St. Albert, Ab Technical analyst Jobs – 102 Openings This Week

Tier 2 Technical Analyst
Accurate Network Services —Edmonton, AB
- $27–$32 an hour
- Full-time
- Hybrid work
- Azure
- Windows
Quick apply
Business Analyst, Donor Systems & Insights
University Hospital Foundation —Edmonton, AB
- $73,800–$92,250 a year
- CRM software
- Microsoft Excel
- Data analysis skills
3d
Business Solutions Analyst - Enterprise Service Management
University of Alberta —Edmonton, AB
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Administrative experience
Quick apply
3d
Team Manager, Health and Dental Member Solutions - Information Technology
Alberta Blue Cross —Edmonton, AB
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's
- Travel
- Dental care
14d
Onsite Support Analyst
SNDL —Edmonton, AB
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Analysis skills
- Dental care
Quick apply
Forecasting Analyst - AI Trainer
DataAnnotation —St. Albert, AB
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
4d
Data Architect
Servus Credit Union —Edmonton, AB
- Remote
- Azure
- SQL
- Project management
- Profit sharing
Quick apply
8d
Application System Analyst
Sobeys —Edmonton, AB
- $56,000–$84,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's
- No university degree
- Store discount
- Dental care
Quick apply
3d
Project Delivery and QA Analyst
City of Edmonton —Edmonton, AB
- $85,977.58–$107,415.07 a year
- Full-time
- Hybrid work
- SQL
- Business
- Communication skills
2d
User Experience (UX) Developer
City of Edmonton —Edmonton, AB
- $96,382.08–$121,450.61 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- JavaScript
5d
Digital Solutions Analyst
Government of Alberta —Edmonton, AB
- $76,614–$100,493 a year
- Monday to Friday
- Writing skills
- Research
- Analysis skills
2d
Data Analyst
OpenCircle Contractors Association —Edmonton, AB
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
Quick apply
19h
Data Architect
Alberta Gaming and Liquor Commission —St. Albert, AB
- $86,011.41–$126,456.47 a year
- Full-time
- Azure
- Computer Science
- Communication skills
18h
Senior Analyst, Business
EPCOR —Edmonton, AB
- From $53.92 an hour
- Full-time
- Azure
- Computer Science
- DevOps
- Mileage reimbursement
22h
DevOps Specialist, Sr.
Government of Alberta —Edmonton, AB
- $100,407–$132,993 a year
- Monday to Friday
- Azure
- Computer Science
- DevOps
3d
Business Analyst - Continuous Improvement Unit
City of Edmonton —Edmonton, AB
- $4,094.50–$65,310.00 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
3d
Senior Business Data Scientist, Marketing
Jobber —Edmonton, AB
- $151,200–$204,500 a year
- Full-time
- Hybrid work
- SQL
- Leadership
- Communication skills
3d
Manager, FHCPS Business Analysis
Medavie —Canada
- $88,158–$99,177 a year
- Full-time
- Remote
- Bilingual
- PMP
- English
- Dental care
7d

More jobs to discover

Find similar jobs that you might be interested in.

Business Analyst – Technology Management
ATCO Gas and Pipelines —Edmonton, AB
IIBA Agile Analysis Certification (IIBA-AAC) or equivalent Agile analysis certification. A post secondary degree or diploma in Business Administration, Commerce…
8d
Business Analyst, Donor Systems & Insights
University Hospital Foundation —Edmonton, AB
Working cross-functionally, the role leads the development of data-driven insights, supports market segmentation and advanced analysis, and drives continuous…
$73,800–$92,250 a year
3d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Growth Analyst - AI Trainer
DataAnnotation —Whitby, ON
A bachelor's degree in a quantitative field preferred (Statistics, Computer Science, Mathematics, Engineering, or similar); an advanced degree (Master’s or PhD)…
$50.00–$140.56 an hour
Quick apply
4d
OT Cyber Security Analyst/Engineer
Alithya —Pickering, ON
Participate in cyber security research and development (R&D) activities, including software and hardware development; Comfortable in client-facing environments;
$120,000–$140,000 a year

Show more jobs in cities nearby

I want to receive the latest job alerts for technical analyst in st. albert, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical analyst jobs near st. albert, ab

Tier 2 Technical Analyst

Accurate Network Services
Edmonton, AB

Quick apply

Job details

Full-time
$27–$32 an hour

Qualifications

Microsoft Windows Server
Azure
Windows
Driving Licence
Information Technology

Full job description

The Role

Accurate is on the hunt for a Tier 2 Technical Analyst to join our Managed Services team. You’re the voice at the end of the line and the person our clients count on when something goes wrong. As part of a small, dedicated team supporting a select group of clients, you’ll be at the core of what makes Accurate’s service stand out: fast, knowledgeable, and genuinely helpful support.

