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Project Manager/Leader

Softline Technology
Toronto, ON

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Job details

Contract

Qualifications

Jira
Azure
Go
Management
Waterfall
Kubernetes
PMP
Customer service
DevOps
Solaris
Enterprise architecture
.NET
Java
Project management
Docker
Presentation skills
IT project management
Scrum
Software development
APIs
Project management software
Project management methodology
Agile
Business requirements
Microsoft Project
Leadership
Communication skills
Information management
Negotiation
SDLC

Full job description

Description

NOTE:

Assignment Type: This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Extension/Amendment Attestation:

Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW.

HSC may exercise its option to extend the SOW beyond October 5, 2027, provided that the Master Service Agreement is extended. Any such extension shall be on the same terms, conditions, and covenants as those contained in the SOW.

Responsibilities:

Provide project management for various high-profile projects within the branch
Ensure project deliverables meet clients’ business requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with OPS project management methodologies and frameworks
Interact with senior staff within the ministry and with external partners and manage relationships
Lead organizational development, strategy development, business planning, and ministry funding requests.
Gather and develop requirements to create and maintain a detailed project schedule and/or integrated plan
Identify team members in various disciplines, clarify roles and responsibilities, and set task/ deliverable/performance expectations for resources that are both OPS unionized employees, as well as Fee for Service (FFS) consultants
Resolve resourcing and inter-personal conflicts, negotiate changes to resourcing, ensure knowledge is shared among team members so that project objectives and deliverables are met
Develop complex project budgets based on multiple funding channels and cross-ministry dependencies
Effectively manage large project budgets and ensure a high level of fiscal control and accountability including estimates, forecasts and reconciliation/confirmation of actuals
Use ministry project management tools for recording and reporting project/program data
Participate in team meetings
Create/update Integrated Project Management Plan (IPP), adjust and update IPP as per change requests

Perform reviews of schedule, variance analysis, adjust leads and lags, and revise schedule

Manage and monitor project progress, critical path activities, and report on slippage

Create overall project status and project progress reports for project executives and stakeholders

Identify and manage issues, review issue status, and produce issue logs

Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed

Articulate and prioritize issues and risks at senior executive levels, and recommends mitigation strategies for decision makers

Review change requests, and prepare change requests report to be reviewed by Change Control Board, and adjust integrated project plan accordingly

Prepare business transformation and adoption plans

Create and provide knowledge transfer documentation as part of the knowledge transfer plan

Establish and participate in steering committee and stakeholder forums

Provide project, program, and/or portfolio reporting to multi-stakeholders at senior executive levels

Use appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – concept, definition, planning, implementation and close-out

Promote OPS I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology, and the control of the use of I&IT resources

Adopt and adhere to OPS Unified I&IT Project Methodology, OPS/e-Health Ontario Gating process

Be a demonstrated team player with a track record for meeting deadlines.

Experience Requirements

Core
Skills and Experience

Over 10+ years of project management experience leading and
planning complex, mission critical projects or initiatives involving business
transformation, and design, development, implementation, and integration of
IT solutions and services including web-based applications, Cloud-based
services, and API’s.

Over 10+ years of experience with the Software Development Life
Cycle following Waterfall, DevOps, Agile or Iterative methodologies and
practices.

Working with business analysts and system designers to define
project scope, and design and translate the business requirements and
functional specifications into an application design appropriate to meet the
business and operational/IT needs

Leading a team of business analysts, designers, developers &
testers, and working with cross-functional teams

Overseeing the development of agreed-to IT solutions and
implementation of those solutions, including design, test, installation and
monitoring of the new systems and services.

Gathering and developing requirements in order to create and
maintain a detailed project schedule, timelines, resource and integrated plan

Acting as the senior business/technical expert, coordinating all
aspects of a specific deliverable including the oversight of team members
where appropriate

Applying business process transformation and re-engineering
concepts to promote business improvements through alternative, cost effective
service delivery approaches

Identifying, articulating and prioritizing issues and risks at
senior executive levels and recommending mitigation strategies for decision
makers

Establishing and participating in working groups and stakeholder
forums

Developing detailed project management documentation

Identifying conflicts and communicating deliverable conflicts or
issues to the engagement lead or client manager

Proactively identifying, managing and working with relevant
parties on risk mitigation strategies to ensure commitments and deliverables
are completed as per approvals and stakeholder expectations

Anticipating and resolving problems to ensure that the
deliverables are completed, on time and within budget, to the highest
quality, meeting or exceeding expectations

Identifying and resolving project conflicts related to
resources, schedules, cost etc.

Developing and/or supporting the development of training and
communications material in support of large system implementation

Developing, preparing reports and presentations, including
options, recommendations, implementation plans, designs, strategies and
change-management options

Developing, maintaining and regularly completing any reporting
or dashboard tools required by project sponsors/clients

Presenting solutions in written or oral reports, preparing
documentation and presenting progress reports to clients

Providing project, program, and/or portfolio reporting to
multi-stakeholders at management levels

Using appropriate strategies and actions to overcome resistance
to change and capitalize on forces in support of change during all stages of
projects – concept, definition, planning, implementation and close-out

Building positive relationships by developing an understanding
of business and deliverable needs

Developing mechanisms, frameworks, processes and procedures for
implementing the deliverables as it relates to the project

Working with teams to apply the best practices in definition and
design of application software, hardware and network requirements

Project Management Professional (PMP) Designation is desired.

