Ottawa, On Operations manager Jobs – 76 Openings This Week

Director, Systems Operations Software
Telesat —Ottawa, ON
- Full-time
- Management
- Computer Science
- Engineering
Senior Director, Product Operations
Petal —Ottawa, ON
- Full-time
- Remote
- Bachelor's
- Product management
- Organizational skills
Quick apply
3d
Lead Dog Care Specialist (Training, Grooming & Operations)
Dog Lover's Playground Ottawa —Ottawa, ON
- $17.20–$22.00 an hour
- Full-time
- Microsoft Word
- Heavy lifting
- Customer service
- Flexible schedule
Quick apply
Field Operations Supervisor, Maintenance
TK Elevator Canada Ltd. —Ottawa, ON
- $120,000–$165,000 a year
- Full-time
- Customer service
- Maintenance
- Supervising experience
- Wellness program
- Disability insurance
4d
Shift Lead, Cage and Credit Operations - Cage Operations
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- $49,446–$66,330 a year
- Weekends as needed
- Hotel
- Analysis skills
- Supervising experience
Quick apply
Operations Supervisor-Bayshore Shopping Centre
Victoria's Secret —Nepean, ON
- $21.25–$25.50 an hour
- Weekends as needed
- Heavy lifting
- Retail sales
2d
Table Games Floor Supervisor - Table Games Operations
Hard Rock Hotel & Casino Ottawa —Ottawa, ON
- $49,444–$66,330 a year
- Weekends as needed
- Serving
- English
- Hotel
Quick apply
F&B Operations Supervisor
The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection —Canada
- Weekends as needed
- Serving
- Hospitality
- Hotel
- Dental care
- Vision care
Quick apply

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Director, Systems Operations Software

Telesat -
Ottawa, ON

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Job details

Full-time

Qualifications

Management
Computer Science
Engineering
Master's degree
Bachelor's
AI
Leadership

Full job description

This role serves as a key integrator and transformation leader across SysOps, responsible for ensuring alignment across architecture, requirements, vendor delivery, and program execution.

Operating horizontally across teams, the position provides governance, coordination, and strategic oversight to ensure SysOps functions as a cohesive system rather than independent delivery streams. The role plays a central part in driving AI-enabled transformation, enabling structured, high-quality inputs (requirements, design, and architecture) that support the transition to AI-assisted, in-house development models.

This is a high-impact leadership role requiring strong systems thinking, cross-functional influence, and the ability to operate effectively across engineering, product, operations, and vendor ecosystems.

Key Responsibilities

Vendor Strategy & Management: Lead offshore/vendor engagement strategy across SysOps, including scope allocation, de-scoping, and transition to in-house development while maintaining effective vendor relationships.
SysOps Functional Alignment: Ensure alignment across all SysOps domains (EMS, CNMS, CNOS, NCS, Operations, and BSS), resolving cross-team gaps, overlaps, and inconsistencies to enable cohesive system behavior.
Architecture Alignment Oversight: Provide oversight to ensure LSS capabilities align with system architecture across domains and that requirements, design, and implementation remain consistent with target architecture.
Product Owner Function Leadership: Consolidate and standardize the Product Owner function across SysOps to ensure consistent backlog management, prioritization, and coordination of cross-team dependencies.
Program Governance & Oversight: Provide cross-functional program oversight, tracking progress, risks, and dependencies across vendor deliverables and internal teams, and supporting leadership with integrated program visibility.
IVV & Integration Management: Coordinate integration, verification, and validation activities across SysOps systems, ensuring end-to-end integration readiness and alignment of testing strategies.
Operations & BSS Alignment: Ensure SysOps capabilities align with operational (NOC) needs and BSS integration requirements, supporting end-to-end service workflows.
Documentation & External Deliverables Governance: Oversee the quality, consistency, and status of external-facing documentation, including requirements, architecture artifacts, vendor deliverables, and program documentation.

Required Qualifications

Bachelor’s or Master's degree in Engineering, Computer Science, or a related technical field
15+ years of experience in OSS/BSS/NMS, telecom systems, or large-scale software platforms
Minimum 10 years of progressive leadership experience
Mininum 10 years of proven management experience managing and mentoring direct reports
Leadership of large, cross-functional teams in matrixed environments
Demonstrated experience in cross-functional system integration and alignment
Vendor and offshore delivery management
Program governance and large-scale delivery oversight

Preferred Qualifications

Experience with AI-enabled or model-driven development practices
Strong understanding of complex BSS/OSS, Management Plane, and Control Plane architectures.
Experience driving organizational transformation across multiple teams and vendors

This role is critical to the success of SysOps as it transitions toward a more integrated, AI-driven delivery model. It ensures that alignment, traceability, and integration are maintained across all domains, reducing risk and enabling more efficient execution at scale.

The ideal candidate will bring a balance of technical depth, program leadership, and organizational influence, with the ability to connect strategy to execution across multiple teams and stakeholders.

This position offers the opportunity to shape how SysOps operates as a unified system and to play a leading role in modernizing development practices through AI-driven transformation.

Commitment: Full Time Hire - (FTE with Benefits)

Department: Lightspeed System Development - Landing Stations and User Terminals

Location: Ottawa, Ontario

Team: LEO Systems Operations Software

Apply Now

Refine Your Search

operations manager jobs in ottawa, on

Director, Systems Operations Software

Senior Director, Product Operations

Lead Dog Care Specialist (Training, Grooming & Operations)

Field Operations Supervisor, Maintenance

Shift Lead, Cage and Credit Operations - Cage Operations

Operations Supervisor-Bayshore Shopping Centre

Table Games Floor Supervisor - Table Games Operations

F&B Operations Supervisor

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