About the MNjcc
The Miles Nadal JCC (MNjcc) is a vibrant and welcoming hub that celebrates diversity, promotes wellness, and fosters a strong sense of community. Located in the heart of downtown Toronto, we offer inclusive programs in fitness, arts and culture, education, and Jewish life, serving people of all backgrounds and abilities. By joining this dynamic Centre of wellness, culture, community and belonging, you will contribute to the well-being of the community and the fibre of a strong and vibrant downtown core.
Al Green Theatre
The Al Green Theatre is an accessible performance and cinema venue located within the Miles Nadal JCC in Toronto. The Theatre serves as a multi-use cultural space supporting a range of events, including film screenings, live performances, lectures, and community-based programming.
The Theatre’s programming reflects the richness and diversity of contemporary Jewish culture and offers a mix of artistic and community-focused events, including theatre, music, film, speaker series, and cultural/civic programs.
Position Summary:
The Production Manager, Al Green Theatre oversees production planning, internal communications, stage management, front-of-house operations, workforce planning, staffing, scheduling, and theatre administration. The role serves as the primary liaison for artists, presenters, technical crews, front-of-house staff, volunteers, and internal teams, fostering clear communication, coordinating cross-functional collaboration, and ensuring the seamless planning and execution of productions and events. While informed by technical theatre practices and equipment, this position is focused on production management, operational and administrative leadership rather than hands-on technical execution. All work within the organization ladders up to the strategic plan.
Schedule Information
- Full time, (37.5 hours per week), salaried
- Schedule includes evening and weekend work, based on operational needs
- This position is an in-person role and requires working on-site.
Primary Duties and Responsibilities
Production & Event Management
- Oversee the planning and execution of performances, film screenings, rentals, festivals, and Al Green Theatre programming
- Develop and maintain production schedules, event timelines, run-of-show documents, and event plans
- Act as stage manager or production lead, when required
- Coordinate artists, presenters, volunteers, front-of-house teams, and internal departments
- Deliver productions in a safe, organized, and professional manner in line with organizational standards
- Support the Senior Director, Al Green Theatre with departmental budget administration
- Work with the Senior Director to support delivery of the theatre’s artistic vision and programming priorities
- Work alongside the Al Green Theatre leadership team to ensure payroll administration is completed accurately and within required timelines.
- Collaborate with the Associate Director, Al Green Theatre & Bookings to coordinate technical staffing, scheduling, rentals, and operational logistics
- Support delivery of major festivals, events, and special projects as assigned
Front-of-House Leadership
- Lead front-of-house operations for events, ensuring safe, organized, and efficient audience experience
- Recruit, schedule, supervise, and support ushers, volunteers, concessions staff, and event personnel
- Act as front-of-house lead during assigned events; respond to patron concerns and operational issues and escalate when required
- Provide training, direction, and ongoing support to front-of-house staff and volunteers
- Coordinate audience flow, accessibility supports, and venue readiness in line with safety and operational requirements
- Maintain front-of-house schedules, event records, and required documentation
- Track attendance, staffing levels, and event activity; complete event reports and summaries as required
- Identify and implement improvements to front-of-house procedures and workflows to support consistent operations
Production Logistics & Technical Support
- Support production planning, technical coordination, scheduling, and operational decision-making to ensure the efficient delivery of theatre programming.
- Liaise with all technical staff, visiting technicians, presenters, and production managers to ensure productions meet artistic and technical requirements.