Deployment to meet the functional and non-functional
requirements, adhering to GO-ITS and Digital Health standards and internal
branch standards and in some cases proposing amendments to those standards.

50%

Technical
Experience/Knowledge

years knowledge and experience with designing, implementing and integrating
web-based applications and/or cloud-based micro-services and solutions using
full stack Java-based, and/or Microsoft .Net technologies.

years of experience with Agile project management and development practices
(Scrum Master certified preferred); managing the backlog, sprint planning,
velocity tracking, Agile testing, retrospects, etc.

Familiar

with a wide range of methods, techniques and tools for business architecture
such as, but not limited to:

business

functional modeling,

service

lifecycle modeling,

business

event modeling,

business

process mapping,

business

process re-engineering;

Demonstrated

experience with JAD sessions and in working with stakeholders to identify
their business needs, and translate them into concise and complete
requirements; creating and managing the requirements as User Stories, Epics,
Story Maps, etc.

Knowledge

and understanding of Information Management principles, concepts, policies
and practices

Experience

with integrated change control process

Experience

with project management software such as MS Project, Planview, Jira, or
Microsoft DevOps Azure.

Experience

with the implementation of web applications and services using cloud
technology such as MS Azure, OpenShift, Kubernetes, Docker; and web
application servers such as Solaris, Red Hat, IBM WAS 8.0+, IBM Cloud Pak.

Experience

in applying business process transformation and re-engineering concepts to
promote business improvements through alternative, cost effective service
delivery approaches

Experience

with Digital Health Standards, including HL7 FHIR.

30%

Healthcare Experience

7+ years of experience working with federal/provincial/broader
public-sector healthcare providers

Knowledge of Public Sector Enterprise Architecture artifacts
(or similar), processes and practices, and ability to produce technical
documentation that comply with industry standard practices

In-depth knowledge of industry standard such as Project
Management Institute (PMI) and Public Sector I&IT project management
methodologies.

Knowledge and experience with Public Sector/e-Health Ontario
related projects

Knowledge and understanding of Ministry policy and IT project
approval processes and requirements

Experience adopting and adhering to Public Sector Unified
I&IT Project Methodology, Public Sector Enterprise Architecture and
Public Sector Gating process, and Public Sector Standard Systems
Development Methodologies

Experience with the delivery of large complex IT
Health-related projects, and public-facing services

Demonstrated experience with GO-ITS Digital Health standards,
and internal branch standards.

Knowledge of Ontario’s Freedom of Information and Protection
of Privacy Act (FIPPA) and it’s municipal equivalent the Municipal Freedom
of Information and Protection of Privacy Act (MFIPPA), Personal Health
Information Protection Act (PHIPA) and their respective regulations.

15%

General
Skills

Has a recent Criminal Record and Judicial Matters Check
(CRLJMC), or recent security clearance certificate to work for the federal
and/or provincial government.

Demonstrated strong leadership, collaboration and people
management skills

Exceptional analytical, problem solving and decision-making
skills

Demonstrated strong interpersonal, verbal and written
communication, and presentation skills

Proven troubleshooting and critical thinking experience

Demonstrated ability to apply strong listening skills to
facilitate issue resolution

Effective consulting skills to engage with all stakeholders with
proven track record for building strong working relationships

Strong interpersonal, facilitation and negotiation skills with
ability to build rapport with stakeholders and drive negotiations to a
successful outcome

Excellent customer service skills, including tact and diplomacy
to ensure client needs are managed effectively

A motivated, flexible, detail-oriented and creative team player
with perseverance, excellent organization and multi-tasking abilities, and a
proven track record for meeting strict deadlines.

Supplier Comments

Closing date: 2026-07-31, 12:00 p.m.

Max no of Submission: 1 (one)

onsite

Must have:

Over 10+ years of project management experience leading and planning complex, mission critical projects or initiatives involving business transformation, and design, development, implementation, and integration of IT solutions and services including web-based applications, Cloud-based services, and API’s.

?· 10+ years knowledge and experience with designing, implementing and integrating web-based applications and/or cloud-based micro-services and solutions using full stack Java-based, and/or Microsoft .Net technologies.

7+ years of experience with Agile project management and development practices (Scrum Master certified preferred); managing the backlog, sprint planning, velocity tracking, Agile testing, retrospects, etc.

?· Experience with project management software such as MS Project, Planview, Jira, or Microsoft DevOps Azure.

Experience with the implementation of web applications and services using cloud technology such as MS Azure, OpenShift, Kubernetes, Docker; and web application servers such as Solaris, Red Hat, IBM WAS 8.0+, IBM Cloud Pak.

Apply Now

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