document, and validate business and functional requirements.

· Recommend CRM best practices and process improvements.

· Configure CRM solutions to align with customer workflows and business objectives.

· Assist with CRM implementation, upgrades, and optimization projects.

Application Configuration

· Configure entities, forms, views, dashboards, workflows, reports, and security settings.

· Create and modify CRM layouts, fields, and business rules.

· Perform light application customizations within Sage CRM and Creatio using built-in tools.

· Configure automation and notifications using low-code/no-code capabilities.

· Assist with data imports, exports, and migration activities.

Customer Support

· Provide Level 1 application support for CRM users.

· Troubleshoot functional issues and identify appropriate resolutions.

· Escalate complex technical issues internally to next tier support, development or vendor support when necessary.

· Maintain support documentation and knowledge articles.

Education & User Adoption

· Deliver end-user and administrator education.

· Create user guides and education materials.

· Assist customers in adopting CRM best practices.

Project Delivery

· Participate in CRM implementation and enhancement projects.

· Assist with solution testing and user acceptance testing (UAT).

· Document configurations and business processes.

· Work collaboratively with project managers, developers, and customer stakeholders.

Qualifications

· 2+ years of experience with Sage CRM, Creatio, or similar CRM platforms.

· Experience configuring CRM applications without heavy programming.

· Strong understanding of CRM concepts and business processes.

· Experience gathering and documenting business requirements.

· Excellent analytical and problem-solving skills.

· Strong communication and presentation abilities.

· Ability to manage multiple client priorities.

· Customer-focused with excellent interpersonal skills.

Preferred Skills

· Experience with one or more of the following:

o Sage CRM

o Creatio CRM

o Microsoft Dynamics 365

o Salesforce

o HubSpot CRM

· Knowledge of sales, marketing, and customer service processes.

· Experience with workflow automation.

· Experience importing and exporting data.

· Familiarity with reporting and dashboards.

· Basic CSS, or JavaScript knowledge for light interface customizations is an asset but not required.

· Basic SQL Knowledge

· Basic understanding of ERP Systems

What We're Looking For

The ideal candidate is:

· A strong communicator who enjoys working with people.

· Curious about improving business processes.

· Comfortable learning new CRM platforms.

· Organized and detail oriented.

· Self-motivated with strong time management skills.

· Able to translate business needs into practical CRM solutions.

Nice-to-Have Experience and Certifications

· Sage CRM experience or certification

· Creatio Analyst certification

· Business Analysis certification (ECBA, CCBA, CBAP)

Success Measures

Success in this role includes:

· High customer satisfaction.

· Successful CRM implementations and enhancements.

· Increased user adoption.

· Timely resolution of customer support requests.

· Well-documented CRM configurations.

· Continuous improvement recommendations for client business processes.

Additional info:

· Job Type: Full-time

· In office - Work Location: Thornhill, Ontario

· Starting Salary: $70,000.00 CAD annually

Benefits:

· Dental care

· Ability to Work from Home

Schedule:

· 8-hour shift, Monday to Friday

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

Dental care
Paid time off
Work from home

Experience:

Sage CRM, Creatio or CRM platform: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

technical support analyst tier jobs in toronto, on

CRM Application Consultant

Senior Financial Analyst, External Financial Reporting and MD&A

Senior Workday HCM Analyst

Senior Software Developer, Data (Remote First)

Senior Analyst – AI Models Risk and Governance

IT Project Manager

Digital Senior Developer

Staff Software Engineer - AI Platform

RQ11231 - 2 x Sr. Software Developer

[C] Salesforce Engineer / Developer

Manager, External Financial Reporting

RQ11296 - Software Developer - Senior - 2X

Director of Corporate Development

Manager, Business Analysis & Insights, GTB - Toronto

Senior Java Full Stack Developer

Managing Director, Construction Disputes (Claims & Delay) & Advisory

Industry Marketing Campaigns Manager

Account Director

Senior Marketing Manager - LotusFlare DNO

Corporate Development Analyst

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