- Review technical riders, production schedules, and event requirements with visiting artists, presenters, and production teams to lead production planning and successful event delivery
- Support with ensuring technical and operational requirements are communicated and implemented for performances, film screenings, festivals, and special events
- Monitor the operational readiness of theatre equipment and production spaces, identifying and escalating maintenance needs or technical issues
Expectations
- Lead with initiative and step in when needed to support priorities
- Create and support a strong, collaborative team environment that drives overall success
- Communicate clearly and effectively, both in writing and in person
- Demonstrate professionalism, reliability, and accountability in all aspects of the position
- Build and maintain strong working relationships across all levels of the organization
- Maintain a calm and focused approach in fast-paced or changing environments
- Identify and respond to operational issues within the scope of the role, escalating when required
- Maintain professional working relationships with artists, presenters, rental clients, festival partners, and community organizations
- Maintain a working knowledge of theatre lighting, live sound, backstage operations, production workflows, and digital cinema presentation
- Follow and support accessibility standards, customer service expectations, and all applicable health and safety requirements, as well as MNjcc and Al Green Theatre policies and procedures
- Abide by the MNjcc policies and the Code of Conduct
- Attend staff training functions and meetings
- Some duties and responsibilities may change or be added from time to time, provided such changes are reasonable and consistent with the nature of the role
Qualifications
- 3–5 years of experience in theatre production management, theatre operations, stage management, venue management, or live event production
- Experience managing productions in a professional theatre, cultural venue, cinema, or similar live event environment
- Strong organizational, planning, and project management skills, with the ability to manage multiple priorities and deadlines
- Experience supervising staff, coordinating teams, and supporting event delivery
- Experience scheduling productions, coordinating resources, and managing operational requirements
- Working knowledge of theatrical lighting, live sound, stage operations, and production workflows
- Ability to read and interpret technical riders, production documents, and event requirements
- Experience working with professional artists, presenters, touring companies, community partners, or rental clients
- Experience with digital cinema projection and presentation, or film festival operations is an asset
- Strong administrative, reporting, and computer skills
- Excellent interpersonal, communication, and customer service skills
- Ability to work independently while collaborating effectively with internal teams and external partners
- Ability to adapt to changing priorities and respond effectively to operational challenges
- Must be legally eligible to work in Canada
Core Competencies
- Production Management & Theatre Operations
- Technical Collaboration & Cinema Presentation
- Stage Management & Production Coordination
- Front-of-House Leadership & Customer Experience
- Event Planning, Scheduling & Logistics
- Communication, Leadership, & Problem Solving
Working Conditions
- The successful candidate must be able to meet the physical demands of the role, with or without accommodation, which include frequent walking, standing, and movement throughout event setup, production, and coordination activities.
- Work takes place in a fast-paced public environment with multiple priorities and changing operational needs
Salary and Benefits
- Annual salary range: $65,000 to $72,000, commensurate with experience
- A range of supplemental insurance plans, including medical, dental, life, critical illness, and LTD
- An employee assistance program.
- Membership for yourself, spouse, and children at the MNjcc fitness Centre, as well as discounts on most programs
- RRSP matching
What we offer
- The opportunity to lead and work alongside a dynamic team that values collaboration, creativity, and community impact.
- A workplace that embraces diversity, inclusion, and belonging.
- Competitive compensation and benefits.
How to Apply
- Email resume and cover letter to Esther Arbeid at [email protected] with the subject – “Application – AGT Production Manager” . Please let us know how you heard about the position.
- Applications will be reviewed on a rolling basis until the position is filled.
- Please note, while we appreciate everyone who applies, we are only able to respond to applicants moving to the next stage of the recruitment process.
- At the MNjcc, we believe strongly in personal connections, and our hiring process is entirely human-driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.
Alternate Formats and Accommodation:
Miles Nadal JCC values inclusivity, collaboration, physical and mental wellness, and fosters the growth and development of staff. We encourage applications from individuals who demonstrate a commitment to upholding the values of equity, diversity, accessibility and inclusion and will contribute to our inclusive environment. You can learn more about our commitments here: https://www.mnjcc.org/learn-about-the-j.
The MNjcc welcomes and encourages applications from racialized persons/persons of colour, women, Indigenous peoples, persons with disabilities, LGBTQ2S+ persons, people of any and no faith, and others who reflect the diversity of our community, our city, and our country.
Alternate Formats and Accommodation for Individuals with Disabilities:
The MNjcc is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA) and aims to ensure that dignity, integration, and equality of opportunity are embedded in all aspects of our organization's culture.
In accordance with the AODA, accommodation will be provided throughout the recruitment process for applicants with disabilities. Our human resources department will work with you to arrange reasonable and appropriate accommodation. Please contact David Krygier-Baum at:(416) 924-6211 x6213; [email protected]; or in person by appointment.
Pay: $65,000.00-$72,000.00 per year
Benefits:
- Employee assistance program
- Life insurance
- On-site gym
- Paid time off
- RRSP match
Work Location: In person