This is a full-time, permanent position (Monday to Friday, 8:00 AM – 4:30 PM), primarily based out of the office with occasional onsite visits to client locations. You’ll also participate in an on-call rotation for after-hours emergency support, approximately one week every 18 weeks. You will handle intermediate technical issues across a diverse client base (remotely and onsite) while maintaining thorough documentation and proactively identifying risks before they become recurring problems. We use Autotask to track tickets and time, and you’ll receive full training on our systems and processes.

Core Accountabilities

Ticket Resolution

Troubleshoot and resolve intermediate to advanced technical issues, working remotely or onsite at client locations as needed, using documentation, tools, and vendor resources.
Follow established processes to minimize client downtime and resolve issues accurately, often on first contact, with minimal rework or escalation.
Know when to ask for help or escalate; getting the client to resolution matters more than going it alone.

Client Communication & Relationships

Communicate with clients at every stage of the ticket lifecycle; gathering information, explaining solutions clearly, and keeping them informed throughout the process.
Answer client calls from the team phone queue and choose the right communication channel for each situation; clients should never feel left in the dark.

Documentation & Ticket Details

Ensure all work is fully documented in Autotask and IT Glue with every ticket, including steps taken, resolution details, time entries, ticket titles, and field updates to maintain accurate, up-to-date client information.
Tickets should be clear, complete, and accurate; anyone picking up your work should be able to understand the issue and resolution without having to ask.

Tool and Stack Proficiency

Maintain working knowledge of supported systems, platforms, and tools including Microsoft 365, Azure, Windows 10/11, Windows Server, line-of-business applications, printers, SMTP, networking, and the security and remote monitoring stack.
Use automation and scripts where appropriate to work efficiently and accurately, without introducing new risks to client environments.

Proactive Issue Identification

Identify recurring issues, misconfigurations, and outdated systems and report them internally with clear, actionable recommendations.
Take pride in leaving client environments more stable than you found them.

The Qualifications

You’ll be a great fit for this role if you have the following traits and qualifications:

You have a minimum of 1 year of experience providing remote or deskside IT support at the Tier 2 level or above.
You have hands-on experience administrating and troubleshooting Windows 10/11 devices, Microsoft 365 and Azure environments, line-of-business applications, printers and SMTP settings, and network issues.
You troubleshoot methodically by digging into a problem, following the thread, and not stopping until you understand the root cause.
You communicate clearly and professionally with clients and vendors at all levels, and you know when to pick up the phone versus send an email.
Your documentation is thorough and consistent; tickets and IT Glue entries you write are ones your teammates can rely on.
You’re adaptable and can manage a varied ticket queue without losing composure or quality.
You hold a valid driver’s licence and have access to a reliable vehicle for occasional onsite client visits.
A diploma in IT or a related field is preferred.
Microsoft certifications are considered a strong asset.
Experience in an MSP environment is a strong asset.

Why Work Here?

We offer competitive salaries, health and wellness benefits (including a health spending account), a fitness allowance, and flexible hybrid work options. But… so do a lot of other companies. What makes Accurate stand out from the herd?

We value your personal and professional growth. We offer generous professional development allowances, and you’ll have the opportunity to grow upwards in your career.
You’re not a cog in a giant, immoveable, unthinking machine. Be a part of a company where your voice is valued and your ideas can be put into motion.
Life’s too short to work with people you dislike! We focus on building a diverse crew of good and talented people, and we stay connected through social events worth writing home about.

About Us

Accurate Network Services Inc. is an IT Managed Services Provider serving Edmonton and Calgary. Our mission is to use Accurate as a platform to better the lives of the people we work with. Through collaborative partnerships with our clients, employees, vendors, and surrounding communities, we believe we can achieve that. We’ve been living our vision for over 18 years, growing from a one-man-shop to the 65+ person organization we are today. We’re proud of the boutique service we offer our clients; service so good it’s actually worth talking about! The majority of our business growth is the result of word-of-mouth referrals.

Join our team and come build something special with us!

We would like to thank all candidates for applying. However, only selected applicants will be contacted for an interview.

Quick apply

Refine Your Search

technical analyst jobs in st. albert, ab

Tier 2 Technical Analyst

Business Analyst, Donor Systems & Insights

Business Solutions Analyst - Enterprise Service Management

Team Manager, Health and Dental Member Solutions - Information Technology

Onsite Support Analyst

Forecasting Analyst - AI Trainer

Data Architect

Application System Analyst

Project Delivery and QA Analyst

User Experience (UX) Developer

Digital Solutions Analyst

Data Analyst

Data Architect

Senior Analyst, Business

DevOps Specialist, Sr.

Business Analyst - Continuous Improvement Unit

Senior Business Data Scientist, Marketing

Manager, FHCPS Business Analysis

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for technical analyst in st. albert, ab

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected