Domtar Jobs

Customer Care Representative
Domtar —Mississauga, ON
- $49,300–$55,500 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
Labourer - Shift Work - Entry Level
Domtar —Port Mellon, BC
- $34.72 an hour
- 12 hour shift
- Communication skills
- Dental care
- Vision care
2d
Buyer
Domtar —Montréal, QC
- Full-time
- Remote
- Bilingual
- ERP systems
- English
- Employee assistance program
10d
Reliability Maintenance Engineer
Domtar —Port Mellon, BC
- $95,000–$115,000 a year
- Overtime
- Relocation assistance
- Dental care
Opérateur - Journalier
Domtar —Saint-Prime, QC
- $25.82–$30.71 an hour
- Full-time
- Employee assistance program
Agent Sénior, Comptes Payables
Domtar —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- English
- Employee assistance program
Journalier - Opérateur
Domtar —Girardville, QC
- $33.07 an hour
- 8 hour shift
Senior Legal Counsel - Commercial Law
Domtar —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Writing skills
- English
- Employee assistance program
Industrial Mechanic (Millwright) - Red Seal Certified
Domtar —Port Mellon, BC
- $48.66 an hour
- Overtime
- Communication skills
- Mechanical knowledge
- Dental care
11d
Human Resources Generalist
Domtar —Port Alberni, BC
- $65,000–$75,000 a year
- Full-time
Third Class Power Engineer
Domtar —Meadow Lake, SK
- Full-time
- Communication skills
- Dental care
- Vision care
12d
Agent(e) ressources humaines
Domtar —Kénogami, QC
- Full-time
- Human resources
- Organizational skills
- Dental care
- Employee assistance program
12d
Gestionnaire des ventes, région de Québec
Domtar —Lachine, QC
- Full-time
- Hybrid work
- Bilingual
- Sales
- English
- Employee assistance program
Directeur(trice) Usines
Domtar —Larouche, QC
- Full-time
- Bilingual
- Engineering
- English
- Employee assistance program
- Flexible schedule
Ingénieur(e) chimique/procédé
Domtar —Saint-Félicien, QC
- Full-time
- English
- Analysis skills
- Bachelor's
- Employee assistance program
Manager, Canadian Tax
Domtar —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- ERP systems
- Employee assistance program
Red Seal Instrumentation Mechanic
Domtar —Skookumchuck, BC
- $54.79 an hour
- Overtime
- Communication skills
- Dental care
6d
Comptable
Domtar —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- English
- Microsoft Office
- Employee assistance program
opérateur/opératrice de machine à travailler le bois
Produits forestiers Résolu —Chateau-richer, QC
- $24.69 an hour
- Full-time
- English
- High school diploma or GED
Ingénieur Principal, Projets / Ingénieure Principale, Projets
Domtar —Gatineau, QC
- Full-time
- Bilingual
- English
- Analysis skills

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Customer Care Representative

Domtar -
Mississauga, ON

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Job details

Permanent | Full-time
$49,300–$55,500 a year

Qualifications

Sales
Customer service
Call center experience
SAP
Post-secondary education
English
Microsoft Office
Business
Communication skills

Full job description

Location:

Mississauga, ON, CA, L5T 1K5

Department: Customer Service/Inside Sales (BO02)

Ariva, a wholly owned and operated Domtar business, offers a spectrum of best-in-class solutions to help businesses communicate, collaborate and compete more effectively. Ariva builds on the rich heritage of the Domtar Distribution Group, Canada’s premier source for high quality paper, packaging, and graphic supplies. But we’re much more than a paper distribution company.

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Mississauga, (Ontario, Canada), is seeking talent to fill the position of Customer Care Representative. This job is full-time permanent.

Customer Care Representative – Mississauga, ON

Are you a TEAM player, with a positive “remain cool under fire” attitude, a willingness to take on new initiatives and detailed oriented with strong organizational/multi-tasking skills? This opportunity may just be what you are looking for!

This position is one that promotes increased sales while providing accurate, prompt service to customers. The position requires excellent social skills and a passion for assisting customers. Being detail oriented, well organized and able to manage tasks with minimal supervision is important. You should be a collaborative individual who can work comfortably in a team environment. You will have the opportunity to learn about our industry, sales, marketing, operations, and administration, while honing your selling and customer service skills. Ariva encourages the development and advancement of our employees.

Looking to build your career in customer service + sales? Join a collaborative team where your impact is visible, your growth is supported, and no two days are the same.

Why join us?

Clear path toward inside outside sales career progression
Exposure to sales, operations, and supply chain
Supportive team environment that values collaboration and growth
Hybrid work environment
Opportunity to develop strong customer service and selling skills

Schedule

Availability between 8:00 AM – 5:30 PM (rotating monthly shift)

What you’ll do

You’ll play a key role in driving customer satisfaction and sales growth by:

Managing and processing customer orders accurately and efficiently
Acting as the main contact for customer inquiries (orders, delivery, product info)
Resolving issues and ensuring a seamless customer experience
Preparing quotes, purchase orders, and invoices
Collaborating cross-functionally (warehouse, sales, credit, etc.)
Identifying upsell and new business opportunities within existing accounts
Supporting account growth

What we’re looking for

3+ years in customer service, call centre, or sales support
Post-secondary education in business (or equivalent experience)
Strong communication skills (English) and customer-first mindset
Organized, detail-oriented, and able to manage multiple priorities
Comfortable working in a fast-paced, team-oriented environment
Proactive, resourceful, and motivated to grow into a sales role
Microsoft Office skills (SAP is an asset)

Salary Information: $49,300 to 55,500

Reason for Posting: This is a replacement position.

You will be required to successfully complete a selection process that could include interviews, an employment background check, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions).

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

Apply Now

Refine Your Search

Customer Care Representative

Labourer - Shift Work - Entry Level

Buyer

Reliability Maintenance Engineer

Opérateur - Journalier

Agent Sénior, Comptes Payables

Journalier - Opérateur

Senior Legal Counsel - Commercial Law

Industrial Mechanic (Millwright) - Red Seal Certified

Human Resources Generalist

Third Class Power Engineer

Agent(e) ressources humaines

Gestionnaire des ventes, région de Québec

Directeur(trice) Usines

Ingénieur(e) chimique/procédé

Manager, Canadian Tax

Red Seal Instrumentation Mechanic

Comptable

opérateur/opératrice de machine à travailler le bois

Ingénieur Principal, Projets / Ingénieure Principale, Projets

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